01-02-2014 07:27 AM - edited 03-07-2019 05:20 PM
Hello cisco community, I'm writing these lines because a issue with a Cisco 8945 Phone. At the beginning the phone was plugged on a Switch 3550 POE and it was working perfectly, but recently the 3550 was changed with a 3560X, after that change, the phone never turn up.
Is there any command in the switch 3560X that I should use to turn up the 8945 Phone?
P.D.: The 3550 was replaced by 3560X because a energy fault (3550 is broken now)
01-02-2014 07:34 AM
Is the new 3560X POE? What is the part number?
If it is POE, there is no need to turn on any command for Phones to work.
HTH
01-02-2014 08:07 AM
Hi,
Well, the switch model is WS-C3560X-24P-S, but, how did I say before, the phone does not turn up instead of the switch change
Thanks
01-02-2014 09:52 AM
Hi,
have you tried on another port ?
Can you provide sh int status x/x and sh power inline detail as well as sh int x/x switchport where x/x is the interface where it is connected.
Regards
Alain
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01-02-2014 01:39 PM
Hi Eduardo,
Can you please post the following command output from the new switch:
1. sh version;
2. sh power inline;
3. sh interface status err; and
4. sh interface
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