what are they Troubleshooting or network failure word ?

[jogilsang]

hello :) CISCO network expert everyone

i'm korean young network engenner.

i have a question about word.

because, word is makes person more profeesional :)

so if i has a some situation. and i want express it.

1. i can't see any word about console-CLI in putty or hyperterminal

2. i can't see any LED Light in switch port

3. i can't power on product.

i'll give you a point!

please answer my question!

[InayathUlla Sharieff]

I am really sorry to say not sure what is the question. 

1. i can't see any word about console-CLI in putty or hyperterminal

ANswer:- To which device have you connected to?

2. i can't see any LED Light in switch port

Answer:- Is the switch power on? If yes do you see power status led or any other led glowing?

3. i can't power on product.

Answer:- Is the power source good? If yes then can you try changing the power cable? What is the model of the product? 

[jogilsang]

ok. thanks for reply.

i just want to know word about each problem situation.

for example, some mountine cated fire. everyone say it is "fire"

and if i want to play game, i'll go to computer and "power on"

so, more detail

1. i can't see any display about console-CLI in putty or hyperterminal.

    connected CISCO switch or router. just black display. i just can see window display.

2. CISCO SWITCH connected powercable. but, SWITCH is not receiving power.

     i can't see any LED Light in switch. any other led aren't off.

i want two case situation word. more proffressional.

thanks for time to me

[Rick Morris]

1. i can't see any display about console-CLI in putty or hyperterminal.

    connected CISCO switch or router. just black display. i just can see window display.

2. CISCO SWITCH connected powercable. but, SWITCH is not receiving power.

     i can't see any LED Light in switch. any other led aren't off.

For number 1 - you need to make sure you are using the correct serial port number when using putty. You can find this by looking in your device manager for ports

For number 2 - verify power at the outlet, plug in something else that is known to work. Try changing power cords to a known good power cord. If you verify that the power source is good, and the cable is good then it is possible to have a bad power supply.

[InayathUlla Sharieff]

Answer to your questions:-

1- Make sure you are using correct Serial cable (Console cable) connecting towards the console port of your switch/router to your laptop.

Example:-

Cisco console cable videos;-

https://youtu.be/Z2-QHMQPqAU

https://www.youtube.com/watch?v=oHTQ-OSGrDk

https://www.youtube.com/watch?v=-BzbcDQ0FBI

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2. CISCO SWITCH connected powercable. but, SWITCH is not receiving power.

Answer:- Following are few reason:-

1- There is no power to the box.

2- Power socket/cable is bad.

3- Device itself might be dead/bad.

4- Make sure you are using the same power cable/cord which came with the switch/router and connect to the working power socket.

HTH

Regards

Inayath