02-05-2008 12:09 PM - edited 03-17-2019 09:15 PM
I have set up an expansion module, 7914, with a 7961 phone.
I build the phone template and needed BLF set-up.
I have 9 BLF on buttons 9-18
However, I do not get the visual indication that someone is on the line. The SD function works just fine but I do not see the inidcator.
Is there something else I am missing?
02-11-2008 01:38 PM
You may be hitting with this bug:CSCsg12278
03-26-2008 11:24 AM
Check the "SUBSCRIBE" calling search space on the device. Make sure that it is set to a CSS that can call the DN's that are on your BLF buttons.
03-27-2008 01:20 PM
you need to setup SUBSCRIBE Calling Search Space for the end user under user management.
03-27-2008 01:21 PM
Sorry all I figured this out shortly after setting this up.
I needed to build a preference group, then assign the group to the device and enable the feature.
Assign the button and everything worked.
Thanks all.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide