ā08-06-2018 09:13 AM - edited ā03-18-2019 02:17 PM
Will CTI control/features be supported on Expressway MRA?
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ā08-06-2018 10:34 AM
Its on the backlog because CTI-QBE is a non-secure protocol and over MRA that's not a good idea so rework is needed on that piece CUCM and expressway so its on the backlog no committed dates
ā04-05-2019 06:09 AM
ā08-06-2018 10:34 AM
Its on the backlog because CTI-QBE is a non-secure protocol and over MRA that's not a good idea so rework is needed on that piece CUCM and expressway so its on the backlog no committed dates
ā08-06-2018 10:53 AM
Is there anything for me to follow/sign up for?
ā08-06-2018 10:56 AM
ā04-05-2019 05:34 AM
Any updates on where this is in the backlog?
Jabber + a deskphone using MRA is a great teleworker solution. My employer has switched almost entirely to cloud/SaaS based apps and I hardly ever need to fire up a VPN client anymore. The telephony system is the last piece of teleworking that still needs a VPN to fully function.
ā04-05-2019 06:09 AM
ā09-24-2019 08:29 AM
any update on MRA CTI for 2020?
ā10-08-2019 03:30 AM
I can confirm that CTI over MRA remains on the backlog for Expressway. However, itās currently not committed for inclusion in a specific release. Unfortunately, itāll not be available in 1HCY2020
ā03-17-2021 11:57 AM - edited ā06-22-2021 11:02 AM
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ā10-26-2020 07:38 AM
Curious how this is tracking. It's been a year, I am not able to get CTI to work, and also have not been able to confirm that it is/isn't supported other than threads like this. Is CTI supported via Expressway yet? We are on 12.5 of UCM and 12.6 of ExpressWay.
Thanks,
Mark
ā10-26-2020 09:30 AM
Read here
ā10-27-2020 06:08 AM
OK, so X12.6 doesn't have the feature. Any updates on how this is progressing in the backlog prioritization?
ā10-27-2020 06:31 AM
With the resources at our disposal and the other business priorities, this is not committed for inclusion in one of the the next two Expressway feature releases. It is still on the backlog and tentatively planned for a release in late 2021
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