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Cisco dirty trick when using VISCA and other brand camera.

toon00001
Level 1
Level 1

Cisco camera (TTC8-02) work fine when using VISCA protocol, but tilt position request does not work when using other brand camera.

When using Sony SRG-300H camera and send a position status request by SX80 CLI command.
xstatus // camera
*s Cameras Camera 1 Position Focus: 4565<CR><LF>
*s Cameras Camera 1 Position Pan: 4447<CR><LF>
*s Cameras Camera 1 Position Tilt: 32767<CR><LF> // wrong value
*s Cameras Camera 1 Position Zoom: 8118<CR><LF>

Move the camera to other ptz position and send again a position status request by SX80 CLI command.

xstatus // camera
*s Cameras Camera 1 Position Focus: 4565<CR><LF>
*s Cameras Camera 1 Position Pan: 2095<CR><LF>
*s Cameras Camera 1 Position Tilt: 32767<CR><LF> // wrong value
*s Cameras Camera 1 Position Zoom: 8500<CR><LF>

The result of Position Tilt alway`s be 32767 decimal (7F FF Hex).

If you do a test using RS232 terminal software direct on Sony VISCA port it works fine.
23-Jun-17 13:22:51.664 [TX] - 81 01 06 02 18 17 0F 0D 0F 03 0F 04 02 09 FF // go to position command
23-Jun-17 13:22:51.694 [RX] - 90 41 FF 90 51 FF // auto answer
23-Jun-17 13:22:54.274 [TX] - 81 09 06 12 FF // request position command
23-Jun-17 13:22:54.292 [RX] - 90 50 0F 0D 0F 03 0F 04 02 09 FF // answer current position

Answer Tilt position = 0F 04 02 09
This is the correct answer.

From the Cisco manual:
Third-party cameras may work with our codecs, but this is not tested and functionality cannot be guaranteed.
TAC support may be rejected or limited.

So thats easy, if you don`t use Cisco camera, we replace the tilt value to a fixed value of 32767 (dirty trick).
You can control ptz but you can`t use presets because tilt has at all times a fixed value of 32767.

My conclusion, if you need presets buy Cisco camera or other brand conference unit, convince me if I`m wrong.
Even better change/update the firmware to solve this issue a.s.a.p.

SX80 codec firmware CE8.2
VISCA is a standardized protocol designed by Sony.
https://en.wikipedia.org/wiki/VISCA_Protocol

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