WS-C3750X-48T-S one of the switch in Stack rebooting frequently

[suresh.mogalapu]

Hi All, 

we have 4 WS-C3750X-48T-S switch stack.

Switch 2 rebooting frequently , we have 15.0(2)SE11 (IOS).

is anyone had same issue ? what would be the fix (IOS upgrade , if yes which version fix this)

[marce1000]

 - Have a console (use the console-port) connected to switch 2 and follow up on messages , before and after reboot (look for errors) in the time-windows when the device reboots. To accomplish this preferably use console-infrastructure setup which can keep the output for a while.

 M.

[Leo Laohoo]

Post the complete output to the following commands: 

sh version
dir flash2:
remote command 2 sh log on up detail

[suresh.mogalapu]

sh version
Cisco IOS Software, C3750E Software (C3750E-UNIVERSALK9-M), Version 15.0(2)SE11, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2017 by Cisco Systems, Inc.
Compiled Sat 19-Aug-17 08:39 by prod_rel_team

ROM: Bootstrap program is C3750E boot loader
BOOTLDR: C3750E Boot Loader (C3750X-HBOOT-M) Version 12.2(53r)SE2, RELEASE SOFTWARE (fc1)

NET190A-LAN-READINGDC.CE1 uptime is 1 year, 51 weeks, 12 hours, 11 minutes
System returned to ROM by power-on
System restarted at 00:06:05 BST Wed May 2 2018
System image file is "flash:c3750e-universalk9-mz.150-2.SE11.bin"


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

License Level: ipservices
License Type: Permanent
Next reload license Level: ipservices

cisco WS-C3750X-48 (PowerPC405) processor (revision A0) with 262144K bytes of memory.
Processor board ID FDO1551W0J0
Last reset from power-on
9 Virtual Ethernet interfaces
1 FastEthernet interface
208 Gigabit Ethernet interfaces
8 Ten Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.

512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : C4:64:13:F5:1C:00
Motherboard assembly number : 73-12552-05
Motherboard serial number : FDO15520GSK
Model revision number : A0
Motherboard revision number : C0
Model number : WS-C3750X-48T-S
Daughterboard assembly number : 800-32727-01
Daughterboard serial number : FDO15512C6Q
System serial number : FDO1551W0J0
Top Assembly Part Number : 800-31326-02
Top Assembly Revision Number : E0
Version ID : V02
CLEI Code Number : COMJT00ARB
Hardware Board Revision Number : 0x03


Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 54 WS-C3750X-48 15.0(2)SE11 C3750E-UNIVERSALK9-M
2 54 WS-C3750X-48 15.0(2)SE11 C3750E-UNIVERSALK9-M
3 54 WS-C3750X-48 15.0(2)SE11 C3750E-UNIVERSALK9-M
4 54 WS-C3750X-48 15.0(2)SE11 C3750E-UNIVERSALK9-M


Switch 02
---------
Switch Uptime : 1 week, 23 hours, 13 minutes
Base ethernet MAC Address : C4:64:13:FB:0C:00
Motherboard assembly number : 73-12552-05
Motherboard serial number : FDO15520GSW
Model revision number : A0
Motherboard revision number : C0
Model number : WS-C3750X-48T-S
Daughterboard assembly number : 800-32727-01
Daughterboard serial number : FDO15520L6J
System serial number : FDO1551W0H8
Top assembly part number : 800-31326-02
Top assembly revision number : E0
Version ID : V02
CLEI Code Number : COMJT00ARB
License Level : ipservices
License Type : Permanent
Next reboot licensing Level : ipservices


Switch 03
---------
Switch Uptime : 1 year, 51 weeks, 10 hours, 48 minutes
Base ethernet MAC Address : C4:64:13:F5:41:80
Motherboard assembly number : 73-12552-05
Motherboard serial number : FDO15520GT2
Model revision number : A0
Motherboard revision number : C0
Model number : WS-C3750X-48T-S
Daughterboard assembly number : 800-32727-01
Daughterboard serial number : FDO15520Z56
System serial number : FDO1551Z10H
Top assembly part number : 800-31326-02
Top assembly revision number : E0
Version ID : V02
CLEI Code Number : COMJT00ARB
License Level : ipbase
License Type : Permanent
Next reboot licensing Level : ipbase


Switch 04
---------
Switch Uptime : 1 year, 51 weeks, 10 hours, 48 minutes
Base ethernet MAC Address : C4:64:13:F8:6A:80
Motherboard assembly number : 73-12552-05
Motherboard serial number : FDO15520GJW
Model revision number : A0
Motherboard revision number : C0
Model number : WS-C3750X-48T-S
Daughterboard assembly number : 800-32727-01
Daughterboard serial number : FDO155209P0
System serial number : FDO1551W0JE
Top assembly part number : 800-31326-02
Top assembly revision number : E0
Version ID : V02
CLEI Code Number : COMJT00ARB
License Level : ipbase
License Type : Permanent
Next reboot licensing Level : ipbase


Configuration register is 0xF

dir flash2:
Directory of flash2:/

2 -rwx 3839 Feb 28 2020 11:58:27 +00:00 private-config.text
3 -rwx 56336 Feb 28 2020 11:58:27 +00:00 config.text
4 -rwx 1156 Apr 15 2020 12:13:53 +01:00 vlan.dat
5 -rwx 56315 Feb 28 2020 11:58:27 +00:00 config.text.backup
6 -rwx 3839 Feb 28 2020 11:58:27 +00:00 private-config.text.backup
7 drwx 512 Mar 1 1993 00:17:15 +00:00 c3750e-universalk9-mz.122-55.SE3
454 -rwx 20442368 Apr 30 2018 16:21:04 +01:00 c3750e-universalk9-mz.150-2.SE11.bin
455 -rwx 6168 May 4 2018 22:45:03 +01:00 multiple-fs

57671680 bytes total (2619392 bytes free)

[Leo Laohoo]

And what about the last command?

[suresh.mogalapu]

There is no log information which shows switch 2 down

[Leo Laohoo]

Is there any output to the command "remote command 2 sh log on up detail"?
If there is none, post the complete output to the command "sh env all".