Cisco CMS - Error "Meeting Not Found" When Joining from the Meeting APP

[ln33147]

Dears,

We have CMS version 2.6.1 and TMS version 15.9.

When adding a space in CMS, we're able to successfully join through Cisco Meeting App.

However, when scheduling a meeting through TMS, we're getting "Meeting Not Found" when trying to login through the Meeting App and we can't see the meeting replicated in CMS.

Any hints on what is still missing?

Thanks in advance!

Lara

[Nithin Eluvathingal]

CMS, is it added  properly on TMS ? what about the spaces created by TMS on CMS ? Are you booking the meeting  through TMS or outlook ?

[ln33147]

Hello Nithin,

Thank yo for taking the time to respond.

There was the following issue with CMS configuration in TMS "No HTTPS Response". We fixed it and we can see a space created in CMS whenver we book a meeting in TMS. 

However, when opening the Meeting App, there is no option to add a meeting ID, we're only getting the option to sign in.

Could you please advise what is still missing.

Thank you in advance

[Sebastian Hughes]

Firstly, it is worth pointing out that CMS 2.6 has been end of support for quite some time now.
Does your webbridge in the API have resolveCoSpaceCallIds set to true?