Tracking EOS, EOL, etc....

[bretjaquish]

Does Cisco have tool available to customers that would allow us to put in a number of a device (serial, model, smartnet, etc) and return the current status (End of Sale, End of Life, etc.)?

My boss is looking for a quarterly report that can be generated to show us this type of information.

All of our devices are covered under a SmartNET service contract.

[Leo Laohoo]

End-of-Sale and End-of-Life Products

http://www.cisco.com/en/US/products/hw/tsd_products_support_end-of-sale_and_end-of-life_products_list.html

Hope this helps. Please rate when applicable.

[Leo Laohoo]

Now ... for SmartNET. If you purchase your Cisco appliances from an Cisco authorized reseller, your appliance gets the default Lifetime warranty of 10-Business Day turnaround?

Hope this helps.