06-20-2018 12:07 PM - edited 03-18-2019 02:11 PM
I am installing two room kits. I do not have Service Activation codes. DO I need them. I am running CUCM 11.5.14900 and lastest CE code. it will register to CUCM I thought I seen an note stating you dont need the service activation code depending on how the room will be used.
I am new to this so forgive me if this is a common answer
06-20-2018 12:19 PM
Sorry , I am understanding you only need the Service activation for Spark CLoud services.
06-27-2018 09:23 AM
So long as you are registering to CUCM you do not need the code we have deployed a few and all you do is click a button when it asks for cloud services information to automatically find on-prem CUCM or to manually enter the CUCM information. Don't forget a TP license for the kits on your PLM.
07-15-2018 05:06 PM
As the others have said, you do not need to enter an activation code on the unit, that is only required when registering the endpoint to the Cisco Webex Cloud.
On your endpoint when the startup wizard runs, there should be an option you can select to allow you o register it locally to your CUCM (or even skip the setup wizard altogether).
You can then register it to CUCM as you would with any other TelePresence device.
01-17-2020 12:12 AM
I have the same case Cisco CUCM 11.5 but when I try to add the spark room kit it is not showing in the dropdown list I tried installing the new device pack 18.104.22.16812 but it is still same please let me know which device pack do I need to install?
thanks in advance
01-17-2020 02:36 PM
After adding the device pack, did you do the following steps which are required:
1) Restart the Cisco Tomcat service on all nodes
2) Restart Cisco TFTP on all servers, where this service is running
3) Restart Cisco CallManager on the Publisher. If you’re not running the Cisco CallManager service on the Publisher, you can skip this step.
01-27-2020 02:52 AM
01-27-2020 07:47 PM
The "Spark" branding was an old thing when the units were first released, they've been called "Webex" for quite a few years now.
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