Solved: Re: Switch stack boot errors

hmc250000 · ‎12-20-2019

Hello, should I be concerned with the following output during boot of a switch stack? I'm concerned about the message

..Image failed digital signature verification

Error loading "flash:/update/c2960x-universalk9-mz.152-4.E8/c2960x-universalk9-m z.152-4.E8.bin"

Dec 18 08:14:59.761: %SYS-5-CONFIG_I: Configured from console by administrator o n console

switch:
CPU rev: B
Image passed digital signature verification
Board rev: 24
Testing DataBus...
Testing AddressBus...
Testing Memory from 0x00000000 to 0x1fffffff.../
Using driver version 4 for media type 1
Xmodem file system is available.
Base ethernet MAC Address: 50:06:ab:01:11:80
The password-recovery mechanism is enabled.
USB EHCI 1.00
USB EHCI 1.00
USB Console INIT
Initializing Flash...
mifs[5]: 10 files, 1 directories
mifs[5]: Total bytes : 1806336
mifs[5]: Bytes used : 690688
mifs[5]: Bytes available : 1115648
mifs[5]: mifs fsck took 1 seconds.
mifs[6]: 2 files, 1 directories
mifs[6]: Total bytes : 3870720
mifs[6]: Bytes used : 1213440
mifs[6]: Bytes available : 2657280
mifs[6]: mifs fsck took 1 seconds.
mifs[7]: 5 files, 1 directories
mifs[7]: Total bytes : 258048
mifs[7]: Bytes used : 8192
mifs[7]: Bytes available : 249856
mifs[7]: mifs fsck took 0 seconds.
mifs[8]: 5 files, 1 directories
mifs[8]: Total bytes : 258048
mifs[8]: Bytes used : 8192
mifs[8]: Bytes available : 249856
mifs[8]: mifs fsck took 0 seconds.
mifs[9]: 676 files, 21 directories
mifs[9]: Total bytes : 122185728
mifs[9]: Bytes used : 15821312
mifs[9]: Bytes available : 106364416
mifs[9]: mifs fsck took 18 seconds.
...done Initializing Flash.
Loading "flash:/c2960x-universalk9-mz.150-2a.EX5/c2960x-universalk9-mz.150-2a.EX 5.bin"...flash:/c2960x-universalk9-mz.150-2a.EX5/c2960x-universalk9-mz.150-2a.EX 5.bin: no such file or directory

Error loading "flash:/c2960x-universalk9-mz.150-2a.EX5/c2960x-universalk9-mz.150 -2a.EX5.bin"

Interrupt within 5 seconds to abort boot process.
Loading "flash:/update/c2960x-universalk9-mz.152-4.E8/c2960x-universalk9-mz.152- 4.E8.bin"...Verifying image flash:/update/c2960x-universalk9-mz.152-4.E8/c2960x- universalk9-mz.152-4.E8.bin..................................................... ................................................................................ ..................Image failed digital signature verification

Error loading "flash:/update/c2960x-universalk9-mz.152-4.E8/c2960x-universalk9-m z.152-4.E8.bin"

Interrupt within 5 seconds to abort boot process.
Boot process failed...

The system is unable to boot automatically. The BOOT
environment variable needs to be set to a bootable
image.

switch:
CPU rev: B
Image passed digital signature verification
Board rev: 24
Testing DataBus...
Testing AddressBus...
Testing Memory from 0x00000000 to 0x1fffffff.../
Using driver version 4 for media type 1
Xmodem file system is available.
Base ethernet MAC Address: 50:06:ab:01:11:80
The password-recovery mechanism is enabled.
USB EHCI 1.00
USB EHCI 1.00
USB Console INIT
Initializing Flash...
mifs[5]: 10 files, 1 directories
mifs[5]: Total bytes : 1806336
mifs[5]: Bytes used : 690688
mifs[5]: Bytes available : 1115648
mifs[5]: mifs fsck took 1 seconds.
mifs[6]: 2 files, 1 directories
mifs[6]: Total bytes : 3870720
mifs[6]: Bytes used : 1213440
mifs[6]: Bytes available : 2657280
mifs[6]: mifs fsck took 1 seconds.
mifs[7]: 5 files, 1 directories
mifs[7]: Total bytes : 258048
mifs[7]: Bytes used : 8192
mifs[7]: Bytes available : 249856
mifs[7]: mifs fsck took 0 seconds.
mifs[8]: 5 files, 1 directories
mifs[8]: Total bytes : 258048
mifs[8]: Bytes used : 8192
mifs[8]: Bytes available : 249856
mifs[8]: mifs fsck took 0 seconds.
mifs[9]: 676 files, 21 directories
mifs[9]: Total bytes : 122185728
mifs[9]: Bytes used : 15821312
mifs[9]: Bytes available : 106364416
mifs[9]: mifs fsck took 18 seconds.
...done Initializing Flash.
Loading "flash:/c2960x-universalk9-mz.150-2a.EX5/c2960x-universalk9-mz.150-2a.EX 5.bin"...flash:/c2960x-universalk9-mz.150-2a.EX5/c2960x-universalk9-mz.150-2a.EX 5.bin: no such file or directory

Error loading "flash:/c2960x-universalk9-mz.150-2a.EX5/c2960x-universalk9-mz.150 -2a.EX5.bin"

Interrupt within 5 seconds to abort boot process.
Loading "flash:/update/c2960x-universalk9-mz.152-4.E8/c2960x-universalk9-mz.152- 4.E8.bin"...Verifying image flash:/update/c2960x-universalk9-mz.152-4.E8/c2960x- universalk9-mz.152-4.E8.bin..................................................... ................................................................................ ..................Image failed digital signature verification

Error loading "flash:/update/c2960x-universalk9-mz.152-4.E8/c2960x-universalk9-m z.152-4.E8.bin"

Interrupt within 5 seconds to abort boot process.
Boot process failed...

The system is unable to boot automatically. The BOOT
environment variable needs to be set to a bootable
image.

switch:
POST: PortASIC Port Loopback Tests : End, Status Passed

POST: EMAC Loopback Tests : Begin
POST: EMAC Loopback Tests : MAC Loopback Passed
POST: EMAC Loopback Tests : PHY Loopback Passed
POST: EMAC Loopback Tests : End, Status Passed

Election Complete
Switch 1 booting as Master
Waiting for Port download...Complete
Initializing Port Extension Feature Support...

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco WS-C2960X-48FPD-L (APM86XXX) processor (revision Y0) with 524288K bytes of memory.
Processor board ID FJC2328W0QQ
Last reset from power-on
1 Virtual Ethernet interface
1 FastEthernet interface
200 Gigabit Ethernet interfaces
8 Ten Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.

512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : D4:AD:BD:95:02:80
Motherboard assembly number : 73-16686-07
Power supply part number : 341-0527-03
Motherboard serial number : FJZ2328012Y
Power supply serial number : LIT22462DL6
Model revision number : Y0
Motherboard revision number : C0
Model number : WS-C2960X-48FPD-L
Daughterboard assembly number : 73-14200-03
Daughterboard serial number : FJZ232715TP
System serial number : FJC2328W0QQ
Top Assembly Part Number : 68-100463-04
Top Assembly Revision Number : D0
Version ID : V08
CLEI Code Number : CMMZ500ARA
Daughterboard revision number : B0
Hardware Board Revision Number : 0x19

Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 52 WS-C2960X-48FPD-L 15.2(4)E8 C2960X-UNIVERSALK9- M
2 52 WS-C2960X-48FPD-L 15.2(4)E8 C2960X-UNIVERSALK9- M
3 52 WS-C2960X-48FPD-L 15.2(4)E8 C2960X-UNIVERSALK9- M
4 52 WS-C2960X-48FPD-L 15.2(4)E8 C2960X-UNIVERSALK9- M

Switch 02
---------
Switch Uptime : 2 minutes
Base ethernet MAC Address : D4:AD:BD:C8:8C:80
Motherboard assembly number : 73-16686-07
Power supply part number : 341-0527-03
Motherboard serial number : FJZ232800GM
Power supply serial number : LIT22462DCP
Model revision number : Y0
Motherboard revision number : C0
Model number : WS-C2960X-48FPD-L
Daughterboard assembly number : 73-14200-03
Daughterboard serial number : FJZ23271T2T
System serial number : FJC2328W0QE
Top assembly part number : 68-100463-04
Top assembly revision number : D0
Version ID : V08
CLEI Code Number : CMMZ500ARA
Daughterboard revision number : B0

Switch 03
---------
Switch Uptime : 1 minute
Base ethernet MAC Address : D4:AD:BD:55:4F:80
Motherboard assembly number : 73-16686-07
Power supply part number : 341-0527-03
Motherboard serial number : FJZ232727JJ
Power supply serial number : LIT22462DFA
Model revision number : Y0
Motherboard revision number : C0
Model number : WS-C2960X-48FPD-L
Daughterboard assembly number : 73-14fr (c) 1986-2019 by Cisco Systems, Inc.
Compiled Fri 15-Mar-19 10:55 by prod_rel_team
Dec 20 16:32:18.457: %STACKMGR-5-MASTER_READY: Master Switch 1 is READY
Dec 20 16:32:18.538: %SSH-5-ENABLED: SSH 1.99 has been enabled
Dec 20 16:32:18.538: %PLATFORM-6-FLEXSTACK_INSERTED: FlexStack module inserted i n Switch 1.
Dec 20 16:32:18.831: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEtherne t0, changed state to down
Dec 20 16:32:19.572: %USB_CONSOLE-6-MEDIA_RJ45: Console media-type is RJ45.
Dec 20 16:32:28.377: %STACKMGR-5-SWITCH_READY: Switch 3 is READY
Dec 20 16:32:28.377: %STACKMGR-4-STACK_LINK_CHANGE: Stack Port 1 Switch 3 has ch anged to state UP
Dec 20 16:32:28.377: %STACKMGR-4-STACK_LINK_CHANGE: Stack Port 2 Switch 3 has ch anged to state UP
Dec 20 16:32:28.663: %PLATFORM-6-FLEXSTACK_INSERTED: FlexStack module inserted i n Switch 3. (Switch-3)
Dec 20 16:32:28.988: %STACKMGR-5-MASTER_READY: Master Switch 1 is READY (Switch- 3)
Dec 20 16:32:29.285: %STACKMGR-5-SWITCH_READY: Switch 3 is READY (Switch-3)
Dec 20 16:32:29.555: %STACKMGR-5-SWITCH_READY: Switch 2 is READY (Switch-3)
Dec 20 16:32:32.176: %STACKMGR-5-SWITCH_READY: Switch 2 is READY
Dec 20 16:32:32.176: %STACKMGR-4-STACK_LINK_CHANGE: Stack Port 1 Switch 2 has ch anged to state UP
Dec 20 16:32:32.176: %STACKMGR-4-STACK_LINK_CHANGE: Stack Port 2 Switch 2 has ch anged to state UP
Dec 20 16:32:31.994: %STACKMGR-5-SWITCH_READY: Switch 3 is READY (Switch-2)
Dec 20 16:32:33.249: %CFGMGR-4-SLAVE_WRITING_STARTUP_CFG: only master can do tha t (Switch-2)
Dec 20 16:32:33.249: %CFGMGR-4-SLAVE_WRITING_STARTUP_CFG: only master can do tha t (Switch-2)
Dec 20 16:32:34.249: %USB_CONSOLE-6-MEDIA_RJ45: Console media-type is RJ45. (Switch-3)
Dec 20 16:32:34.277: %CFGMGR-4-SLAVE_WRITING_STARTUP_CFG: only master can do tha t (Switch-3)
Dec 20 16:32:34.280: %CFGMGR-4-SLAVE_WRITING_STARTUP_CFG: only master can do tha t (Switch-3)
Dec 20 16:32:35.220: %STACKMGR-5-SWITCH_READY: Switch 2 is READY (Switch-2)
Dec 20 16:32:35.350: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthe rnet2/0/1, changed state to down (Switch-2)
Dec 20 16:32:35.350: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthe rnet2/0/2, changed state to down (Switch-2)
Dec 20 16:32:35.353: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthe rnet2/0/3, changed state to down (Switch-2)
Dec 20 16:32:39.687: %USB_CONSOLE-6-MEDIA_RJ45: Console media-type is RJ45. (EWB 200-2)
Dec 20 16:32:53.707: %STACKMGR-5-SWITCH_READY: Switch 4 is READY
Dec 20 16:32:53.707: %STACKMGR-4-STACK_LINK_CHANGE: Stack Port 1 Switch 4 has ch anged to state UP
Dec 20 16:32:53.707: %STACKMGR-4-STACK_LINK_CHANGE: Stack Port 2 Switch 4 has ch anged to state UP
Dec 20 16:32:53.242: %STACKMGR-5-SWITCH_READY: Switch 4 is READY (EWB200-3)
Dec 20 16:32:53.263: %STACKMGR-5-SWITCH_READY: Switch 4 is READY (EWB200-2)
*Mar 1 00:00:31.971: Read env variable - LICENSE_BOOT_LEVEL = (Switch-4)
*Jan 2 00:00:00.083: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module nam e = c2960x_lanbase Next reboot level = lanbase and License = lanbase (Switch-4)
Dec 20 11:30:43.171: Flexstack module is 1 (Switch-4)
Dec 20 11:31:45.400: %STACKMGR-4-SWITCH_ADDED: Switch 1 has been ADDED to the st ack (Switch-4)
Dec 20 11:31:45.400: %STACKMGR-4-SWITCH_ADDED: Switch 2 has been ADDED to the st ack (Switch-4)
Dec 20 11:31:45.400: %STACKMGR-4-SWITCH_ADDED: Switch 3 has been ADDED to the st ack (Switch-4)
Dec 20 11:31:45.400: %STACKMGR-4-SWITCH_ADDED: Switch 4 has been ADDED to the st ack (Switch-4)
Dec 20 16:32:19.908: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEtherne t0, changed state to down (Switch-4)
Dec 20 16:32:47.817: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan (Switch-4)
Dec 20 16:32:53.197: %SYS-5-CONFIG_I: Configured from memory by console (Switch- 4)
Dec 20 16:32:53.214: %SYS-5-RESTART: System restarted -- (Switch-4)
Cisco IOS Software, C2960X Software (C2960X-UNIVERSALK9-M), Version 15.2(4)E8, R ELEASE SOFTWARE (fc3) (Switch-4)
Technical Support: http://www.cisco.com/techsupport (Switch-4)
Copyright (c) 1986-2019 by Cisco Systems, Inc. (Switch-4)
Compiled Fri 15-Mar-19 10:55 by prod_rel_team (Switch-4)
Dec 20 16:32:53.326: %STAC
Dec 20 16:32:53.717: %PLATFORM-6-FLEXSTACK_INSERTED: FlexStack module inserted i n Switch 4. (Switch-4)
Dec 20 16:32:54.301: %STACKMGR-5-MASTER_READY: Master Switch 1 is READY (Switch- 4)
Dec 20 16:32:54.591: %STACKMGR-5-SWITCH_READY: Switch 2 is READY (Switch-4)
Dec 20 16:32:54.832: %STACKMGR-5-SWITCH_READY: Switch 3 is READY (Switch-4)
Dec 20 16:32:55.014: %STACKMGR-5-SWITCH_READY: Switch 4 is READY (Switch-4)
Dec 20 16:32:59.537: %CFGMGR-4-SLAVE_WRITING_STARTUP_CFG: only master can do tha t (Switch-4)
Dec 20 16:32:59.537: %CFGMGR-4-SLAVE_WRITING_STARTUP_CFG: only master can do tha t (Switch-4)
Dec 20 16:32:59.768: %USB_CONSOLE-6-MEDIA_RJ45: Console media-type is RJ45. (Swi tch-4)
Dec 20 16:33:06.402: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/48, changed st ate to up
Dec 20 16:33:08.722: %LINK-3-UPDOWN: Interface GigabitEthernet1/0/38, changed st ate to up
Dec 20 16:33:09.680: %LINK-3-UPDOWN: Interface GigabitEthernet2/0/48, changed st ate to up
Dec 20 16:33:09.722: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthe rnet1/0/38, changed state to up
Dec 20 16:33:12.239: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan6, chan ged state to up
Dec 20 16:33:13.123: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthe rnet1/0/48, changed state to up
Dec 20 16:33:13.221: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, chan ged state to up
Dec 20 16:33:14.119: %LINK-3-UPDOWN: Interface Port-channel1, changed state to u p
Dec 20 16:33:14.486: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthe rnet2/0/48, changed state to up
Dec 20 16:33:15.119: %LINEPROTO-5-UPDOWN: Line protocol on Interface Port-channe l1, changed state to up

Switch>en
Switch#sh sw det
Switch/Stack Mac Address : d4ad.bd95.0280
H/W Current
Switch# Role Mac Address Priority Version State
----------------------------------------------------------
*1 Master d4ad.bd95.0280 15 4 Ready
2 Member d4ad.bdc8.8c80 10 4 Ready
3 Member d4ad.bd55.4f80 5 4 Ready
4 Member 5cd4.60a0.1100 1 4 Ready

Stack Port Status Neighbors
Switch# Port 1 Port 2 Port 1 Port 2
--------------------------------------------------------
1 Ok Ok 4 2
2 Ok Ok 1 3
3 Ok Ok 2 4
4 Ok Ok 3 1

Switch#

Leo Laohoo · ‎12-20-2019

@hmc250000 wrote:

Error loading "flash:/update/c2960x-universalk9-mz.152-4.E8/c2960x-universalk9-m z.152-4.E8.bin"

Someone tried, unsuccessfully, to upgrade the firmware to 15.2(4)E8 but the update/upload process got interrupted.

Just re-run the upgrade process and use the option "/overwrite /dest 1" and all should be good.

View solution in original post

Leo Laohoo · ‎12-21-2019

@hmc250000 wrote:

Ok but my point was should I still attempt an upgrade even though this should proof that the IOS is still intact and not corrupt?

The IOS is "intact" -- to a certain degree. However, judging from the error messages appearing, it would seem that this switch will take a lot more time rebooting. Normally, a switch takes about 4 to 5 minutes to reboot. In this particular case, I would say the switch is taking about 8 to 9 minutes to boot up.

Your call what you want to do. As far as I'm concern, re-running the switch firmware upgrade proceedure won't cost you anything.

View solution in original post

balaji.bandi · ‎12-20-2019

Looks like something wrong with your boot config, can you post below output :

# dir flash:

# show version

# show boot.

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

hmc250000 · ‎12-20-2019

Switch#dir flash:
Directory of flash:/

2 -rwx 37570 Dec 15 2019 11:07:36 -05:00 config.text
3 -rwx 1276 Dec 20 2019 11:32:17 -05:00 vlan.dat
4 -rwx 2096 Dec 15 2019 11:07:36 -05:00 private-config.text
696 -rwx 3096 Dec 20 2019 11:32:23 -05:00 multiple-fs
6 drwx 512 Jul 9 2019 18:22:54 -04:00 c2960x-universalk9-mz.152-4.E8
694 drwx 512 Jul 9 2019 18:22:55 -04:00 dc_profile_dir

122185728 bytes total (91577856 bytes free)
Switch#sh ver
Cisco IOS Software, C2960X Software (C2960X-UNIVERSALK9-M), Version 15.2(4)E8, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2019 by Cisco Systems, Inc.
Compiled Fri 15-Mar-19 10:55 by prod_rel_team

ROM: Bootstrap program is C2960X boot loader
BOOTLDR: C2960X Boot Loader (C2960X-HBOOT-M) Version 15.2(4r)E3, RELEASE SOFTWARE (fc4)

Switch uptime is 28 minutes
System returned to ROM by power-on
System restarted at 11:29:59 EST Fri Dec 20 2019
System image file is "flash:/c2960x-universalk9-mz.152-4.E8/c2960x-universalk9-mz.152-4.E8.bin"
Last reload reason: power-on

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco WS-C2960X-48FPD-L (APM86XXX) processor (revision Y0) with 524288K bytes of memory.
Processor board ID FJC2328W0QQ
Last reset from power-on
2 Virtual Ethernet interfaces
1 FastEthernet interface
200 Gigabit Ethernet interfaces
8 Ten Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.

512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : D4:AD:BD:95:02:80
Motherboard assembly number : 73-16686-07
Power supply part number : 341-0527-03
Motherboard serial number : FJZ2328012Y
Power supply serial number : LIT22462DL6
Model revision number : Y0
Motherboard revision number : C0
Model number : WS-C2960X-48FPD-L
Daughterboard assembly number : 73-14200-03
Daughterboard serial number : FJZ232715TP
System serial number : FJC2328W0QQ
Top Assembly Part Number : 68-100463-04
Top Assembly Revision Number : D0
Version ID : V08
CLEI Code Number : CMMZ500ARA
Daughterboard revision number : B0
Hardware Board Revision Number : 0x19

Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 52 WS-C2960X-48FPD-L 15.2(4)E8 C2960X-UNIVERSALK9-M
2 52 WS-C2960X-48FPD-L 15.2(4)E8 C2960X-UNIVERSALK9-M
3 52 WS-C2960X-48FPD-L 15.2(4)E8 C2960X-UNIVERSALK9-M
4 52 WS-C2960X-48FPD-L 15.2(4)E8 C2960X-UNIVERSALK9-M

Switch 02
---------
Switch Uptime : 27 minutes
Base ethernet MAC Address : D4:AD:BD:C8:8C:80
Motherboard assembly number : 73-16686-07
Power supply part number : 341-0527-03
Motherboard serial number : FJZ232800GM
Power supply serial number : LIT22462DCP
Model revision number : Y0
Motherboard revision number : C0
Model number : WS-C2960X-48FPD-L
Daughterboard assembly number : 73-14200-03
Daughterboard serial number : FJZ23271T2T
System serial number : FJC2328W0QE
Top assembly part number : 68-100463-04
Top assembly revision number : D0
Version ID : V08
CLEI Code Number : CMMZ500ARA
Daughterboard revision number : B0

Switch 03
---------
Switch Uptime : 27 minutes
Base ethernet MAC Address : D4:AD:BD:55:4F:80
Motherboard assembly number : 73-16686-07
Power supply part number : 341-0527-03
Motherboard serial number : FJZ232727JJ
Power supply serial number : LIT22462DFA
Model revision number : Y0
Motherboard revision number : C0
Model number : WS-C2960X-48FPD-L
Daughterboard assembly number : 73-14200-03
Daughterboard serial number : FJZ23271T2W
System serial number : FJC2328W0RA
Top assembly part number : 68-100463-04
Top assembly revision number : D0
Version ID : V08
CLEI Code Number : CMMZ500ARA
Daughterboard revision number : B0

Switch 04
---------
Switch Uptime : 27 minutes
Base ethernet MAC Address : 5C:D4:60:A0:11:00
Motherboard assembly number : 73-14187-04
Power supply part number : 341-0527-01
Motherboard serial number : FOC2232T77P
Power supply serial number : DCB2232FRN9
Model revision number : M0
Motherboard revision number : A0
Model number : WS-C2960X-48FPD-L
Daughterboard assembly number : 73-14200-03
Daughterboard serial number : FOC22322YR7
System serial number : FJC2232W1AU
Top assembly part number : 68-100463-01
Top assembly revision number : C0
Version ID : V04
CLEI Code Number : CMMLJ00ARD
Daughterboard revision number : A0

Configuration register is 0xF

EWB200# show boot
BOOT path-list : flash:/c2960x-universalk9-mz.152-4.E8/c2960x-universalk9-mz.152-4.E8.bin
Config file : flash:/config.text
Private Config file : flash:/private-config.text
Enable Break : yes
Manual Boot : no
Allow Dev Key : yes
HELPER path-list :
Auto upgrade : yes
Auto upgrade path :
Boot optimization : disabled
NVRAM/Config file
buffer size: 524288
Timeout for Config
Download: 0 seconds
Config Download
via DHCP: disabled (next boot: disabled)
-------------------
Switch 2
-------------------
BOOT path-list : flash:/c2960x-universalk9-mz.152-4.E8/c2960x-universalk9-mz.152-4.E8.bin
Config file : flash:/config.text
Private Config file : flash:/private-config.text
Enable Break : yes
Manual Boot : no
Allow Dev Key : yes
HELPER path-list :
Auto upgrade : no
Auto upgrade path :
-------------------
Switch 3
-------------------
BOOT path-list : flash:/c2960x-universalk9-mz.152-4.E8/c2960x-universalk9-mz.152-4.E8.bin
Config file : flash:/config.text
Private Config file : flash:/private-config.text
Enable Break : yes
Manual Boot : no
Allow Dev Key : yes
HELPER path-list :
Auto upgrade : no
Auto upgrade path :
-------------------
Switch 4
-------------------
BOOT path-list : flash:/c2960x-universalk9-mz.152-4.E8/c2960x-universalk9-mz.152-4.E8.bin
Config file : flash:/config.text
Private Config file : flash:/private-config.text
Enable Break : yes
Manual Boot : no
Allow Dev Key : yes
HELPER path-list :
Auto upgrade : no
Auto upgrade path :
Switch#

balaji.bandi · ‎12-20-2019

At this moment i was still not sure, is this bug or some config issue :

i see the different version in while booting time

1. Error loading "flash:/update/c2960x-universalk9-mz.152-4.E8/c2960x-universalk9-m z.152-4.E8.bin"

2. Loading "flash:/c2960x-universalk9-mz.150-2a.EX5/c2960x-universalk9-mz.150-2a.EX 5.bin"...flash:/c2960x-universalk9-mz.150-2a.EX5/c2960x-universalk9-mz.150-2a.EX 5.bin: no such file or directory

Are you trying to upgrade this switch?

Where did you get this image from cisco site - I see below error

..Image failed digital signature verification

As per your output seems to be ok for now? but still, trying to understand what causing this issue?

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

hmc250000 · ‎12-20-2019

Thanks. I'd rather resolve this issue before running into any issues with it. I was not trying to upgrade the switch. This is a recently created switch stack. Don't know what to do.

balaji.bandi · ‎12-20-2019

It looks like all the switches running the same version now all of them, if this is not a production environment.

Write the configuration for now. by issue wr command.

Suggest to hard boot again and connecting console and capture the information, do you see the same logs?

Post the complete boot process to see anything we can recommend here?

Does the IOS image come with switches ? or you have loaded?

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

Leo Laohoo · ‎12-20-2019

@hmc250000 wrote:

Error loading "flash:/update/c2960x-universalk9-mz.152-4.E8/c2960x-universalk9-m z.152-4.E8.bin"

Someone tried, unsuccessfully, to upgrade the firmware to 15.2(4)E8 but the update/upload process got interrupted.

Just re-run the upgrade process and use the option "/overwrite /dest 1" and all should be good.

hmc250000 · ‎12-21-2019

IS that necessary because I successfully verified the IOS image file of all 4 switches in the stack with the command.

verify /md5 filesystem:filename [md5-hash]

"

balaji.bandi · ‎12-21-2019

As long as you downloaded from cisco, it not required to verify, but worth checking MD5 and compare with Cisco download site.

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

hmc250000 · ‎12-21-2019

Ok but my point was should I still attempt an upgrade even though this should proof that the IOS is still intact and not corrupt?

Have not had the chance to reboot yet.

Leo Laohoo · ‎12-21-2019

@hmc250000 wrote:

Ok but my point was should I still attempt an upgrade even though this should proof that the IOS is still intact and not corrupt?

The IOS is "intact" -- to a certain degree. However, judging from the error messages appearing, it would seem that this switch will take a lot more time rebooting. Normally, a switch takes about 4 to 5 minutes to reboot. In this particular case, I would say the switch is taking about 8 to 9 minutes to boot up.

Your call what you want to do. As far as I'm concern, re-running the switch firmware upgrade proceedure won't cost you anything.

balaji.bandi · ‎12-22-2019

as suggested and agree with @Leo Laohoo , when you get a chance and agreed downtime initiate the upgrade, so you will not see any more surprises later day in the middle of night crashes and need to run to work to replace.

pro-acting fixes will save a lot of time, lot of business money. unplanned downtime causes high loss.

BB

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

paul driver · ‎12-22-2019

Hello
Just like to add you could also try to remove the current boot variable and and re-add it.

more flash:c2960x-universalk9-mz.152-4.E8
no boot system switch all
wr
boot system flash:c2960x-universalk9-mz.152-4.E8/c2960x-universalk9-mz.152-4.E8.bin switch all
wr

show boot system switch all
reload

Please rate and mark as an accepted solution if you have found any of the information provided useful.
This then could assist others on these forums to find a valuable answer and broadens the community’s global network.

Kind Regards
Paul

hmc250000 · ‎12-27-2019

Leo was right, I ran the IOS update and overwrite the IOS on all switches in the stack and all is good now.

Did not want to mess with the boot settings on a production stack however it's good to know that it's an alternative option.

So I guess when adding a switch to a stack I'm supposed to manually install the IOS version of the other stack members before connecting it to the stack?

Leo Laohoo · ‎12-27-2019

@hmc250000 wrote:

So I guess when adding a switch to a stack I'm supposed to manually install the IOS version of the other stack members before connecting it to the stack?

Yes, this is recommended.

I am not a big fan of the "auto-copy" feature because when used, the switch stack chews up CPU and take more than twice as long than doing it manually.