Cisco DX80 with MRA registration issue

[mohmmed.sabu@itqan.ae]

Hi,

We are having Cisco DX80 CE 9.5.2 and CUCM 10.5.2.

Need to register the DX80 using MRA.

Configured below.

CUCM

1. Configured in CUCM.

2. Associated the End User

DX80:

1. LoginName: <UserID>
2. Mode: Edge
3. Password: <Password>
4. Domain: <yourdomain.com>
5. Protocol: HTTPS

Still it's not working from MRA.

[Jonathan Schulenberg]

Does an equivalently configured IP Phone register and function successfully? Does Jabber? If not then you likely have a config issue with your Expressway MRA setup or the firewall/NAT surrounding it:
https://www.cisco.com/c/en/us/support/unified-communications/expressway-series/products-installation-and-configuration-guides-list.html

[mohmmed.sabu@itqan.ae]

Thanks for your response.

It's registering internal network and Jabber also working in MRA.