09-21-2023 10:55 AM - last edited on 09-21-2023 01:36 PM by shule
HI,
I am using a Cisco Catalyst Switch 3650; it is not working properly after a power failure.
Whenever it loses power and the power comes back, we have to manually power cycle the switch. I checked the "show boot" andthe manual boot is "no".
Let me know what the potential causes can be.
Thank you in advance!!
09-21-2023 03:32 PM
Post the complete output to the following commands:
1. dir
2. sh version
3. sh boot
09-22-2023 08:51 AM
OHPerry-SW1#dir
Directory of flash:/
54210 -rw- 83293932 Aug 5 2017 17:52:39 +00:00 cat3k_caa-base.SPA.03.06.06E.pkg
54211 -rw- 3982012 Aug 5 2017 17:52:40 +00:00 cat3k_caa-drivers.SPA.03.06.06E.pkg
54212 -rw- 33788908 Aug 5 2017 17:52:39 +00:00 cat3k_caa-infra.SPA.03.06.06E.pkg
54213 -rw- 43074880 Aug 5 2017 17:52:40 +00:00 cat3k_caa-iosd-universalk9.SPA.152-2.E6.pkg
54214 -rw- 28394380 Aug 5 2017 17:52:40 +00:00 cat3k_caa-platform.SPA.03.06.06E.pkg
54215 -rw- 111233856 Aug 5 2017 17:52:40 +00:00 cat3k_caa-wcm.SPA.10.2.160.0.pkg
54216 -rw- 1236 Aug 5 2017 17:52:54 +00:00 packages.conf
54217 drwx 4096 Aug 5 2017 17:57:54 +00:00 dc_profile_dir
54219 -rw- 2097152 Sep 12 2023 17:04:52 +00:00 nvram_config
1621966848 bytes total (1313112064 bytes free)
OHPerry-SW1#show version
Cisco IOS Software, IOS-XE Software, Catalyst L3 Switch Software (CAT3K_CAA-UNIVERSALK9-M), Version 03.06.06E RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2016 by Cisco Systems, Inc.
Compiled Sat 17-Dec-16 00:22 by prod_rel_team
Cisco IOS-XE software, Copyright (c) 2005-2015 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0.
(http://www.gnu.org/licenses/gpl-2.0.html) For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.
ROM: IOS-XE ROMMON
BOOTLDR: CAT3K_CAA Boot Loader (CAT3K_CAA-HBOOT-M) Version 3.56, RELEASE SOFTWARE (P)
OHPerry-SW1 uptime is 1 week, 2 days, 23 hours, 2 minutes
Uptime for this control processor is 1 week, 2 days, 23 hours, 5 minutes
System returned to ROM by Power Failure
System restarted at 16:48:51 UTC Tue Sep 12 2023
System image file is "flash:packages.conf"
Last reload reason: Power Failure
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
export@cisco.com.
License Level: Lanbase
License Type: Permanent
Next reload license Level: Lanbase
cisco WS-C3650-24PS (MIPS) processor with 4194304K bytes of physical memory.
Processor board ID FDO2127Q1ZD
1 Virtual Ethernet interface
28 Gigabit Ethernet interfaces
2048K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
250456K bytes of Crash Files at crashinfo:.
1609272K bytes of Flash at flash:.
0K bytes of Dummy USB Flash at usbflash0:.
0K bytes of at webui:.
Base Ethernet MAC Address : 50:0f:80:c8:6c:80
Motherboard Assembly Number : 73-15899-07
Motherboard Serial Number : FDO21271F5B
Model Revision Number : Q0
Motherboard Revision Number : A0
Model Number : WS-C3650-24PS
System Serial Number : FDO2127Q1ZD
Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
* 1 28 WS-C3650-24PS 03.06.06E cat3k_caa-universalk9 INSTALL
Configuration register is 0x102
OHPerry-SW1#show boot
---------------------------
Switch 1
---------------------------
Current Boot Variables:
BOOT variable does not exist
Boot Variables on next reload:
BOOT variable = flash:packages.conf
Allow Dev Key = yes
Manual Boot = no
Enable Break = no
10-06-2023 07:42 AM
Any update??????
10-06-2023 05:06 PM
I do not see anything wrong here.
Is this happening to all the switches or just this one?
10-09-2023 07:54 AM
Just this one
10-09-2023 02:51 PM
Console into this switch and reboot. Post the entire boot-up process.
I want to see what it is doing that is causing it to go into ROMMON.
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