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switch does not boot after upgrade WS-C3560V2-48PS

Hi,

I tried to upgrade the switch with the command archive download-sw /overwrite tftp://192.168.0.24/c3560-ipservicesk9-mz.122-58SE1.tar

I looks the process was correct, no error was displayed. after aplied reload command the switch shows the message

interrup within 5 seconds to  abort process

Boot process failed...

I noticed that switch try to load the old image, then look for the new image in folder  /update/c3560-ipservicesk9-mz.122-58SE1/c3560-ipservicesk9-mz.122-58SE1.bin but fails

How can I solved this issue???

Why the update file was created ???

5 Replies 5

smogra
Cisco Employee
Cisco Employee

Looks like either the image was not copied properly or boot variable was not set correct. Try to copy the new image 12.2(58)SE1 once again to the switch and set the boot var correctly. Then reload again.

Hope that helps.

Cheers

Sweta

P.s. Please rate the answer if it was useful.

Hi Sweta,

I will copy just the original IOS file by Xmodem; it takes too long time about 4 hours.

I hopoe this times works

just  a doubt , why the update folder was created after the upgrade?

thanks for your recomendation.

I will copy just the original IOS file by Xmodem; it takes too long time about 4 hours.

You can try to speed up the process by increasing the XModem baud rate to 115200.  Use the command "xmodem -cfs 115200 IOS-file.bin".  Make sure that you adjust your client modem speed accordingly too.

Xmodem Console Download Procedure Using ROMmon

just  a doubt , why the update folder was created after the upgrade?

Upgrade folder is always created when you run the "archive download-sw".

just verify path shows there is correct, is it same you specified while modify bood loaded to new image.?

if yes then  just extract your Tar file and check c3560-ipservicesk9-mz.122-58SE1.bin in it is correct and working fine

further modify bootloader to older one and check

there is only one of two issue (path may be wrong or IOS new uploaded was crrupted)

further go through this document (search in it tar and archive download-sw and see where you was stuck)

http://www.cisco.com/en/US/docs/switches/lan/catalyst3750/software/release/12.2_25_sea/command/reference/cli1.html#wp1859669

Hi,

Extracting the TAR image at rommon is not possible. Bootup with the .bin image and once the switch is up and fine, then you can try extracting the tar image.

In rommon:

========

++ copy the image to the flash using xmodem if the image is not present in the flash.

++ Boot variable can be set in Rommon using the below commands

rommon>BOOT=

rommon>BOOT=flash:

rommon>sync

Inorder to check whether the boot variable is set correctly or not

rommon>set

Please check the configuration register and image compatibiltity of the device as well

from the "set" output we can see what is the configuration register value.

if the configuration register is not set correctly, we can set the configuration register by using the below command

rommon>confreg 0x2102

rommon>sync

++ Hope this answers your questions

Have a happy weekend

Cheers

Somu

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