09-21-2020 02:15 AM
Hello guys,
could you please advise if this is related to a bug or some other issue?
Crashinfo in the attachment.
Appreciate the help.
SW uptime is 2 days, 8 hours, 12 minutes
System returned to ROM by error - Debug Exception (Could be NULL pointer dereference) Exception (0x2000)!, PC 0x0
System restarted at 21:07:11 EDT Fri Sep 18 2020
System image file is "flash:cbs30x0-lanbasek9-mz.122-25.SEF2.bin"
Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
* 1 24 WS-CBS3020-HPQ 12.2(25)SEF2 CBS30X0-LANBASEK9-M
Sep 18 20:46:35.589 EDT: %PLATFORM-1-CRASHED: System previously crashed with the following message:
Sep 18 20:46:35.589 EDT: %PLATFORM-1-CRASHED: Cisco IOS Software, CBS30X0 Software (CBS30X0-LANBASEK9-M), Version 12.2(25)SEF2, RELEASE SOFTWARE (fc3)
Sep 18 20:46:35.589 EDT: %PLATFORM-1-CRASHED: Copyright (c) 1986-2006 by Cisco Systems, Inc.
Sep 18 20:46:35.589 EDT: %PLATFORM-1-CRASHED: Compiled Thu 07-Sep-06 17:31 by weiliu
Sep 18 20:46:35.589 EDT: %PLATFORM-1-CRASHED:
Sep 18 20:46:35.589 EDT: %PLATFORM-1-CRASHED: Debug Exception (Could be NULL pointer dereference) Exception (0x2000)!
Sep 18 20:46:35.589 EDT: %PLATFORM-1-CRASHED:
Sep 18 20:46:35.589 EDT: %PLATFORM-1-CRASHED: SRR0 = 0x00A1CE04 SRR1 = 0x00029210 SRR2 = 0x00451BFC SRR3 = 0x00021000
Sep 18 20:46:35.589 EDT: %PLATFORM-1-CRASHED: ESR = 0x00000000 DEAR = 0x00000000 TSR = 0x8C000000 DBSR = 0x11100000
Sep 18 20:46:35.589 EDT: %PLATFORM-1-CRASHED:
Sep 18 20:46:35.589 EDT: %PLATFORM-1-CRASHED: CPU Register Context:
Sep 18 20:46:35.589 EDT: %PLATFORM-1-CRASHED: Vector = 0x00002000 PC = 0x00000000 MSR = 0x00029210 CR = 0x30000003
Sep 18 20:46:35.589 EDT: %PLATFORM-1-CRASHED: LR = 0x004598D0 CTR = 0x00000000 XER = 0xA0000064
Sep 18 20:46:35.589 EDT: %PLATFORM-1-CRASHED: R0 = 0x00000000 R1 = 0x01AC5268 R2 = 0x00000000 R3 = 0x00000025
Sep 18 20:46:35.589 EDT: %PLATFORM-1-CRASHED: R4 = 0x00000000 R5 = 0x00000001 R6 = 0x01D09388 R7 = 0x00004250
Sep 18 20:46:35.589 EDT: %PLATFORM-1-CRASHED: R8 = 0x01AC5270 R9 = 0x01AC5274 R10 = 0x01D0D5D8 R11 = 0x00000000
Sep 18 20:46:35.589 EDT: %PLATFORM-1-CRASHED: R12 = 0x50000003 R13 = 0x00110000 R14 = 0x004599FC R15 = 0x00000000
Sep 18 20:46:35.589 EDT: %PLATFORM-1-CRASHED: R16 = 0x00000000 R17 = 0x00000000 R18 = 0x00000000 R19 = 0x00000000
Sep 18 20:46:35.589 EDT: %PLATFORM-1-CRASHED: R20 = 0x00000000 R21 = 0x00000000 R22 = 0x00000000 R23 = 0x00000000
Sep 18 20:46:35.597 EDT: %PLATFORM-1-CRASHED: R24 = 0x00000025 R25 = 0x00000001 R26 = 0x00000000 R27 = 0x01D09388
Sep 18 20:46:35.597 EDT: %PLATFORM-1-CRASHED: R28 = 0x01945DF0 R29 = 0x00004250 R30 = 0x00000000 R31 = 0x07419140
Sep 18 20:46:35.597 EDT: %PLATFORM-1-CRASHED:
Sep 18 20:46:35.597 EDT: %PLATFORM-1-CRASHED: Stack trace:
Sep 18 20:46:35.597 EDT: %PLATFORM-1-CRASHED: PC = 0x00000000, SP = 0x01AC5268
Sep 18 20:46:35.597 EDT: %PLATFORM-1-CRASHED: Frame 00: SP = 0x01AC52A0 PC = 0x004597C4
Sep 18 20:46:35.597 EDT: %PLATFORM-1-CRASHED: Frame 01: SP = 0x01AC52C0 PC = 0x00459AB0
Sep 18 20:46:35.597 EDT: %PLATFORM-1-CRASHED: Frame 02: SP = 0x01AC52C8 PC = 0x00A53F58
Sep 18 20:46:35.597 EDT: %PLATFORM-1-CRASHED: Frame 03: SP = 0x00000000 PC = 0x00A4A520
Sep 18 20:46:35.597 EDT: %PLATFORM-1-CRASHED:
09-21-2020 02:53 AM
The blade is running on 12.2(25)SEF train. I'll start with that.
09-21-2020 05:45 AM
- If it's not a known bug , then it still advisable to upgrade to and advisable and or gold-starred release for the particular platform and check if the problem persists.
M.
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