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switch reloads

Hi ,

I am facing the issue on switch 6513, it reloads after 2-3 days.

Please suggest waht is the reason behind it.

The sh ver of the switch is:-

----------------- show version ------------------

Cisco Internetwork Operating System Software

IOS (tm) s72033_rp Software (s72033_rp-PS-M), Version 12.2(18)SXD7, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2005 by cisco Systems, Inc.

Compiled Tue 13-Dec-05 22:45 by kellythw

Image text-base: 0x4002100C, data-base: 0x420E0000

ROM: System Bootstrap, Version 12.2(17r)S2, RELEASE SOFTWARE (fc1)

BOOTLDR: s72033_rp Software (s72033_rp-PS-M), Version 12.2(18)SXD7, RELEASE SOFTWARE (fc1)

Core-Switch-6513 uptime is 1 day, 18 hours, 22 minutes

Time since Core-Switch-6513 switched to active is 1 day, 18 hours, 21 minutes

System returned to ROM by unknown reload cause - suspect boot_data[BOOT_COUNT] 0x0, BOOT_COUNT 0, BOOTDATA 19 (SP by power-on)

System restarted at 17:52:28 Delhi Sat Apr 20 2013

System image file is "sup-bootflash:s72033-ps-mz.122-18.SXD7.bin"

cisco WS-C6513 (R7000) processor (revision 1.0) with 458720K/65536K bytes of memory.

Processor board ID SAL1008EBZ7

SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache

Last reset from power-on

X.25 software, Version 3.0.0.

Bridging software.

18 Virtual Ethernet/IEEE 802.3  interface(s)

151 Gigabit Ethernet/IEEE 802.3 interface(s)

1917K bytes of non-volatile configuration memory.

8192K bytes of packet buffer memory.

65536K bytes of Flash internal SIMM (Sector size 512K).

Configuration register is 0x2102

And also getting  cras info of:-

%Software-forced reload

If it is the problem of IOS then please suggest the IOS name by which I can upgrade the switch.

Thanks,

Ankit

6 Replies 6

InayathUlla Sharieff
Cisco Employee
Cisco Employee

Hi Ankit,

Kindly provide me the folllowing information to provide you the root cause for the crash:

1- show tech

2- crash info file if generated any.

Regards

Inayath

Hi Inayath,

Please find the attached output of sh tech and crash info file.

Regards,

Ankit.

HI ankit,

Not able to read this attachment. Could you resend the same.

REgards

Inayath

Hi Inayath,

Please find the attached logs and please suggest the solution ASAP.

If it is the image isue then please suggest the image name.

Thanks,

Ankit

Sorry Ankit it didnt work either.

Regards

Inayath

Leo Laohoo
Hall of Fame
Hall of Fame
System returned to ROM by unknown reload cause - suspect boot_data[BOOT_COUNT] 0x0, BOOT_COUNT 0, BOOTDATA 19

Sounds like you have a buggy IOS.

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