06-23-2016
07:51 AM
- last edited on
03-25-2019
04:38 PM
by
ciscomoderator
hello,
one of my 4500 switch reports power supply error, "PS mismatch" but what i fond both PS are identical.
Any thoughts or suggestion highly appreciated
Switch#sh mod
Chassis Type : WS-C4507R+E
Power consumed by backplane : 40 Watts
Mod Ports Card Type Model Serial No.
---+-----+--------------------------------------+------------------+-----------
1 24 1000BaseX (SFP) WS-X4624-SFP-E CATXXXXXXX
2 24 1000BaseX (SFP) WS-X4624-SFP-E CATXXXXXXX
3 4 Sup 7-E 10GE (SFP+), 1000BaseX (SFP) WS-X45-SUP7-E CATXXXXXXX
M MAC addresses Hw Fw Sw Status
--+--------------------------------+---+------------+----------------+---------
1 xxac.7867.7dc8 to xxac.7867.7ddf 2.0 Ok
2 xxac.7870.5734 to xxac.7870.574b 2.0 Ok
3 xxac.78f7.9ec0 to xxac.78f7.9ec3 3.0 15.0(1r)SG10 03.04.02.SG Ok
Mod Redundancy role Operating mode Redundancy status
----+-------------------+-------------------+----------------------------------
3 Active Supervisor SSO Active
System Failures:
----------------
Power Supply: mixed types (see 'show power')
switch#sh power
Power Fan Inline
Supply Model No Type Status Sensor Status
------ ---------------- --------- ----------- ------- -------
PS1 PWR-C45-4200ACV AC 4200W good good good
PS1-1 220V good
PS1-2 220V good
PS2 PWR-C45-4200ACV AC 4200W err-disable good good
PS2-1 off
PS2-2 220V good
*** Power Supplies of different type have been detected***
Power supplies needed by system : 1
Power supplies currently available : 1
Power Summary Maximum
(in Watts) Used Available
---------------------- ---- ---------
System Power (12V) 515 1360
Inline Power (-50V) 0 3645
Backplane Power (3.3V) 40 40
---------------------- ---- ---------
Total 555 (not to exceed Total Maximum Available = 4200)
Power Measurement Inline Power (-50V)
(in Watts) (+/- 50Watts)
------------------ -------------------
PS1 50
PS2 0
------------------ -------------------
Total 50
06-23-2016 08:06 AM
Did you try reseat it ?
it should not go like that if the ps is the same 4200 on each ps unless it maybe be a software related issue or something to do with what its actually connected back into
http://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst4500/12-2/25ew/configuration/guide/conf/pwr_envr.html
Note All Catalyst 4500 series switch AC-input power supplies require single-phase source AC. The source AC can be out of phase between multiple power supplies or multiple AC-power plugs on the same power supply because all AC power supply inputs are isolated. Each chassis power supply should have its own dedicated branch circuit: 20A for North America and circuits sized to local and national codes for International locations.
When you insert power supplies in your switch, use power supplies that are of the same wattage. If you mix power supplies, the switch will use the one it recognizes first and ignore the other power supply. The power supply status displays as err-disable and the summary displays as all zeros (0) for wattage values in the output for the show power command.
The following example shows the output for the show power command for mixed power supplies:
Switch# show power
Power Fan Inline
Supply Model No Type Status Sensor Status
------ ---------------- --------- ----------- ------ ------
PS1 PWR-C45-2800AC AC 2800W good good good
PS2 PWR-C45-1000AC AC 1000W err-disable good n.a.
*** Power Supplies of different type have been detected***
Power supplies needed by system :1
Power supplies currently available :1
Power Summary Maximum
(in Watts) Used Available
---------------------- ---- ---------
System Power (12V) 328 1360
Inline Power (-50V) 0 1400
Backplane Power (3.3V) 10 40
---------------------- ----
Total Used 338 (not to exceed Total Maximum Available = 750)
Switch#
06-28-2016 07:52 AM
Thank you mark for the suggestions.
I have identified the cause. Power inlet to PS2-1 was off.
06-28-2016 07:53 AM
ah glad you got it sorted
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