Automatic call disconnect on C40

[Steve Deslandes]

Hello, I would like to know if someone is aware if there is a way to have a C40 disconnect from a call on it's own after a set period of time. We had this option on older TANDBERG systems but I can't seem to find a setting for that within the C40 web interface. Or maybe it can be done thru API commands? Thanks

[Patrick Sparkman · Accepted solution]

The older MXP endpoints from TANDBERG had this option, but it's not a feature on any Cisco endpoint, the only option is for someone to disconnect the call themselves.

You should contact your Account Manager and submit a feature request if this is something you want added.  It won't be added to for the TC based endpoints, ie: C Series for example, because TC software is in maintenance mode and only bug fixes are being performed with no new features being added.  However, it could be possible for it to be added to CE software for the current line of endpoints if there is enough interest.

[Steve Deslandes]

Thank you Patrick. As usual, quick answers and straight to the point. always appreciated.

[Robert McNeill]

If you are using a control system you could code it there using API commands as you suggest in your question.

Start a counter when you receive "connected" in the call status feedback string and then issue an xcommand to hang up at the expiration of the timer.

Robert