Cisco-9971

[josephchrzempiec]

Hello I know this question maybe asked a many times over But i need to ask this. Sense I'm still new to the whole VOIP and phone stuff that a friend of mine gave me a Cisco-9971. I know for a fact it does support sip and I'm using Freepbx for my pbx setup. So the problem I'm having is i do not know how to set it up or know what program i need to set it up with. Sense this phone doesn't have a Web GUI on it like my SPA Cisco adapter has i have no clue how to set up this phone can someone please help me out? Thank you

Joseph

[josephchrzempiec]

Hello I'm not a linux person at all i have no clue what to enable or disable in linux. Can you help me walk me through what i need to do I'm afraid I might mess something up and kill my freepbx server. Sorry If I'm not good at this. I'm trying.

[Leo Laohoo]

Go back and use TFTPd32/TFTPd64 as the primary DHCP service.  Then Google "tftpd32 dhcp option 150" and see what pops up. 

I can't teach how to go about the simple stuff otherwise this thread is going to stretch out.  

When dealing with Cisco-based IP telephone, same rules apply: 

1.  TFTP server;

2.  DHCP Option 150;

3.  Configuration; and

4.  Phone firmware

Have all four of them ready and then you can proceed to the next step.  

[josephchrzempiec]

I honestly tried man. It is a little over my head. But i thank you for helping me big time. If i get something out of it i'll let you know. Thank you.

[josephchrzempiec]

i have found it i just did a cat and did this cat /etc/xinetd.d/tftp

I edited it says default: off with a comment at the begin of it . so i took it out and put default:on saved it and rebooted

[josephchrzempiec]

Okay so i guess the TFTP is running now this is it.

default: on

service tftp
{
disable = no
socket_type = dgram
protocol = udp
wait = yes
user = root
server = /usr/sbin/in.tftpd
server_args = -s /tftpboot
per_source = 11
cps = 100 2
flags = IPv4

[josephchrzempiec]

That video is still no close to me understanding what i need to do. Sorry i guess i need a Tftp server of some kind. 

[josephchrzempiec]

Hello Leo I mange to get tftp up and running but having problem with the config file i found this site http://wiki.freepbx.org/display/FOP/Cisco#Cisco-sip_custom_post.conf i try to follow everything i got all the xml files needed i change the main xml config file to make my information But i get a error on the phone saing Error verifying config info. this is my config file below can you help me out please not sure what I'm doing wrong.

[code]

<!-- SEP1C17D3418E39.cnf.xml -->
<?xml version="1.0" encoding="utf-8"?>
<device>
<versionStamp>c1b05fde-ef64-11e5-9ce9-5e5517507c66</versionStamp>
<fullConfig>true</fullConfig>
<deviceProtocol>SIP</deviceProtocol>
<sshUserId>cisco</sshUserId>
<sshPassword>cisco</sshPassword>
<transportLayerProtocol>1</transportLayerProtocol>
<dndCallAlert>5</dndCallAlert>
<featurePolicyFile>featurepolicy.xml</featurePolicyFile>
<missedCallLoggingOption>0</missedCallLoggingOption>
<commonProfile>
<backgroundImageAccess>true</backgroundImageAccess>
<phonePassword></phonePassword>
<callLogBlfEnabled>0</callLogBlfEnabled>
</commonProfile>
<advertiseG722Codec>1</advertiseG722Codec>
<authenticationURL></authenticationURL>
<messagesURL></messagesURL>
<informationURL></informationURL>
<servicesURL></servicesURL>
<directoryURL></directoryURL>

<-- ** Firmware file -->
<loadInformation>sip9971.9-4-2-13</loadInformation>
<devicePool>
<dateTimeSetting>
<dateTemplate>YA.M.D</dateTemplate>
<timeZone>EST Standard/Daylight Time</timeZone>
<ntps>
<ntp>
<name>0.us.pool.ntp.org</name>
<ntpMode>Unicast</ntpMode>
</ntp>
</ntps>
</dateTimeSetting>
<callManagerGroup>
<members>
<member>
<callManager>
<processNodeName>192.168.1.192</processNodeName>
<ports>
<sipPort>5060</sipPort>
</ports>
</callManager>
</member>
</members>
</callManagerGroup>
</devicePool>
<sipProfile>
<alwaysUsePrimeLine>true</alwaysUsePrimeLine>
<phoneLabel>700</phoneLabel>
<sipProxies>
<registerWithProxy>true</registerWithProxy>
</sipProxies>
<sipCallFeatures>
<cnfJoinEnabled>true</cnfJoinEnabled>
<callForwardURI>x-cisco-serviceuri-cfwdall</callForwardURI>
<callPickupURI>x-cisco-serviceuri-pickup</callPickupURI>
<callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI>
<callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI>
<meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI>
<abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI>
<rfc2543Hold>false</rfc2543Hold>
<callHoldRingback>0</callHoldRingback>
<localCfwdEnable>true</localCfwdEnable>
<semiAttendedTransfer>true</semiAttendedTransfer>
<anonymousCallBlock>2</anonymousCallBlock>
<callerIdBlocking>2</callerIdBlocking>
<dndControl>0</dndControl>
<remoteCcEnable>true</remoteCcEnable>
</sipCallFeatures>
<sipStack>
<sipInviteRetx>6</sipInviteRetx>
<sipRetx>10</sipRetx>
<timerInviteExpires>180</timerInviteExpires>
<timerRegisterExpires>3600</timerRegisterExpires>
<timerRegisterDelta>5</timerRegisterDelta>
<timerKeepAliveExpires>120</timerKeepAliveExpires>
<timerSubscribeExpires>120</timerSubscribeExpires>
<timerSubscribeDelta>5</timerSubscribeDelta>
<timerT1>500</timerT1>
<timerT2>4000</timerT2>
<maxRedirects>70</maxRedirects>
<remotePartyID>true</remotePartyID>
<userInfo>Phone</userInfo>
</sipStack>
<transferOnhookEnabled>true</transferOnhookEnabled>
<enableVad>false</enableVad>
<preferredCodec>none</preferredCodec>
<dtmfAvtPayload>101</dtmfAvtPayload>
<dtmfDbLevel>3</dtmfDbLevel>
<dtmfOutofBand>avt</dtmfOutofBand>
<stutterMsgWaiting>0</stutterMsgWaiting>
<callStats>true</callStats>
<offhookToFirstDigitTimer>15000</offhookToFirstDigitTimer>
<silentPeriodBetweenCallWaitingBursts>10</silentPeriodBetweenCallWaitingBursts>
<startMediaPort>10000</startMediaPort>
<stopMediaPort>20000</stopMediaPort>
<natEnabled>false</natEnabled>
<natReceivedProcessing>false</natReceivedProcessing>
<natAddress></natAddress>
<kpml>0</kpml>
<voipControlPort>5060</voipControlPort>
<dscpForAudio>184</dscpForAudio>
<dscpVideo>136</dscpVideo>
<ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy>
<dialTemplate>dialtemplate.xml</dialTemplate>
<softKeyFile>softkeys.xml</softKeyFile>
<sipLines>
<!-- Main line, register with asterisk using your credentials as in FreePBX -->
<line button="1" lineIndex="1">
<!-- the 'lineIndex' here is ESSENTIAL, without it, the phone will 'lock' missed calls on the display, causing the phone to be basically broken. Do not put a line index on the other keys, that will also break things. -->
<featureID>9</featureID>
<featureLabel>Joseph Chrzempiec</featureLabel>
<callWaiting>3</callWaiting>
<proxy>USECALLMANAGER</proxy>
<port>5060</port>
<name>700</name>
<authName>700</authName>
<authPassword>5c6988920892796da3351783a48c722e</authPassword>
<sharedLine>false</sharedLine>
<messageWaitingLampPolicy>3</messageWaitingLampPolicy>
<messageWaitingAMWI>0</messageWaitingAMWI>
<messagesNumber>*97</messagesNumber>
<ringSettingIdle>4</ringSettingIdle>
<ringSettingActive>2</ringSettingActive>
<autoAnswer>
<autoAnswerEnabled>2</autoAnswerEnabled>
</autoAnswer>
<forwardCallInfoDisplay>
<callerName>true</callerName>
<callerNumber>true</callerNumber>
<redirectedNumber>false</redirectedNumber>
<dialedNumber>true</dialedNumber>
</forwardCallInfoDisplay>
<maxNumCalls>3</maxNumCalls>
<busyTrigger>3</busyTrigger>
</line>

<!-- I like a clear view of the phones Do Not Disturb state, this linekey provides that -->
<line button="2">
<featureID>130</featureID>
<featureLabel>DND</featureLabel>
</line>
<!-- BLF KEY, set to the extension number of a station you want this phone to monitor and be able to pick up calls for etc -->
<line button="3">
<featureID>21</featureID>
<featureLabel>**NAME**</featureLabel>
<speedDialNumber>**BLF-EXTENSION-NUMBER**</speedDialNumber>
<featureOptionMask>1</featureOptionMask>
</line>

<line button="5">
<featureID>159</featureID>
<featureLabel>Record</featureLabel>
</line>
</sipLines>
</sipProfile>
<vendorConfig>
<disableSpeaker>false</disableSpeaker>
<disableSpeakerAndHeadset>false</disableSpeakerAndHeadset>
<pcPort>0</pcPort>
<settingsAccess>1</settingsAccess>
<garp>1</garp>
<voiceVlanAccess>0</voiceVlanAccess>
<videoCapability>1</videoCapability>
<ciscoCamera>1</ciscoCamera>
<autoSelectLineEnable>1</autoSelectLineEnable>
<webAccess>0</webAccess>
<spanToPCPort>1</spanToPCPort>
<daysDisplayNotActive>1,7</daysDisplayNotActive>

<!-- the next four lines: At 8am, activate phone and keep the screen on for an hour gives the office a good 'awake' look. Then after 9am, turn the display on if there is an incoming call. Turn off after 10 minutes of inactivity. -->
<displayOnTime>08:00</displayOnTime>
<displayOnDuration>01:00</displayOnDuration>
<displayIdleTimeout>00:30</displayIdleTimeout>
<displayOnWhenIncomingCall>1</displayOnWhenIncomingCall>
<simplifiedNewCall>0</simplifiedNewCall>
<phoneBookWebAccess>1</phoneBookWebAccess>
<handsetWidebandEnable>2</handsetWidebandEnable>
<headsetWidebandEnable>2</headsetWidebandEnable>
<headsetWidebandUIControl>1</headsetWidebandUIControl>
<handsetWidebandUIControl>1</handsetWidebandUIControl>
<separateMute>0</separateMute>
<sshAccess>1</sshAccess>
<sshPort>22</sshPort>
<autoCallSelect>1</autoCallSelect>
<incomingCallToastTimer>5</incomingCallToastTimer>
<joinAndDirectTransferPolicy>1</joinAndDirectTransferPolicy>
<bluetooth>1</bluetooth>
<bluetoothProfile>0,1</bluetoothProfile>
<btpbap>1</btpbap>
<usb1>1</usb1>
<usb2>1</usb2>
<usbClasses>0,1,2</usbClasses>
<g722CodecSupport>2</g722CodecSupport>

<!-- set to 1 to use the softkey.xml file, set to 0 to use the featurePolicy.xml file -->
<softkeyControl>1</softkeyControl>
</vendorConfig>

<userLocale>
<name>English_United_Kingdom</name>
<!-- the name above is the exact name of the folder inside /tftpboot where the locale files are stored -->
<uid>1</uid>
<langCode>en_GB</langCode>
<version>1.0.0.0-1</version>
<winCharSet>iso-8859-1</winCharSet>
</userLocale>

<networkLocaleInfo>
<name>English_United_Kingdom</name>
<uid>1</uid>
<langCode>en_GB</langCode>
<version>1.0.0.0-1</version>
</networkLocaleInfo>

<phoneServices>
<provisioning>0</provisioning>
<phoneService type="1" category="0">
<name>Missed Calls</name>
<url>Application:Cisco/MissedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="2" category="0">
<name>Voicemail</name>
<url>Application:Cisco/Voicemail</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Received Calls</name>
<url>Application:Cisco/ReceivedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Placed Calls</name>
<url>Application:Cisco/PlacedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Contacts</name>
<!-- set the URL below to match your server DNS name, and edit the extension to match the correct extension for this file -->
<url>http://freepbx.server.internal/cisco/directory.php?xtn=101</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="0" category="0">
<name>Visual Voicemail</name>
<url>**url of the visual voicemail application**</url>
<vendor></vendor>
<version></version>
</phoneService>
</phoneServices>
</device>

[/code]

[Leo Laohoo]

Error verifying config info

This means, a minimum of, one line of config is incorrect.  With Cisco phones ALL lines of config must be correct or else. 

<dateTemplate>YA.M.D</dateTemplate>

This is incorrect.  It's either D-M-Y M-D-Y or Y-M-D.  

[josephchrzempiec]

Sense i never did that before sense I'm in the us what should it be?

[josephchrzempiec]

Sorry i miss understood that. I change it to D-M-Y and still getting same error.

[Leo Laohoo]

</featureID>

Had another look at the config.  The values of some of the "</featureID>" XML tags are wrong.  

Attached to this is a KNOWN WORKING config file for a 9971.  I recommend using this instead of the one currently not working.

[josephchrzempiec]

What application do i need to upload the XML file to the phone it's self?

[josephchrzempiec]

Somewhere it says i need endpoint manger?

[josephchrzempiec]

This is not the correct Xml file where can i find the correct XML file and whatever other XML files i need?

[josephchrzempiec]

Hello Leo i finally mange to get Tftp server working and get the phone working i found a free endpoint manger. The only thing left is that  there are 12 keys left and right of the screen how can i program them to Ext's?

this is my xml file that is currently working 

<?xml version="1.0" ?>
<device>
<deviceProtocol>SIP</deviceProtocol>
<sshUserId>root</sshUserId>
<sshPassword>cisco</sshPassword>
<devicePool>
<dateTimeSetting>
<dateTemplate>D/M/YA</dateTemplate>
<timeZone>E. Australia Standard Time</timeZone>
<ntps>
<ntp>
<name>0.north-america.pool.ntp.org</name>
<ntpMode>Unicast</ntpMode>
</ntp>
</ntps>
</dateTimeSetting>
<callManagerGroup>
<members>
<member priority="0">
<callManager>
<processNodeName>192.168.1.195</processNodeName>
<ports>
<sipPort>5060</sipPort>
</ports>
</callManager>
</member>

</members>
</callManagerGroup>
</devicePool>
<sipProfile>
<natEnabled></natEnabled>
<natAddress></natAddress>
<sipProxies>
<registerWithProxy>true</registerWithProxy>
<outboundProxy></outboundProxy>
<outboundProxyPort></outboundProxyPort>
<backupProxy></backupProxy>
<backupProxyPort>5060</backupProxyPort>
</sipProxies>

<sipCallFeatures>
<cnfJoinEnabled>true</cnfJoinEnabled>
<callForwardURI>x-cisco-serviceuri-cfwdall</callForwardURI>
<callPickupURI>x-cisco-serviceuri-pickup</callPickupURI>
<callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI>
<callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI>
<meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI>
<abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI>
<rfc2543Hold>false</rfc2543Hold>
<callHoldRingback>2</callHoldRingback>
<localCfwdEnable>true</localCfwdEnable>
<semiAttendedTransfer>true</semiAttendedTransfer>
<anonymousCallBlock>2</anonymousCallBlock>
<callerIdBlocking>2</callerIdBlocking>
<dndControl>0</dndControl>
<remoteCcEnable>true</remoteCcEnable>
<retainForwardInformation>true</retainForwardInformation>
</sipCallFeatures>
<preferredCodec>g711alaw</preferredCodec>
<phoneLabel>Cisco9971</phoneLabel>
<sipLines>

<line button="1" lineIndex="1">
<featureID>9</featureID>
<featureLabel>700</featureLabel>
<proxy>USECALLMANAGER</proxy>
<port>5060</port>
<name>700</name>
<authName>700</authName>
<authPassword>2d5980792b</authPassword>
<messageWaitingLampPolicy>3</messageWaitingLampPolicy>
<messagesNumber>*97</messagesNumber>
<displayName></displayName>
<contact></contact>
<autoAnswer>
<autoAnswerEnabled>2</autoAnswerEnabled>
</autoAnswer>
<featureOptionMask>1</featureOptionMask>
<callWaiting>3</callWaiting>
<sharedLine>false</sharedLine>
<messageWaitingAMWI>1</messageWaitingAMWI>
<ringSettingIdle>4</ringSettingIdle>
<ringSettingActive>5</ringSettingActive>
<forwardCallInfoDisplay>
<callerName>true</callerName>
<callerNumber>false</callerNumber>
<redirectedNumber>false</redirectedNumber>
<dialedNumber>true</dialedNumber>
</forwardCallInfoDisplay>
<maxNumCalls>4</maxNumCalls>
<busyTrigger>2</busyTrigger>
</line>

</sipLines>
<dialTemplate>dialplan.xml</dialTemplate>
<startMediaPort>10000</startMediaPort>
<stopMediaPort>20000</stopMediaPort>
<voipControlPort>5060</voipControlPort>
<dscpForAudio>184</dscpForAudio>
<dscpVideo>136</dscpVideo>
<dscpForTelepresence>128</dscpForTelepresence>
<ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy>
<softKeyFile>softkey.xml</softKeyFile>
</sipProfile>
<loadInformation></loadInformation>
<featurePolicyFile>DefaultFP.xml</featurePolicyFile>
<addOnModules>
<addOnModule uuid="" idx="1">
<loadInformation></loadInformation>
<phoneTemplateId></phoneTemplateId>
</addOnModule>
</addOnModules>

<commonProfile>
<phonePassword></phonePassword>
<backgroundImageAccess>true</backgroundImageAccess>
<callLogBlfEnabled>3</callLogBlfEnabled>
</commonProfile>

<vendorConfig>
<disableSpeaker>false</disableSpeaker>
<disableSpeakerAndHeadset>false</disableSpeakerAndHeadset>
<pcPort>0</pcPort>
<settingsAccess>1</settingsAccess>
<garp>0</garp>
<voiceVlanAccess>0</voiceVlanAccess>
<ciscoCamera>1</ciscoCamera>
<videoCapability>0</videoCapability>
<usbClasses>0,1,2</usbClasses>
<sdio>1</sdio>
<wifi>0</wifi>
<bluetoothProfile>0,1</bluetoothProfile>
<powerNegotiation>0</powerNegotiation>
<autoSelectLineEnable>0</autoSelectLineEnable>
<webAccess>0</webAccess>
<sshAccess>0</sshAccess>
<g722CodecSupport></g722CodecSupport>
<daysDisplayNotActive>1,2,3,4,5,6,7</daysDisplayNotActive>
<displayOnTime>08:30</displayOnTime>
<displayOnDuration>09:30</displayOnDuration>
<displayIdleTimeout>01:00</displayIdleTimeout>
<displayOnWhenIncomingCall>1</displayOnWhenIncomingCall>
<spanToPCPort>1</spanToPCPort>
<loggingDisplay>1</loggingDisplay>
<loadServer></loadServer>
</vendorConfig>
<commonConfig>
<usb1>1</usb1>
<usb2>1</usb2>
<ciscoCamera>1</ciscoCamera>
<usbClasses>0,1,2</usbClasses>
<sdio>1</sdio>
<bluetooth>1</bluetooth>
<wifi>1</wifi>
<bluetoothProfile>0,1</bluetoothProfile>
<joinAndDirectTransferPolicy>0</joinAndDirectTransferPolicy>
</commonConfig>

<enterpriseConfig>
<usb1>1</usb1>
<usb2>1</usb2>
<ciscoCamera>1</ciscoCamera>
<usbClasses>0,1,2</usbClasses>
<sdio>1</sdio>
<bluetooth>1</bluetooth>
<wifi>1</wifi>
<bluetoothProfile>0,1</bluetoothProfile>
<joinAndDirectTransferPolicy>0</joinAndDirectTransferPolicy>
<videoCapability>1</videoCapability>
<webAccess>0</webAccess>
<eapAuthentication>2</eapAuthentication>
<webProtocol>0</webProtocol>
</enterpriseConfig>
<deviceSecurityMode>1</deviceSecurityMode>

<idleTimeout>0</idleTimeout>
<authenticationURL>http://172.23.3.5/auth.php</authenticationURL>
<directoryURL>http://172.23.3.5/cisco/services/searchDirectory.php</directoryURL>
<idleURL></idleURL>
<informationURL></informationURL>
<messagesNumber>10000</messagesNumber>
<messagesURL></messagesURL>
<proxyServerURL></proxyServerURL>
<servicesURL></servicesURL>
<dscpForSCCPPhoneConfig>96</dscpForSCCPPhoneConfig>
<dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
<dscpForCm2Dvce>96</dscpForCm2Dvce>

<transportLayerProtocol>2</transportLayerProtocol>
<dndCallAlert>5</dndCallAlert>
<phonePersonalization>1</phonePersonalization>
<rollover>0</rollover>
<singleButtonBarge>0</singleButtonBarge>
<joinAcrossLines>1</joinAcrossLines>
<autoCallPickupEnable>false</autoCallPickupEnable>
<blfAudibleAlertSettingOfIdleStation>0</blfAudibleAlertSettingOfIdleStation>
<blfAudibleAlertSettingOfBusyStation>0</blfAudibleAlertSettingOfBusyStation>

<capfAuthMode>0</capfAuthMode>
<capfList>
<capf>
<phonePort>3804</phonePort>
</capf>
</capfList>

<certHash></certHash>
<networkLocale>United_States</networkLocale><networkLocaleInfo><name>United_States</name><uid>64</uid><version>1.0.0.0-1</version></networkLocaleInfo>
<phoneServices>
<provisioning>0</provisioning>
<phoneService type="1" category="0">
<name>Missed Calls</name>
<url>Application:Cisco/MissedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="2" category="0">
<name>Voicemail</name>
<url>Application:Cisco/Voicemail</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Received Calls</name>
<url>Application:Cisco/ReceivedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Placed Calls</name>
<url>Application:Cisco/PlacedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Personal Directory</name>
<url>Application:Cisco/PersonalDirectory</url>
<vendor></vendor>
<version></version>
</phoneService>

</phoneServices>

</device>

i still got to fix the time but the date is working correctly.