TelePresence and Video Infrastructure

Hi guys. We are planning to deploy webex cloud based .  I think we  need to create new Region/Device Pool with specific video/audio settings for devices participating to webex conference , correct ? I could not find recommendation about this  in SRND...

EX60 tells me that The administrator has requested a password change, But when I enter new password and confirm new password. nothing happens.

please i have an issues with sx80 , First :-it's connected with 17 microphones thru audio mixer ( 2x DMP 128 ) , taken the output from the mixer going to microhone 2 in sx80 then i configured microphone 2 ON from SX80 and it's working but the problem...

am facing issues installation of MCU 5310 unit. I created conference successfully   but when i dial from endpoint to MCU , its showing contact is busy , Also i couldn't connect calls from MCU side . i have doubt about license. is there by default the...

I am trying to find more information on the new In room Control feature in CE 8.x. I really like this feature and I would like to demo it in a simple way. According to the user guide.http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/ce81...

Hi Everyone, Our company have recently installed an MX700 for a client. The audio from a presentation sounds normal and when the ringtone is playing due to an incoming call however the incoming audio from the far-end participants sounds muffled (unde...

My customer  have cisco  sx20 quick set and  webex  CMR  subscription, when  i  try  to  joing the  meeting  from Cisco Sx20 Quick set  the video and  audio of mine  is audible  but  i couldn't hear the  audio and also  couldn't see the  video from o...

Hello, I am trying to generate TMS report and only see TMS Conference report under reporting page. To change the criteria and then User CDR  and Enduser report is empty. TMS version 15.2 Provision version 1.7 Thank you for help,

I have uploaded the new 78xx firmware (sip78xx.11-0-1-11) to the TFTP servers and restarted the TFTP  services. There are a couple of phones that have displayed a message in CCM admin page " TftpClient could not write out the results". There are othe...

I have TMSXE configured in TMS with mailbox for room endpoints. When I used exchange to scheduled room endpoints, conference is not listed in TMS. Telepresence conductor also does not show conference resource reserved. I am able to scheduled conferen...

I am able to use the TextLine Display command to display text on the screen of an SX80 codec with a firmware version of CE8.2.1.  But I cannot change the position of the text using the X: and Y: parameters.  X:0 Y:0 is the same as x:500 y:500.  The D...

Hello,   We have a problem with our TCU. The 3 screens are balack. The 3 codecs and their screens are OK. We have a air conditional problem in this room and the temperature was very high. I suposed it was a power supply that make a strange noise. I ...