Unknown error copying IOS from USB to FLASH C3560CX

[brianw360]

Good day all,

I have a switch with no IOS, nothing in any directories. When trying to copy  c3560cx-universalk0-mz.152-7.E1.bin from the usb to flash it comes back with :unknown error. Should i run a format next?

After pressing return after copying the file name, i get this:

switch: copy usbflash0:3560cx-universal9k-mz.152-7.E1.bin flash:
usbflash0:3560cx-universal9k-mz.152-7.E1.bin: unknown error  (this gets amended to the line)

TIA

[marce1000]

          - Not all USB and or formatted file system types are recognized by Cisco switches ,

 M.

[brianw360]

It recognizes the file..

switch: dir usbflash0:
Directory of usbflash0:/

    4  -rw-  22780928  <date>               c3560cx-universalk9-mz.152-7.E1.bin

[marce1000]

 - Some things to verify and or try 1) Issue show logging on the switch after the copy attempt is tried, check if you can find additional info's 2) Verify the md5sum of the bin file (on the switch itself) 3) Try to copy it from the usb to an external repository with tftp or scp (e.g.)

 M.

[balaji.bandi]

Instead of copy from USB to Flash first try boot from USB see if that works ?  (make sure copy all the boot logs and post here ?)

switch: boot usbflash0:/c3560cx-universalk9-mz.152-7.E1.bin 

once it boot, 

check dir flash:

copy usbflash0: flash:

let us know the the outcome.

[brianw360]

The system has been interrupted prior to initializing the
flash filesystem. The following commands will initialize
the flash filesystem, and finish loading the operating
system software:

flash_init
boot

switch: flash_init
Initializing Flash...
mifs[5]: 12 files, 1 directories
mifs[5]: Total bytes : 1806336
mifs[5]: Bytes used : 826368
mifs[5]: Bytes available : 979968
mifs[5]: mifs fsck took 1 seconds.
mifs[6]: 0 files, 1 directories
mifs[6]: Total bytes : 3870720
mifs[6]: Bytes used : 1024
mifs[6]: Bytes available : 3869696
mifs[6]: mifs fsck took 0 seconds.
mifs[7]: 5 files, 1 directories
mifs[7]: Total bytes : 258048
mifs[7]: Bytes used : 8192
mifs[7]: Bytes available : 249856
mifs[7]: mifs fsck took 0 seconds.
mifs[8]: 5 files, 1 directories
mifs[8]: Total bytes : 258048
mifs[8]: Bytes used : 8192
mifs[8]: Bytes available : 249856
mifs[8]: mifs fsck took 1 seconds.
-- MORE --
mifs[9]: 1 files, 2 directories
mifs[9]: Total bytes : 122185728
mifs[9]: Bytes used : 2048
mifs[9]: Bytes available : 122183680
mifs[9]: mifs fsck took 5 seconds.
...done Initializing Flash.

switch: dir flash:
Directory of flash:/

2 drwx 512 <date> info_file_dir
3 -rwx 0 <date> c3750_ucode_image.tar

119320K bytes available (2K bytes used)

switch: dir usbflash0:
Directory of usbflash0:/

4 -rw- 22780928 <date> c3560cx-universalk9-mz.152-7.E1.bin

480728K bytes available (22272K bytes used)

switch: copy usbflash0:c3560cx-universalk9-mz.152-7.E1.bin flash:
flash:: no such file or directory

switch: boot usbflash0:c3560cx-universalk9-mz.152-7.E1.bin
Unknown cmd: dirboot

switch: boot usbflash0:c3560cx-universalk9-mz.152-7.E1.bin
Loading "usbflash0:c3560cx-universalk9-mz.152-7.E1.bin"...Verifying image usbflash0:c3560cx-universalk9-mz.152-7.E1.bin............................................................................................................................................................................................................................................................................................................................................................Image passed digital signature verification
$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
File "usbflash0:c3560cx-universalk9-mz.152-7.E1.bin" uncompressed and installed, entry point: 0x3000
executing...

Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706

Cisco IOS Software, C3560CX Software (C3560CX-UNIVERSALK9-M), Version 15.2(7)E1, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2019 by Cisco Systems, Inc.
Compiled Sat 07-Dec-19 10:22 by prod_rel_team
Initializing flashfs...
Using driver version 4 for media type 1
mifs[7]: 12 files, 1 directories
mifs[7]: Total bytes : 1806336
mifs[7]: Bytes used : 826368
mifs[7]: Bytes available : 979968
mifs[7]: mifs fsck took 0 seconds.
mifs[7]: Initialization complete.

mifs[8]: 0 files, 1 directories
mifs[8]: Total bytes : 3870720
mifs[8]: Bytes used : 1024
mifs[8]: Bytes available : 3869696
mifs[8]: mifs fsck took 0 seconds.
mifs[8]: Initialization complete.

mifs[9]: 5 files, 1 directories
mifs[9]: Total bytes : 258048
mifs[9]: Bytes used : 8192
mifs[9]: Bytes available : 249856
mifs[9]: mifs fsck took 0 seconds.
mifs[9]: Initialization complete.

mifs[10]: 5 files, 1 directories
mifs[10]: Total bytes : 258048
mifs[10]: Bytes used : 8192
mifs[10]: Bytes available : 249856
mifs[10]: mifs fsck took 0 seconds.
mifs[10]: Initialization complete.

mifs[11]: 1 files, 2 directories
mifs[11]: Total bytes : 122185728
mifs[11]: Bytes used : 2048
mifs[11]: Bytes available : 122183680
mifs[11]: mifs fsck took 0 seconds.
mifs[11]: Initialization complete.

...done Initializing flashfs.
Checking for Bootloader upgrade..
Boot Loader upgrade not needed(v)

FIPS: Flash Key Check : Begin
FIPS: Flash Key Check : End, Not Found, FIPS Mode Not Enabled
ucode info file is already there
mifs[11]: Error writing sector 11 error 3

%Error opening flash:/c3750_ucode_image.tar (Invalid argument)
not able to proces the info file

POST: MA BIST : Begin
POST: MA BIST : End, Status Passed

POST: TCAM BIST : Begin
POST: TCAM BIST : End, Status Passed

POST: ACT2 Authentication : Begin
POST: ACT2 Authentication : End, Status Passed
POST: PortASIC Port Loopback Tests : Begin
POST: PortASIC Port Loopback Tests : End, Status Passed

POST: PortASIC Macsec Loopback Tests : Begin
POST: PortASIC Macsec Loopback Tests : End, Status Passed

Waiting for Port download...Complete
Initializing Port Extension Feature Support...

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco WS-C3560CX-12PC-S (APM86XXX) processor (revision G0) with 524288K bytes of memory.
Processor board ID FOC2013Z1NN
Last reset from power-on
1 Virtual Ethernet interface
16 Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.

512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : 00:6C:BC:5D:11:00
Motherboard assembly number : 73-16468-04
Power supply part number : 341-0675-02
Motherboard serial number : FOC20125FAR
Power supply serial number : LIT20020168
Model revision number : G0
Motherboard revision number : A0
Model number : WS-C3560CX-12PC-S
System serial number : FOC2013Z1NN
Top Assembly Part Number : 68-5361-02
Top Assembly Revision Number : D0
Version ID : V02
CLEI Code Number : CMM1L10DRA
Hardware Board Revision Number : 0x02
503280K bytes of USB Flash usbflash0 (Read/Write)

Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 16 WS-C3560CX-12PC-S 15.2(7)E1 C3560CX-UNIVERSALK9-M

% Crashinfo may not be recovered at flash:/crashinfo_ext/crashinfo_ext
% This file system device reports an error

Press RETURN to get started!

*Mar 1 00:00:06.448: Read env variable - LICENSE_BOOT_LEVEL = ipservices
*Jan 2 00:00:00.517: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = c3560cx Next reboot level = ipbase and License = No valid license found
Feb 13 15:06:27.340: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
Feb 13 15:06:29.200: %USB
nv_done: unable to open "flash:/multiple-fs.new"FLASH-5-CHANGE: usbflash0 has been inserted!
Feb 13 15:06:32.338: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan
Feb 13 15:06:35.390: %SW_VLAN-4-IFS_FAILURE: VLAN manager encountered file operation error: call = ifs_open/read / file = flash:/vlan.dat / code = 22 (Invalid argument) / bytes transfered = 0
-Traceback= 8FC318z 3319F58z 331A5C0z 32D1FF8z 4319634z 4315324z
Feb 13 15:06:56.585: %USB_CONSOLE-6-MEDIA_RJ45: Console media-type is RJ45.
Feb 13 15:06:56.770: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C3560CX Software (C3560CX-UNIVERSALK9-M), Version 15.2(7)E1, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2019 by Cisco Systems, Inc.
Compiled Sat 07-Dec-19 10:22 by prod_rel_team

--- System Configuration Dialog ---

Enable secret warning
----------------------------------
In order to access the device manager, an enable secret is required
If you enter the initial configuration dialog, you will be prompted for the enable secret
If you choose not to enter the intial configuration dialog, or if you exit setup without setting the enable secret,
please set an enable secret using the following CLI in configuration mode-
enable secret 0 <cleartext password>
----------------------------------
Would you like to enter the initial configuration dialog? [yes/no]: n
Switch>
Feb 13 15:07:58.790: %LINK-5-CHANGED: Interface Vlan1, changed state to administratively down
%Error opening flash:pnp-tech-time (Invalid argument)
Feb 13 15:08:01.625: %PARSER-3-URLOPENFAIL: cannot open file for redirection 'Invalid argument'
Feb 13 15:08:02.624: %PNP-6-PNP_DISCOVERY_STOPPED: PnP Discovery stopped (Config Wizard)
Switch>en
Switch#copy usbflash0:c3560cx-universalk9-mz.152-7.E1.bin flash:
%Error parsing filename (Invalid argument)
Switch#dir flash:
%Error opening flash:/ (Invalid argument)
Switch#end
Translating "end"...domain server (255.255.255.255)
% Unknown command or computer name, or unable to find computer address
Switch#
Switch#dir usbflash0:
Directory of usbflash0:/

4 -rw- 22780928 Feb 10 2023 11:34:36 +00:00 c3560cx-universalk9-mz.152-7.E1.bin

515072000 bytes total (492265472 bytes free)
Switch#dir
%Error opening flash:/ (Invalid argument)
Switch#dir?
dir

Switch#dir ?
/all List all files
/recursive List files recursively
all-filesystems List files on all filesystems
bs: Directory or file name
cns: Directory or file name
flash: Directory or file name
null: Directory or file name
nvram: Directory or file name
system: Directory or file name
tar: Directory or file name
tmpsys: Directory or file name
usbflash0: Directory or file name
xmodem: Directory or file name
ymodem: Directory or file name
| Output modifiers
<cr>

Switch#dir /all
%Error opening flash:/ (Invalid argument)
Switch#dir flash:
%Error opening flash:/ (Invalid argument)
Switch#dir usbflash0:
Directory of usbflash0:/

4 -rw- 22780928 Feb 10 2023 11:34:36 +00:00 c3560cx-universalk9-mz.152-7.E1.bin

515072000 bytes total (492265472 bytes free)
Switch#copy usbflash0: flash:
%Error parsing filename (Invalid argument)
Switch#copy usbflash0:c3560cx-universalk9-mz.152-7.E1.bin flash:
%Error parsing filename (Invalid argument)

[balaji.bandi]

Your switch model is 3650X and you have Image in the flash 3750 ? 

switch: dir flash:
Directory of flash:/

2 drwx 512 <date> info_file_dir
3 -rwx 0 <date> c3750_ucode_image.tar

Once you boot from USBFLASH with image c3560cx-universalk9-mz.152-7.E1.bin

fsck flash: This checks the filesystem and recovers it

format flash: This reformats the flash

then copy the image from USB to Flash, also change the boot variable to the correct image and reload the device.

Note : still issue post complete boot log

[brianw360 · Accepted solution]

CPU rev: B
Image passed digital signature verification
Board rev: 2
Testing DataBus...
Testing AddressBus...
Testing Memory from 0x00000000 to 0x1fffffff.../
Using driver version 4 for media type 1
Xmodem file system is available.
Base ethernet MAC Address: 00:6c:bc:5d:11:00
The password-recovery mechanism is enabled.
APM USBUSB EHCI 1.00
USB EHCI 1.00
USB Console INIT

The system has been interrupted prior to initializing the
flash filesystem.  The following commands will initialize
the flash filesystem, and finish loading the operating
system software:

    flash_init
    boot

switch: fsck flash:
Are you sure you want to fsck "flash:" (could take some time) (y/n)?y
mifs[9]: 1 files, 2 directories
mifs[9]: Total bytes     :  122185728
mifs[9]: Bytes used      :       2048
mifs[9]: Bytes available :  122183680
mifs[9]: mifs fsck took 0 seconds.

switch: format flash:
Are you sure you want to format "flash:" (all data will be lost) (y/n)?y
mifs[9]: 0 files, 1 directories
mifs[9]: Total bytes     :  122185728
mifs[9]: Bytes used      :       1024
mifs[9]: Bytes available :  122184704
mifs[9]: mifs fsck took 0 seconds.
Filesystem "flash:" formatted

switch: dir

List of filesystems currently registered:

                  bs[1]: (read-only)
               flash[9]: (read-write)
              xmodem[10]: (read-only)
                null[11]: (read-write)
           usbflash0[13]: (read-write)

switch: dir flash:
Directory of flash:/

119321K bytes available (1K bytes used)

switch: dir usbflash0:
Directory of usbflash0:/

    4  -rw-  22780928  <date>               c3560cx-universalk9-mz.152-7.E1.bin

480728K bytes available (22272K bytes used)

switch: copy usbflash0:c3560cx-universalk9-mz.152-7.E1.bin flash:
flash:: no such file or directory

switch:

[brianw360]

Most appreciative for your assistance.  We rebooted the device after taking out the flash drive and got us back to the user exec prompt.  Many many thanks!!!

[Leo Laohoo]

Flash is dead.  RMA the switch while it is still possible.