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Switch C9500-16X

gnpereira
Level 1
Level 1

Hello there,

 

It is possible to have one or more switches with the same Base Ethernet MAC Addres and Device-ID. Is there any way to change this information?

 

SWITCH 01

______________________________________

Base Ethernet MAC Address : 00:01:02:02:aa:bb
Motherboard Assembly Number : 73-18709-01
Motherboard Serial Number : FJZ245200N4
Model Revision Number : E0
Motherboard Revision Number : C0
Model Number : C9500-16X
System Serial Number : FJC24521FKY

SWITCH 02

_________________________________________

Base Ethernet MAC Address          : 00:01:02:02:aa:bb
Motherboard Assembly Number        : 73-18709-01
Motherboard Serial Number          : FJZ25020WC8
Model Revision Number              : E0
Motherboard Revision Number        : C0
Model Number                       : C9500-16X
System Serial Number               : FJC250418ZP


These switches were purchased together. The problem I'm having is that Switch 01 has been installed and is working normally. Now when I'm trying to put Switch 02 on the network, switch 01 goes offline. I can't get the two to work together.

 

regards,

Gabriel

______________________________________

1 Accepted Solution

Accepted Solutions

balaji.bandi
Hall of Fame
Hall of Fame

Looks for me BUG : (recently we seen same issue one of the thread)

 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvx58338

 

BB

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View solution in original post

3 Replies 3

Hi

 mac address could be a problem but it is not possible both have the same mac. When you say it goes off line means what exactly? 

Are you adding the correct IP address for both. IP could also be a problem.

balaji.bandi
Hall of Fame
Hall of Fame

Looks for me BUG : (recently we seen same issue one of the thread)

 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvx58338

 

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

gnpereira
Level 1
Level 1

Thank you very much @balaji.bandi . I will test Workaround.

Much appreciated for the help.

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