I've got an IOS Crashed with Error message: System was restarted by bus error at PC 0x41104C8, address 0x0.
Switch model: 1783-HMS4SG8EG4CGN
Switch IOS version: 15.2(7)E3 (Crypto) UNIVERSAL
Switch IOS Image: S5400 Software (S5400-UNIVERSALK9-M)
Logs file results:
Syslog logging: enabled (0 messages dropped, 1 messages rate-limited, 0 flushes, 0 overruns, xml disabled, filtering disabled)
No Active Message Discriminator.
No Inactive Message Discriminator.
Console logging: level debugging, 59 messages logged, xml disabled,
filtering disabled
Monitor logging: level debugging, 0 messages logged, xml disabled,
filtering disabled
Buffer logging: level debugging, 59 messages logged, xml disabled,
filtering disabled
Exception Logging: size (4096 bytes)
Count and timestamp logging messages: disabled
File logging: disabled
Persistent logging: disabled
No active filter modules.
Trap logging: level informational, 60 message lines logged
Logging Source-Interface: VRF Name:
Log Buffer (4096 bytes):
50:10: %PHY-5-TRANSCEIVERINSERTED: Slot=1 Port=5: Transceiver has been inserted
000021: Jun 13 08:50:10: %PHY-5-TRANSCEIVERINSERTED: Slot=1 Port=6: Transceiver has been inserted
000022: Jun 13 08:50:10: %PHY-5-TRANSCEIVERINSERTED: Slot=1 Port=7: Transceiver has been inserted
000023: Jun 13 08:50:10: %LINK-3-UPDOWN: Interface GigabitEthernet1/10, changed state to up
000024: Jun 13 08:50:10: %LINK-3-UPDOWN: Interface GigabitEthernet1/11, changed state to up
000025: Jun 13 08:50:10: %PHY-5-TRANSCEIVERINSERTED: Slot=1 Port=8: Transceiver has been inserted
000026: Jun 13 08:50:11: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/9, changed state to up
000027: Jun 13 08:50:11: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/15, changed state to up
000028: Jun 13 08:50:11: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/16, changed state to up
000029: Jun 13 08:50:12: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan26, changed state to up
000030: Jun 13 08:50:12: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan25, changed state to up
000031: Jun 13 08:50:13: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/10, changed state to up
000032: Jun 13 08:50:13: %LINK-3-UPDOWN: Interface GigabitEthernet1/1, changed state to up
000033: Jun 13 08:50:13: %LINK-3-UPDOWN: Interface GigabitEthernet1/2, changed state to up
000034: Jun 13 08:50:13: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/11, changed state to up
000035: Jun 13 08:50:13: %LINK-3-UPDOWN: Interface GigabitEthernet1/5, changed state to up
000036: Jun 13 08:50:13: %LINK-3-UPDOWN: Interface GigabitEthernet1/6, changed state to up
000037: Jun 13 08:50:13: %LINK-3-UPDOWN: Interface GigabitEthernet1/8, changed state to up
000038: Jun 13 08:50:13: %LINK-3-UPDOWN: Interface GigabitEthernet1/9, changed state to up
000039: Jun 13 08:50:13: %LINK-3-UPDOWN: Interface GigabitEthernet1/15, changed state to up
000040: Jun 13 08:50:13: %LINK-3-UPDOWN: Interface GigabitEthernet1/16, changed state to up
000041: Jun 13 08:50:14: %LINK-3-UPDOWN: Interface GigabitEthernet1/3, changed state to up
000042: Jun 13 08:50:14: %LINK-3-UPDOWN: Interface GigabitEthernet1/7, changed state to up
000043: Jun 13 08:50:14: %LINK-3-UPDOWN: Interface GigabitEthernet1/14, changed state to up
000044: Jun 13 08:50:14: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up
000045: Jun 13 08:50:14: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan205, changed state to up
000046: Jun 13 08:50:14: %PNP-6-PNP_BEST_UDI_UPDATE: Best UDI [PID:1783-HMS4SG8EG4CGN,VID:V02,SN:FDO2537J0H2] identified via (master-registry)
000047: Jun 13 08:50:14: %PNP-6-PNP_CDP_UPDATE: Device UDI [PID:1783-HMS4SG8EG4CGN,VID:V02,SN:FDO2537J0H2] identified for CDP
000048: Jun 13 08:50:14: %PNP-6-PNP_DISCOVERY_STOPPED: PnP Discovery stopped (Startup Config Present)
000049: Jun 13 08:50:15: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/3, changed state to up
000050: Jun 13 08:50:15: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/14, changed state to up
000051: Jun 13 08:50:15: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/1, changed state to up
000052: Jun 13 08:50:15: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/2, changed state to up
000053: Jun 13 08:50:15: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/5, changed state to up
000054: Jun 13 08:50:15: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/6, changed state to up
000055: Jun 13 08:50:16: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/8, changed state to up
000056: Jun 13 08:50:16: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet1/7, changed state to up
000057: Jun 13 08:50:23.752: tam_get_properties ACT2 F/W Version: 0x1C
000058: Jun 13 08:51:12: %PLATFORM-1-CRASHED: System previously crashed with the following message:
000059: Jun 13 08:51:12: %PLATFORM-1-CRASHED: address error at PC 0x41104C8, address 0x0
Stacks results:
Minimum process stacks:
Free/Size Name
3508/6000 hulc_flash init
5424/6000 Volt PTC Heater Boot Process
3076/6000 SaveCrashBuffer
5612/6000 CDP BLOB
8236/9000 IP Background
8340/9000 IP Connected Route Background
8424/9000 EEM ED RF
3800/6000 EEM Shell Director
5240/6000 stp_change_tree_type
5412/6000 NFS Server Init Process
5316/6000 vqpc_shim_create_addr_tbl
5276/6000 SPAN Subsystem
5420/6000 volt_check_ssh_configure
5232/6000 REP LSL Hello PP Process
59016/60000 EEM Auto Registration Proc
2360/3000 LIM WAVL
5228/6000 SASL MAIN
5008/6000 LICENSE AGENT DEFAULT
8432/9000 cdp init process
9160/12000 Auto configuration builtin tempalte creation
10056/12000 master cfg mgr init process
13632/24000 Init
5032/6000 hpm bulk_vlan_state process
5228/6000 RADIUS INITCONFIG
10468/12000 PnP Agent Discovery
9096/12000 EPM CREATE DEFAULT CWA URL ACL
9768/12000 HTTP SSL PKI CERTIFICATE CREATE PROC
5392/6000 Hulc Backup Interface Process
3952/6000 HULC CrashBuffer
2440/3000 Rom Random Update Process
10036/24000 HTTP CP
4608/6000 platform OBFL
8804/12000 OBFL UPTIME obfl0
8452/12000 SSH Process
Interrupt level stacks:
Level Called Unused/Size Name
4 69269575 8036/9000 CPU NETWORK INTERFACE CHIP
5 0 9000/9000 Test Interrupt Handler
Interrupt level stacks:
Level Called Unused/Size Name
6 6261 8932/9000 NS16550 VECTOR
System was restarted by address error at PC 0x41104C8, address 0x0
Could you please help me to know the reason for this IOS crashed?
Regards,
Danny
