12-16-2016 09:55 PM - edited 03-18-2019 06:42 AM
Dear Expert,
We are facing some problem during configuring cisco collaboration edge. Please suggest me the solution regarding the message of the attachments of the snapshots.
Thanks in advance.
Eagerly waiting for your reply.
BR
Nizam
12-17-2016 10:58 AM
Appears you don't have a Unified Communications Traversal Zone setup on the Expressway-C/E. If you haven't done so already you should look over the MRA via Cisco Expressway Deployment Guide (X8.9).
12-17-2016 09:01 PM
Hi Patrick,
Thanks for your response and sharing this document.
The version we are using is x8.7. Can I follow the document for this version.
It is noted that, We have configured traversal zone both Exp-C/E.
12-18-2016 06:22 AM
According to your Expressway-C screenshot, you haven't setup a UC Traversal Zone, there is a difference between the UC Traversal Zone and just the standard Traversal Zone. Here are the Expressway Configuration Guides so you can use the guides that match your software version.
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