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switch management issue

Hi

we have an issue with a catalyst 3550 switch.

If we connect via gi0/1 we can manage the switch but can not connect to other devices.

If we connect via other ports we can connect to other devices but not perform management tasks

the port doesnt appear to be in a VLAN and when we try to add it to one it says the port isnt a switch port.

 

does anyone have any suggestions as to what can cause this?

thanks

4 Replies 4

Reza Sharifi
Hall of Fame
Hall of Fame

Hi,

Does the port have an IP address configured?

Usually when the error messages say " the port isnt a switch port" than the port is routed port with an IP.

Can you post the config?

HTH

thanks very much guys.

the interface does have an ip configured.

i will move that to the vlan instead.

 

Hi martyn

If the solution worked for you then pls rate the post.

 

Cheers

Hitesh

Hitesh Vinzoda
Level 4
Level 4

Hi Martyn,

It seems that your IP is configured on Gi0/1, please check the configuration using below command

show run int gi0/1

if you see an IP address there then you would like to move your IP configuration to interface vlan instead of the physical port.

e.g

int vlan 1

ip address x.x.x.x y.y.y.y

 

you would need to have console access to switch in case your switch is in production and you may lose your access to switch via telnet/ssh. once IP is assigned to int vlan1 then change the int gi0/1 as switchport as shown below

 

int gi0/1

no ip address

switchport

 

Hope this helps.

Regards

Hitesh