Cisco 9971 Video Call

[techguy]

Is Cisco 9971 capable of doing video calls? If so, then how it would call any other party?

[Charles Hill]

Yes the 9971 is capable of making video calls as long as it has a camera installed.  

It calls any other party like any other phone.  It does not need a video capable phone on the far end to complete the call.

hope this helps,

please rate helpful posts,

thanks

[techguy]

thanks for your quick response.

My some clients use Cisco Jabber client so are they able to make video call with cisco 9971? or vice versa

[Manish Gogna]

Yes.

[techguy]

can you explain how is it possible since jabber wont have any extension but cisco 9971 have and cisco 9971 dont have sip address but jabber have

[techguy]

Any one to explain how is it possible since jabber wont have any extension but cisco 9971 have and cisco 9971 dont have sip address but jabber have 

[Charles Hill]

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/9x/uc9x/collabor.html

Client Services Framework - Call Control 

Cisco Unified Client Services Framework can operate in one of two modes for call control: 

•Softphone Mode — Using audio and video on a computer 

The Client Services Framework in softphone mode is directly registered to Unified CM as a SIP endpoint for audio and video call control functionality, and it is configured on Unified CM as device type Client Services Framework. 

•Deskphone Control Mode — Using a Cisco IP Phone for audio (and video, if supported) 

The Client Services Framework in deskphone control mode does not register with Unified CM using SIP, but instead uses CTI/JTAPI to initiate, monitor, and terminate calls, monitor line state, and provide call history, while controlling a Cisco Unified IP Phone. The Cisco CallManager Cisco IP Phone (CCMCIP) service on Unified CM is used by the Client Services Framework to retrieve a list of devices associated with each user. This list of devices is used by a client in deskphone mode to choose which Cisco IP Phone it wishes to control. 

Softphone Mode

When operating in softphone mode, the Client Services Framework is a SIP line-side registered device on Unified CM, utilizing all the call control capabilities and functionality of a Cisco Unified IP Phone, including configuration of registration, redundancy, regions, locations, dial plan management, authentication, encryption, user association, and so forth. The Client Services Framework supports a single line appearance for the user. 

The SIP registered device of the Client Services Framework must be factored in as a regular SIP endpoint, as any other SIP registered endpoint, for purposes of sizing calculations for a Unified CM cluster. The Client Services Framework in softphone mode uses the CCMCIP service to discover its device name for registration with Unified CM. 

Deskphone Control Mode 

When operating in deskphone control mode, the Client Services Framework uses CTI/JTAPI to provide the ability to place, monitor, and receive calls using Cisco Unified IP Phones. When audio calls are received or placed in this mode, the audio path is through the Cisco Unified IP Phone. For video calls, the video stream can originate and terminate either on the Cisco IP Phone (if it has a camera) or on the computer using a Cisco Unified Video Advantage camera. The Client Services Framework uses the CCMCIP service on Unified CM to discover the associated devices of the user. 

When using deskphone control mode for the Client Services Framework, factor the CTI scaling numbers into the Unified CM deployment calculations. For additional information around capacity planning, see the chapter on Unified Communications Design and Deployment Sizing Considerations.

[Charles Hill]

In our environment, our jabber client is associated with an ip phone, so the jabber client can choose "use my computer for calls" or "use my phone for calls" and both options successfully calls the 9971.

Tested the "use my computer for calls" option and tested ok with video.

Hope this helps.