04-30-2013 12:43 AM - edited 03-07-2019 01:06 PM
Hi ,
I am facing the issue on switch 6513, it reloads after 2-3 days.
Please suggest waht is the reason behind it.
The sh ver of the switch is:-
----------------- show version ------------------
Cisco Internetwork Operating System Software
IOS (tm) s72033_rp Software (s72033_rp-PS-M), Version 12.2(18)SXD7, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2005 by cisco Systems, Inc.
Compiled Tue 13-Dec-05 22:45 by kellythw
Image text-base: 0x4002100C, data-base: 0x420E0000
ROM: System Bootstrap, Version 12.2(17r)S2, RELEASE SOFTWARE (fc1)
BOOTLDR: s72033_rp Software (s72033_rp-PS-M), Version 12.2(18)SXD7, RELEASE SOFTWARE (fc1)
Core-Switch-6513 uptime is 1 day, 18 hours, 22 minutes
Time since Core-Switch-6513 switched to active is 1 day, 18 hours, 21 minutes
System returned to ROM by unknown reload cause - suspect boot_data[BOOT_COUNT] 0x0, BOOT_COUNT 0, BOOTDATA 19 (SP by power-on)
System restarted at 17:52:28 Delhi Sat Apr 20 2013
System image file is "sup-bootflash:s72033-ps-mz.122-18.SXD7.bin"
cisco WS-C6513 (R7000) processor (revision 1.0) with 458720K/65536K bytes of memory.
Processor board ID SAL1008EBZ7
SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache
Last reset from power-on
X.25 software, Version 3.0.0.
Bridging software.
18 Virtual Ethernet/IEEE 802.3 interface(s)
151 Gigabit Ethernet/IEEE 802.3 interface(s)
1917K bytes of non-volatile configuration memory.
8192K bytes of packet buffer memory.
65536K bytes of Flash internal SIMM (Sector size 512K).
Configuration register is 0x2102
And also getting cras info of:-
%Software-forced reload
If it is the problem of IOS then please suggest the IOS name by which I can upgrade the switch.
Thanks,
Ankit
04-30-2013 03:35 AM
Hi Ankit,
Kindly provide me the folllowing information to provide you the root cause for the crash:
1- show tech
2- crash info file if generated any.
Regards
Inayath
04-30-2013 02:30 PM
Hi Inayath,
Please find the attached output of sh tech and crash info file.
Regards,
Ankit.
04-30-2013 11:42 PM
HI ankit,
Not able to read this attachment. Could you resend the same.
REgards
Inayath
05-01-2013 06:24 AM
Hi Inayath,
Please find the attached logs and please suggest the solution ASAP.
If it is the image isue then please suggest the image name.
Thanks,
Ankit
05-01-2013 05:16 PM
Sorry Ankit it didnt work either.
Regards
Inayath
04-30-2013 02:48 PM
System returned to ROM by unknown reload cause - suspect boot_data[BOOT_COUNT] 0x0, BOOT_COUNT 0, BOOTDATA 19
Sounds like you have a buggy IOS.
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