10-25-2016 10:54 AM - edited 03-08-2019 07:55 AM
Please provide volatility statement for the following products:
ISR 4551-X: SN:FJC2034D0BE
CATALYST 4500-X: SN: ART2025X042
10-25-2016 12:20 PM
Adrianna
Cisco does not provide individual volatility statements.
Here is a generic document that titled Statement of Policy:
Removal of Data on Cisco Equipment
Is this what you are looking for?
I see you provided the serial numbers. Have these been returned to Cisco? What is the current status of these two devices?
Kind regards ... Palani
10-25-2016 01:12 PM
Hello Palani, thank you so much for the information. The 'Removal of Data on CISCO Equipment' document should be sufficient for my needs.
Regards, Adrianna
10-25-2016 01:59 PM
Hi Palani, I am having trouble locating the literature for 'clear and reset the nonvolatile random-access memory (NVRAM) in the Catalyst 4500-X and ISR 4551-X. Can you help?
10-26-2016 06:47 AM
Hi Adrianna ...
Sure thing. To clear/reset NVRAM contents, you can use write erase, followed by reload (NOTE: When prompted to save config, please choose No and proceed to reload) OR format nvram:
Kind regards .... Palani
10-26-2016 06:32 PM
Thank you!
10-28-2016 09:09 AM
Hi Adrianna
Hope you are doing well. When you get a chance, please take some time and rate the response and the "endorse Answers". For those who monitor forums, "endorse answer(s)" helps save time and move to "unanswered questions/issues".
Thank you .... Palani
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide