WS-X6748-SFP does not work

[AlexNatsov]

Hello!

I have a problem with installing new linecard (ws-x6748-sfp) into catalyst 6506-e, Sup720-10G-3C.

I inserting card in slot (i try different slots), and nothing happend, Status led on card stay in off state. In console appeared following sentence:

*Jul 15 07:45:34.283: %C6KPWR-SP-4-UNSUPPORTED: unsupported module in slot 1, power not allowed: Unknown Card Type.

Something about this switch:

#show ver

Cisco IOS Software, s72033_rp Software (s72033_rp-IPBASEK9_ACCESS-M), Version 15.1(1)SY, RELEASE SOFTWARE (fc2)

#show module

Mod Ports Card Type Model Serial No.

--- ----- -------------------------------------- ------------------ -----------

1 48 CEF720 48 port 1000mb SFP WS-X6748-SFP SAL1651UGVB

5 5 Supervisor Engine 720 10GE (Active) VS-S720-10G SAL1652V3T0

Mod MAC addresses Hw Fw Sw Status

--- ---------------------------------- ------ ------------ ------------ -------

1 6c20.5699.f528 to 6c20.5699.f557 3.0 Unknown Unknown PwrDown

5 70ca.9bf2.0142 to 70ca.9bf2.0149 4.1 8.5(4) 15.1(1)SY Ok

Mod Sub-Module Model Serial Hw Status

---- --------------------------- ------------------ ----------- ------- -------

1 Distributed Forwarding Card WS-F6700-DFC3C SAL1651UDW5 1.5 PwrDown

5 Policy Feature Card 3 VS-F6K-PFC3C SAL1629HHDU 1.1 Ok

5 MSFC3 Daughterboard VS-F6K-MSFC3 SAL1650U2QJ 5.1 Ok

Mod Online Diag Status

---- -------------------

1 Not Applicable

5 Pass

When i try to power on card in first slot, i got the following:

(config)#power enable module 1

*Jul 15 07:51:02.039: %C6KPWR-SP-4-UNSUPPORTED: unsupported module in slot 1, power not allowed: Unknown Card Type.

What it can be? My IOS version (15.1(1)SY) must support this module and it's DFC...

[Gabriel Hill]

Hello Alexandr,

If I am reading the release notes right on 15.1(1), the WS-X6748-SFP with DFC3C is not supported on that IOS.

http://www.cisco.com/en/US/docs/switches/lan/catalyst6500/ios/15.1SY/release_notes.html#wp4776072

WS-X6748-SFP
(with WS-F6700-CFC, or upgraded with WS-F6K-DFC4-AXL or WS-F6K-DFC4-A)

- Gabriel

[AlexNatsov]

Hello, Gabriel!

Yes, for Sup2T - you are right. But i use Sup720-10G, and on next line in release notes said:

WS-X6748-SFP (with WS-F6700-DFC3CXL, WS-F6700-DFC3C,     

[adolcabr · Accepted solution]

I guess this answer comes kinda late, but just saw your question.

You need to use a non-ipbase ACCESS feature set.

Regards

Adolfo

[AlexNatsov]

Hello!

        "Better late, than never". I solve my problem using IOS version 12.2(33)SXJ5 with Advanced Enterprise

feature set, linecard has started up and now operating normaly.

        Can i use feature navigator to check this incompatibility in future?

[adolcabr]

I've looked for external documentation, but no luck (release notes, feature navigator, install guides).

We might need a documentation bug, which is an internal process and it might take a while.

SUP720-10G ipbasek9-access Features

•Use IPBase as Starting Reference

•Remove WAN support

•Remove Service Modules (FWSM,ASA,WLAN,NAM,etc)

•Remove all DFC

•Remove VSS

•Remove all 67xx linecards except add support for 6724 CFC

[AlexNatsov]

Hello!

    Ok, i understand. Thanks a lot!