10-01-2014 06:24 PM - edited 03-18-2019 03:28 AM
We are in the process of moving the TC7.2 endpoints to CUCM10 and have run into a huge problem. Once endpoints are Registered to CUCM Auto Answer setting on the Endpoints keep getting changed be CUCM. OK thats fine be I cannot find anywhere to set Auto Answer in the TC7.2 Endpoint "Directory Number Configuration" area like in some of the Doc I have read.
Is there some other setting that would make the Cisco TelePresence Device Directory Number Settings > Auto Answer not be visible? Cisco Doc
This could be a real show stopper any guidance would be great.
Thanks
Tim
10-02-2014 07:21 AM
Setting the call details
The auto answer settings provisioned in Cisco Unified CM are
ignored by the endpoint and must be set on the endpoint.
This can be done through touch, remote, cli or web ui.
03-16-2015 02:51 PM
I'm running into the exact same issue. I set the auto answer on my EX60 registered to the UCM to "ON" through the endpoint GUI and confirm it in TMS and the next day it's off again. I'm not sure what keeps changing it to off so any assistance would be appreciated.
03-16-2015 04:05 PM
Take a look at these two discussions, on how to set auto answer on TelePresence endpoints using CUCM.
auto-answer-will-not-stay-after-power-cycle-or-reset-c20-tc730-ucm-105su1
10-02-2014 01:50 PM
Have you tried pushing a configuration template from the TMS?
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