12-12-2013 07:51 PM - edited 03-18-2019 02:18 AM
Hi Experts,
I have been configuring the SX20 codec connected to ISDN link. My problem is I cannot dial out but can receive calls. My SX20 software version is TC6.3 and my isdn is IL1.1. Hopefully someone can help me with this.
Details:
1 SX20
1 ISDN link
4 ISDN lines
Thank you in advance guys!
Albert
12-12-2013 10:56 PM
I have also same issue, i cant dial out, but incoming calls are coming......
Thanks
Debabrata
12-13-2013 12:39 AM
Hi,
We would need some logs to see what is happening, I would advise you open a TAC case but is you can SSH into the ISDN link and ensure the SSH session is being saved to file then here are some commands to get some logging.
NOTE - Ensure SSH session is being captured.
Log context 'BONDING' set to debug level 2 Log context 'H221' set to debug level 1 Log context 'H242' set to debug level 1 Log context 'H320Call' set to debug level 1 Log context 'H320Crypto' set to debug level 2 Log context 'ISDNTrace' set to debug level 2
Log context 'BONDING' set to debug level 0 Log context 'H221' set to debug level 0 Log context 'H242' set to debug level 0 Log context 'H320Call' set to debug level 0 Log context 'H320Crypto' set to debug level 0 Log context 'ISDNTrace' set to debug level 0
Send the capture text file of the console showing xstat, xconf and debugging output with good explanation of problem, interface being used, PBX type, line numbering for ISDN etc.
If you provide the file I can have a look to see what the problem is.
Regards
John
12-13-2013 01:30 AM
Hi John,
Than you for your reply. Here's my log file:
=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2013.12.13 17:23:46 =~=~=~=~=~=~=~=~=~=~=~=
login as: admin
Welcome to
Cisco TelePresence ISDN link Release IL1.1.0.247d2f9
SW Release Date: 2013-01-30
OK
systemtools calltrace tra ce on
Enable/disable a suite of log entities that may be useful when
debugging call related problems. Logging is typically sent
to the application log file, but can be enabled for a console by
enabling 'log' output, see separate command for this. Please
notice that enabling log may interfere with real-time
characteristics, and increases the chance of loosing H320
side traffic data.
usage:
calltrace on|off - Enable/disable tracing
ERROR
systemtools calltrace trace on on
Log context 'BONDING' set to debug level 2
Log context 'H221' set to debug level 1
Log context 'H242' set to debug level 1
Log context 'H320Call' set to debug level 1
Log context 'H320Crypto' set to debug level 2
Log context 'ISDNTrace' set to debug level 2
OK
log output on
OK
1474.04 ISDNTrace ------
1474.05 ISDNTrace *T 0002387B 3 NT 02 89 01 01
1474.05 ISDNTrace BRI-3 NT: sapi=0 cr=1 tei=68 RR nr=0 pf=1
1474.05 ISDNTrace ------
1474.05 ISDNTrace *T 0002387B 3 TE 00 89 01 01
1474.05 ISDNTrace BRI-3 TE: sapi=0 cr=0 tei=68 RR nr=0 pf=1
1474.05 ISDNTrace ------
1474.05 ISDNTrace *T 0002387B 3 TE 02 89 01 01
1474.05 ISDNTrace BRI-3 TE: sapi=0 cr=1 tei=68 RR nr=0 pf=1
1474.06 ISDNTrace ------
1474.06 ISDNTrace *T 0002387C 3 NT 00 89 01 01
1474.06 ISDNTrace BRI-3 NT: sapi=0 cr=0 tei=68 RR nr=0 pf=1
1474.34 ISDNTrace ------
1474.35 ISDNTrace *T 00023899 1 NT 02 89 01 05
1474.35 ISDNTrace BRI-1 NT: sapi=0 cr=1 tei=68 RR nr=2 pf=1
1474.35 ISDNTrace ------
1474.35 ISDNTrace *T 00023899 1 TE 00 89 01 09
1474.35 ISDNTrace BRI-1 TE: sapi=0 cr=0 tei=68 RR nr=4 pf=1
1474.35 ISDNTrace ------
1474.35 ISDNTrace *T 00023899 1 TE 02 89 01 09
1474.35 ISDNTrace BRI-1 TE: sapi=0 cr=1 tei=68 RR nr=4 pf=1
1474.36 ISDNTrace ------
1474.36 ISDNTrace *T 0002389A 1 NT 00 89 01 05
1474.36 ISDNTrace BRI-1 NT: sapi=0 cr=0 tei=68 RR nr=2 pf=1
1483.26 ISDNTrace ------
1483.26 ISDNTrace *T 00023C14 2 TE 00 89 01 07
1483.26 ISDNTrace BRI-2 TE: sapi=0 cr=0 tei=68 RR nr=3 pf=1
1483.26 ISDNTrace ------
1483.26 ISDNTrace *T 00023C14 2 NT 02 89 01 07
1483.26 ISDNTrace BRI-2 NT: sapi=0 cr=1 tei=68 RR nr=3 pf=1
1483.26 ISDNTrace ------
1483.26 ISDNTrace *T 00023C14 2 TE 02 89 01 07
1483.27 ISDNTrace BRI-2 TE: sapi=0 cr=1 tei=68 RR nr=3 pf=1
1483.27 ISDNTrace ------
1483.27 ISDNTrace *T 00023C15 2 NT 00 89 01 07
1483.27 ISDNTrace BRI-2 NT: sapi=0 cr=0 tei=68 RR nr=3 pf=1
1483.99 ISDNTrace ------
1483.99 ISDNTrace *T 00023C5D 4 TE 00 8B 01 01
1483.99 ISDNTrace BRI-4 TE: sapi=0 cr=0 tei=69 RR nr=0 pf=1
1483.99 ISDNTrace ------
1484.00 ISDNTrace *T 00023C5E 4 NT 02 8B 01 01
1484.00 ISDNTrace BRI-4 NT: sapi=0 cr=1 tei=69 RR nr=0 pf=1
1484.00 ISDNTrace ------
1484.00 ISDNTrace *T 00023C5E 4 TE 02 8B 01 01
1484.00 ISDNTrace BRI-4 TE: sapi=0 cr=1 tei=69 RR nr=0 pf=1
1484.00 ISDNTrace ------
1484.00 ISDNTrace *T 00023C5E 4 NT 00 8B 01 01
1484.00 ISDNTrace BRI-4 NT: sapi=0 cr=0 tei=69 RR nr=0 pf=1
1484.06 ISDNTrace ------
1484.06 ISDNTrace *T 00023C64 3 NT 02 89 01 01
1484.06 ISDNTrace BRI-3 NT: sapi=0 cr=1 tei=68 RR nr=0 pf=1
1484.06 ISDNTrace ------
1484.06 ISDNTrace *T 00023C64 3 TE 00 89 01 01
1484.06 ISDNTrace BRI-3 TE: sapi=0 cr=0 tei=68 RR nr=0 pf=1
1484.07 ISDNTrace ------
1484.07 ISDNTrace *T 00023C65 3 TE 02 89 01 01
1484.07 ISDNTrace BRI-3 TE: sapi=0 cr=1 tei=68 RR nr=0 pf=1
1484.07 ISDNTrace ------
1484.07 ISDNTrace *T 00023C65 3 NT 00 89 01 01
1484.07 ISDNTrace BRI-3 NT: sapi=0 cr=0 tei=68 RR nr=0 pf=1
1484.36 ISDNTrace ------
1484.36 ISDNTrace *T 00023C82 1 TE 00 89 01 09
1484.36 ISDNTrace BRI-1 TE: sapi=0 cr=0 tei=68 RR nr=4 pf=1
1484.36 ISDNTrace ------
1484.36 ISDNTrace *T 00023C82 1 NT 02 89 01 05
1484.36 ISDNTrace BRI-1 NT: sapi=0 cr=1 tei=68 RR nr=2 pf=1
1484.37 ISDNTrace ------
1484.37 ISDNTrace *T 00023C83 1 TE 02 89 01 09
1484.37 ISDNTrace BRI-1 TE: sapi=0 cr=1 tei=68 RR nr=4 pf=1
1484.37 ISDNTrace ------
1484.37 ISDNTrace *T 00023C83 1 NT 00 89 01 05
1484.37 ISDNTrace BRI-1 NT: sapi=0 cr=0 tei=68 RR nr=2 pf=1
1493.26 ISDNTrace ------
1493.26 ISDNTrace *T 00023FFC 2 NT 02 89 01 07
1493.26 ISDNTrace BRI-2 NT: sapi=0 cr=1 tei=68 RR nr=3 pf=1
1493.26 ISDNTrace ------
1493.26 ISDNTrace *T 00023FFC 2 TE 02 89 01 07
1493.27 ISDNTrace BRI-2 TE: sapi=0 cr=1 tei=68 RR nr=3 pf=1
1493.73 ISDNTrace ------
1493.73 ISDNTrace *T 0002402B 2 NT 02 FF 03 08 01 01 05 A1 04 03 80 90 A3 18 01 8A 6C 02 00 83 70 05 80 37 32 34 37
1493.73 ISDNTrace BRI-2 NT: sapi=0 cr=1 tei=127 UI pf=0
1493.73 ISDNTrace pd=8 (Q.931) cref=1 (f=0)
1493.73 ISDNTrace SETUP
1493.73 ISDNTrace Sending complete
1493.73 ISDNTrace Bearer cap: 80 90 a3
1493.73 ISDNTrace ITU-T, Speech, 64k circuit
1493.74 ISDNTrace G.711 A-law
1493.74 ISDNTrace Channel id: 8a
1493.74 ISDNTrace Exclusive, not D-ch., B2 channel
1493.74 ISDNTrace Clin numbr: 00 83
1493.74 ISDNTrace Number type : Unknown
1493.74 ISDNTrace Number plan : Unknown
1493.74 ISDNTrace Present. ind. : Presentation allowed
1493.74 ISDNTrace Screening ind : Network provided
1493.74 ISDNTrace Cled numbr: 80 37 32 34 37
1493.74 ISDNTrace Number type : Unknown
1493.74 ISDNTrace Number plan : Unknown
1493.74 ISDNTrace Called number : 7247
1493.74 H320Call h320_call_handler::handleH320SACallInd - callId 1
1493.74 H320Call h320_call::outgoingAltertInd(p=1,s=1) [fe80::c267:afff:fe58:afdc];x-h320tlph=true
1493.75 SipCall I: ==== makeOutgoingCall appId=2, stackId=na
1493.78 SipCall I: sip_call_handler::handleSIPMRtpLocalCapsetInd(2/-1/-1, capsetentries: 3): Received local capset with payload types set
1493.79 H320Call h320_call_handler::handleH320SAParticipantIdReq(p=1, s=1) Remote requested Participant Id
1493.79 H320Call h320_call_handler::handleH320SAIncMediaAddr(p=1, s=1) Incoming media addresses: Type 0, audioId 0, h221Individ 0
1493.79 H320Call h320_call_handler::handleH320SAIncMediaAddr(p=1, s=1) Incoming media addresses: Type 1, audioId 65535, h221Individ 0
1493.79 H320Call h320_call_handler::handleH320SAIncMediaAddr(p=1, s=1) Incoming media addresses: Type 2, audioId 65535, h221Individ 0
1493.81 ISDNTrace ------
1493.81 ISDNTrace *T 00024033 2 TE 00 89 06 06 08 01 81 01
1493.81 ISDNTrace BRI-2 TE: sapi=0 cr=0 tei=68 I ns=3 nr=3 pf=0
1493.81 ISDNTrace pd=8 (Q.931) cref=1 (f=1)
1493.81 ISDNTrace ALERTING
1493.82 ISDNTrace ------
1493.82 ISDNTrace *T 00024034 2 NT 00 89 01 08
1493.82 ISDNTrace BRI-2 NT: sapi=0 cr=0 tei=68 RR nr=4 pf=0
1493.87 SipCall I: sip_call_handler::SIPM_Alert_Ind (2/0/-1)
1493.99 ISDNTrace ------
1494.00 ISDNTrace *T 00024045 4 NT 02 8B 01 01
1494.00 ISDNTrace BRI-4 NT: sapi=0 cr=1 tei=69 RR nr=0 pf=1
1494.00 ISDNTrace ------
1494.00 ISDNTrace *T 00024046 4 TE 02 8B 01 01
1494.00 ISDNTrace BRI-4 TE: sapi=0 cr=1 tei=69 RR nr=0 pf=1
1494.08 ISDNTrace ------
1494.08 ISDNTrace *T 0002404E 3 TE 00 89 01 01
1494.08 ISDNTrace BRI-3 TE: sapi=0 cr=0 tei=68 RR nr=0 pf=1
1494.08 ISDNTrace ------
1494.08 ISDNTrace *T 0002404E 3 NT 02 89 01 01
1494.08 ISDNTrace BRI-3 NT: sapi=0 cr=1 tei=68 RR nr=0 pf=1
1494.08 ISDNTrace ------
1494.08 ISDNTrace *T 0002404E 3 TE 02 89 01 01
1494.08 ISDNTrace BRI-3 TE: sapi=0 cr=1 tei=68 RR nr=0 pf=1
1494.09 ISDNTrace ------
1494.09 ISDNTrace *T 0002404F 3 NT 00 89 01 01
1494.09 ISDNTrace BRI-3 NT: sapi=0 cr=0 tei=68 RR nr=0 pf=1
1494.36 ISDNTrace ------
1494.36 ISDNTrace *T 0002406A 1 NT 02 89 01 05
1494.36 ISDNTrace BRI-1 NT: sapi=0 cr=1 tei=68 RR nr=2 pf=1
1494.36 ISDNTrace ------
1494.36 ISDNTrace *T 0002406A 1 TE 02 89 01 09
1494.36 ISDNTrace BRI-1 TE: sapi=0 cr=1 tei=68 RR nr=4 pf=1
1495.50 SipCall I: sip_call_handler::log_call_cnf(na/0/-1): Incoming callrate=0
1495.50 SipCall I: sip_call_handler::handleSIPMCallCnf(2/0/-1): Call confirmed (ACK received, remoteName: [fe80, remoteURI: sip:[fe80::c267:afff:fe58:afdc];x-h320tlph=true, received_302_301: 0)
1495.51 SipCall I: Setting remote abilities
1495.51 SipCall I: ==== affirmOutgoingCall appId=2, stackId=0, eventCookie=-1
1495.52 H320Call h320_call::acceptIncomingCall(p=1,s=1) local=h320:7247;x-h320tlph=true callrate=64000
1495.52 H320Call h320_call::acceptIncomingCall AppId set 1
1495.52 ISDNTrace ------
1495.52 ISDNTrace *T 000240DE 2 TE 00 89 08 06 08 01 81 07
1495.52 ISDNTrace BRI-2 TE: sapi=0 cr=0 tei=68 I ns=4 nr=3 pf=0
1495.52 ISDNTrace pd=8 (Q.931) cref=1 (f=1)
1495.53 ISDNTrace CONNECT
1495.54 ISDNTrace ------
1495.54 ISDNTrace *T 000240E0 2 NT 00 89 01 0A
1495.54 ISDNTrace BRI-2 NT: sapi=0 cr=0 tei=68 RR nr=5 pf=0
1495.55 ISDNTrace ------
1495.55 ISDNTrace *T 000240E1 2 NT 02 89 06 0A 08 01 01 0F 18 01 8A
1495.55 ISDNTrace BRI-2 NT: sapi=0 cr=1 tei=68 I ns=3 nr=5 pf=0
1495.55 ISDNTrace pd=8 (Q.931) cref=1 (f=0)
1495.55 ISDNTrace CONNECT ACKNOWLEDGE
1495.55 ISDNTrace Channel id: 8a
1495.55 ISDNTrace Exclusive, not D-ch., B2 channel
1495.55 H320Call h320_call_handler::handleH320SARemoteRateInd callid 1
1495.55 H320Call h320_call_handler::handleH320SALocalCapsetReq callid 1
1495.56 H320Call h320_call_handler::handleH320SARemoteCapsetInd callid 1
1495.56 H320Call h320_call_handler::handleH320SAOutModeEncrReport callid 1
1495.56 H320Call h320_call_handler::handleH320SACallResAck - stackId 1 channelMap 0x2
1495.57 H320Call h320_call::signalLocalReceiveCapsetChange(p=1,s=1)
1495.57 RTP I: validateNewSSRC(sid=0) registering new ssrc (ea6c14c4)
1495.57 SipCall I: ==== makeOutgoingUpdate appId=2, stackId=0, eventCookie=-1, isEmptyCap=0, holdState=0
1495.58 SipCall I: sip_call_handler::handleSIPMRtpLocalCapsetInd(2/0/-1, capsetentries: 3): Received local capset with payload types set
1495.58 H320Call h320_call_handler::handleH320SAOutModeEncrReport callid 1
1495.59 ISDNTrace ------
1495.59 ISDNTrace *T 000240E5 2 TE 02 89 01 08
1495.59 ISDNTrace BRI-2 TE: sapi=0 cr=1 tei=68 RR nr=4 pf=0
1495.61 H320Call h320_call_handler::handleH320SAOutModeEncrReport callid 1
1495.61 SipCall I: ==== signalOutgoingModeChange appId=2, stackId=0, eventCookie=-1, isEmptyCap=0, holdState=0
1495.73 SipCall I: sip_call_handler::handleSIPMUpdateCnf (2/0/-1)
1495.73 SipCall I: Setting remote abilities
1501.25 ISDNTrace ------
1501.25 ISDNTrace *T 0002431B 2 NT 02 89 08 0A 08 01 01 45 08 02 82 90 1C 16 91 A1 13 02 02 91 83 02 01 22 30 0A A1 05 30 03 02 01 00 82 01 01
1501.25 ISDNTrace BRI-2 NT: sapi=0 cr=1 tei=68 I ns=4 nr=5 pf=0
1501.25 ISDNTrace pd=8 (Q.931) cref=1 (f=0)
1501.25 ISDNTrace DISCONNECT
1501.25 ISDNTrace Cause: 82 90
1501.25 ISDNTrace ITU-T Q.931, Local public network
1501.25 ISDNTrace Normal clearing (16)
1501.25 ISDNTrace Facility: 91 a1 13 02 02 91 83 02 01 22 30 0a a1 05 30 03 02 01 00 82 01 01
1501.26 H320Call h320_call_handler::handleH320SADiscInd(p=1, s=1) Received disconnect indication
1501.26 SipCall I: ==== outgoingDisconnect appId=2, stackId=0, eventCookie=-1, (sipCause.dc=8, sipCause.status=0)
1501.26 H320Call h320_call::affirmIncomingDisconnect(p=1,s=1)
1501.27 SipCall I: sip_call_handler::handleSIPMDiscCnf(2/0/-1): Disconnect confirm
1501.27 ISDNTrace ------
1501.27 ISDNTrace *T 0002431D 2 TE 02 89 01 0A
1501.27 ISDNTrace BRI-2 TE: sapi=0 cr=1 tei=68 RR nr=5 pf=0
1501.28 ISDNTrace ------
1501.28 ISDNTrace *T 0002431E 2 TE 00 89 0A 0A 08 01 81 4D
1501.28 ISDNTrace BRI-2 TE: sapi=0 cr=0 tei=68 I ns=5 nr=5 pf=0
1501.28 ISDNTrace pd=8 (Q.931) cref=1 (f=1)
1501.28 ISDNTrace RELEASE
1501.29 ISDNTrace ------
1501.29 ISDNTrace *T 0002431F 2 NT 00 89 01 0C
1501.29 ISDNTrace BRI-2 NT: sapi=0 cr=0 tei=68 RR nr=6 pf=0
1501.31 ISDNTrace ------
1501.31 ISDNTrace *T 00024321 2 NT 02 89 0A 0C 08 01 01 5A
1501.31 ISDNTrace BRI-2 NT: sapi=0 cr=1 tei=68 I ns=5 nr=6 pf=0
1501.31 ISDNTrace pd=8 (Q.931) cref=1 (f=0)
1501.31 ISDNTrace RELEASE COMPLETE
1501.31 ISDNTrace ------
1501.31 ISDNTrace *T 00024321 2 TE 02 89 01 0C
1501.31 ISDNTrace BRI-2 TE: sapi=0 cr=1 tei=68 RR nr=6 pf=0
1503.99 ISDNTrace ------
1503.99 ISDNTrace *T 0002442D 4 NT 02 8B 01 01
1504.00 ISDNTrace BRI-4 NT: sapi=0 cr=1 tei=69 RR nr=0 pf=1
1504.00 ISDNTrace ------
1504.00 ISDNTrace *T 0002442E 4 TE 02 8B 01 01
1504.00 ISDNTrace BRI-4 TE: sapi=0 cr=1 tei=69 RR nr=0 pf=1
1504.00 ISDNTrace ------
1504.00 ISDNTrace *T 0002442E 4 TE 00 8B 01 01
1504.00 ISDNTrace BRI-4 TE: sapi=0 cr=0 tei=69 RR nr=0 pf=1
1504.01 ISDNTrace ------
1504.01 ISDNTrace *T 0002442F 4 NT 00 8B 01 01
1504.01 ISDNTrace BRI-4 NT: sapi=0 cr=0 tei=69 RR nr=0 pf=1
1504.08 ISDNTrace ------
1504.08 ISDNTrace *T 00024436 3 NT 02 89 01 01
1504.08 ISDNTrace BRI-3 NT: sapi=0 cr=1 tei=68 RR nr=0 pf=1
1504.08 ISDNTrace ------
1504.08 ISDNTrace *T 00024436 3 TE 02 89 01 01
1504.08 ISDNTrace BRI-3 TE: sapi=0 cr=1 tei=68 RR nr=0 pf=1
1504.36 ISDNTrace ------
1504.36 ISDNTrace *T 00024452 1 NT 02 89 01 05
1504.36 ISDNTrace BRI-1 NT: sapi=0 cr=1 tei=68 RR nr=2 pf=1
1504.36 ISDNTrace ------
1504.36 ISDNTrace *T 00024452 1 TE 02 89 01 09
1504.36 ISDNTrace BRI-1 TE: sapi=0 cr=1 tei=68 RR nr=4 pf=1
1511.31 ISDNTrace ------
1511.31 ISDNTrace *T 00024709 2 NT 02 89 01 0D
1511.31 ISDNTrace BRI-2 NT: sapi=0 cr=1 tei=68 RR nr=6 pf=1
1511.31 ISDNTrace ------
1511.31 ISDNTrace *T 00024709 2 TE 00 89 01 0D
1511.31 ISDNTrace BRI-2 TE: sapi=0 cr=0 tei=68 RR nr=6 pf=1
1511.32 ISDNTrace ------
1511.32 ISDNTrace *T 0002470A 2 TE 02 89 01 0D
1511.32 ISDNTrace BRI-2 TE: sapi=0 cr=1 tei=68 RR nr=6 pf=1
1511.32 ISDNTrace ------
1511.32 ISDNTrace *T 0002470A 2 NT 00 89 01 0D
1511.32 ISDNTrace BRI-2 NT: sapi=0 cr=0 tei=68 RR nr=6 pf=1
1514.01 ISDNTrace ------
1514.01 ISDNTrace *T 00024817 4 NT 02 8B 01 01
1514.01 ISDNTrace BRI-4 NT: sapi=0 cr=1 tei=69 RR nr=0 pf=1
1514.01 ISDNTrace ------
1514.01 ISDNTrace *T 00024817 4 TE 02 8B 01 01
1514.01 ISDNTrace BRI-4 TE: sapi=0 cr=1 tei=69 RR nr=0 pf=1
1514.08 ISDNTrace ------
1514.08 ISDNTrace *T 0002481E 3 NT 02 89 01 01
1514.08 ISDNTrace BRI-3 NT: sapi=0 cr=1 tei=68 RR nr=0 pf=1
1514.08 ISDNTrace ------
1514.08 ISDNTrace *T 0002481E 3 TE 02 89 01 01
1514.08 ISDNTrace BRI-3 TE: sapi=0 cr=1 tei=68 RR nr=0 pf=1
1514.36 ISDNTrace ------
1514.36 ISDNTrace *T 0002483A 1 NT 02 89 01 05
1514.36 ISDNTrace BRI-1 NT: sapi=0 cr=1 tei=68 RR nr=2 pf=1
1514.36 ISDNTrace ------
1514.36 ISDNTrace *T 0002483A 1 TE 02 89 01 09
1514.36 ISDNTrace BRI-1 TE: sapi=0 cr=1 tei=68 RR nr=4 pf=1
1521.33 ISDNTrace ------
1521.33 ISDNTrace *T 00024AF3 2 TE 00 89 01 0D
1521.33 ISDNTrace BRI-2 TE: sapi=0 cr=0 tei=68 RR nr=6 pf=1
1521.33 ISDNTrace ------
1521.33 ISDNTrace *T 00024AF3 2 NT 02 89 01 0D
1521.33 ISDNTrace BRI-2 NT: sapi=0 cr=1 tei=68 RR nr=6 pf=1
1521.33 ISDNTrace ------
1521.33 ISDNTrace *T 00024AF3 2 TE 02 89 01 0D
1521.33 ISDNTrace BRI-2 TE: sapi=0 cr=1 tei=68 RR nr=6 pf=1
1521.34 ISDNTrace ------
1521.34 ISDNTrace *T 00024AF4 2 NT 00 89 01 0D
1521.34 ISDNTrace BRI-2 NT: sapi=0 cr=0 tei=68 RR nr=6 pf=1
1524.01 ISDNTrace ------
1524.01 ISDNTrace *T 00024BFF 4 NT 02 8B 01 01
1524.01 ISDNTrace BRI-4 NT: sapi=0 cr=1 tei=69 RR nr=0 pf=1
1524.01 ISDNTrace ------
1524.01 ISDNTrace *T 00024BFF 4 TE 02 8B 01 01
1524.01 ISDNTrace BRI-4 TE: sapi=0 cr=1 tei=69 RR nr=0 pf=1
1524.08 ISDNTrace ------
1524.08 ISDNTrace *T 00024C06 3 NT 02 89 01 01
1524.08 ISDNTrace BRI-3 NT: sapi=0 cr=1 tei=68 RR nr=0 pf=1
1524.08 ISDNTrace ------
1524.08 ISDNTrace *T 00024C06 3 TE 02 89 01 01
1524.08 ISDNTrace BRI-3 TE: sapi=0 cr=1 tei=68 RR nr=0 pf=1
1524.36 ISDNTrace ------
1524.36 ISDNTrace *T 00024C22 1 NT 02 89 01 05
1524.36 ISDNTrace BRI-1 NT: sapi=0 cr=1 tei=68 RR nr=2 pf=1
1524.36 ISDNTrace ------
1524.36 ISDNTrace *T 00024C22 1 TE 02 89 01 09
1524.36 ISDNTrace BRI-1 TE: sapi=0 cr=1 tei=68 RR nr=4 pf=1
1531.33 ISDNTrace ------
1531.33 ISDNTrace *T 00024EDB 2 NT 02 89 01 0D
1531.33 ISDNTrace BRI-2 NT: sapi=0 cr=1 tei=68 RR nr=6 pf=1
1531.33 ISDNTrace ------
1531.33 ISDNTrace *T 00024EDB 2 TE 02 89 01 0D
1531.33 ISDNTrace BRI-2 TE: sapi=0 cr=1 tei=68 RR nr=6 pf=1
1531.49 SipStack I: SipUa(ind=65535) SIPUA_handleRecvRequest 3
1531.52 SipCall I: sip_call_handler::log_call_ind(na/0/-1): Incoming callrate=384000 to sip:[fe80::eaed:f3ff:feb5:d406];x-h320number=63254856 from sip:UriWeRegisterToSipFwdWith
1531.52 SipCall I: sip_call::outgoingAlertIndication(): Sending alert indication
1531.53 H320Call h320_call::makeOutgoingCall(p=2, s=1)
1531.53 H320Call source=h320:65937246
1531.53 H320Call destination=h320:63254856
1531.53 H320Call callrate=384000
1531.54 H320Call h320_call::makeOutgoingCall stackId 1 calltype: Video, restricted: false
1531.54 H320Call h320_call_handler::handleH320SAParticipantIdReq(p=2, s=1) Remote requested Participant Id
1531.55 H320Call h320_call_handler::handleH320SAIncMediaAddr(p=2, s=1) Incoming media addresses: Type 0, audioId 0, h221Individ 0
1531.55 H320Call h320_call_handler::handleH320SAIncMediaAddr(p=2, s=1) Incoming media addresses: Type 1, audioId 65535, h221Individ 0
1531.56 H320Call h320_call_handler::handleH320SAIncMediaAddr(p=2, s=1) Incoming media addresses: Type 2, audioId 65535, h221Individ 0
1531.56 H221 H221I-0 resource
1531.57 H221 H221O-0 resource
1531.57 H221 H221I-0 resource
1531.57 H221 H221O-0 resource
1531.57 ISDNTrace ------
1531.57 ISDNTrace *T 00024EF3 1 TE 00 89 04 08 08 01 02 05 04 02 88 90 6C 09 80 36 35 39 33 37 32 34 36 70 09 80 36 33 32 35 34 38 35 36
1531.57 ISDNTrace BRI-1 TE: sapi=0 cr=0 tei=68 I ns=2 nr=4 pf=0
1531.57 ISDNTrace pd=8 (Q.931) cref=2 (f=0)
1531.57 ISDNTrace SETUP
1531.57 ISDNTrace Bearer cap: 88 90
1531.58 ISDNTrace ITU-T, Unrestricted digital information, 64k circuit
1531.58 ISDNTrace Clin numbr: 80 36 35 39 33 37 32 34 36
1531.58 ISDNTrace Number type : Unknown
1531.58 ISDNTrace Number plan : Unknown
1531.58 ISDNTrace Calling number: 65937246
1531.58 ISDNTrace Cled numbr: 80 36 33 32 35 34 38 35 36
1531.58 ISDNTrace Number type : Unknown
1531.58 ISDNTrace Number plan : Unknown
1531.58 ISDNTrace Called number : 63254856
1531.60 ISDNTrace ------
1531.60 ISDNTrace *T 00024EF6 1 NT 00 89 01 06
1531.60 ISDNTrace BRI-1 NT: sapi=0 cr=0 tei=68 RR nr=3 pf=0
1531.63 ISDNTrace ------
1531.63 ISDNTrace *T 00024EF9 1 NT 02 89 08 06 08 01 82 0D 18 01 8A
1531.63 ISDNTrace BRI-1 NT: sapi=0 cr=1 tei=68 I ns=4 nr=3 pf=0
1531.63 ISDNTrace pd=8 (Q.931) cref=2 (f=1)
1531.63 ISDNTrace SETUP ACKNOWLEDGE
1531.63 ISDNTrace Channel id: 8a
1531.63 ISDNTrace Exclusive, not D-ch., B2 channel
1531.64 ISDNTrace ------
1531.64 ISDNTrace *T 00024EFA 1 TE 02 89 01 0A
1531.64 ISDNTrace BRI-1 TE: sapi=0 cr=1 tei=68 RR nr=5 pf=0
1531.65 ISDNTrace ------
1531.65 ISDNTrace *T 00024EFB 1 NT 02 89 0A 06 08 01 82 02
1531.65 ISDNTrace BRI-1 NT: sapi=0 cr=1 tei=68 I ns=5 nr=3 pf=0
1531.65 ISDNTrace pd=8 (Q.931) cref=2 (f=1)
1531.65 ISDNTrace CALL PROCEEDING
1531.65 ISDNTrace ------
1531.65 ISDNTrace *T 00024EFB 1 TE 02 89 01 0C
1531.65 ISDNTrace BRI-1 TE: sapi=0 cr=1 tei=68 RR nr=6 pf=0
1533.65 ISDNTrace ------
1533.65 ISDNTrace *T 00024FC3 1 NT 02 89 0C 06 08 01 82 45 08 02 81 D8 1C 16 91 A1 13 02 02 91 84 02 01 22 30 0A A1 05 30 03 02 01 00 82 01 01
1533.65 ISDNTrace BRI-1 NT: sapi=0 cr=1 tei=68 I ns=6 nr=3 pf=0
1533.65 ISDNTrace pd=8 (Q.931) cref=2 (f=1)
1533.65 ISDNTrace DISCONNECT
1533.65 ISDNTrace Cause: 81 d8
1533.65 ISDNTrace ITU-T Q.931, Local private network
1533.65 ISDNTrace Incompatible destination (88)
1533.66 ISDNTrace Facility: 91 a1 13 02 02 91 84 02 01 22 30 0a a1 05 30 03 02 01 00 82 01 01
1533.66 H320Call h320_call_handler::handleH320SADiscInd(p=2, s=1) Received disconnect indication
1533.66 SipCall I: ==== rejectIncomingCall appId=na, stackId=0, eventCookie=-1, (sipCause.dc=-1, sipCause.status=0)
1533.66 H320Call h320_call::affirmIncomingDisconnect(p=2,s=1)
1533.67 ISDNTrace ------
1533.67 ISDNTrace *T 00024FC5 1 TE 02 89 01 0E
1533.67 ISDNTrace BRI-1 TE: sapi=0 cr=1 tei=68 RR nr=7 pf=0
1533.68 ISDNTrace ------
1533.68 ISDNTrace *T 00024FC6 1 TE 00 89 06 0E 08 01 02 4D
1533.68 ISDNTrace BRI-1 TE: sapi=0 cr=0 tei=68 I ns=3 nr=7 pf=0
1533.68 ISDNTrace pd=8 (Q.931) cref=2 (f=0)
1533.68 ISDNTrace RELEASE
1533.69 ISDNTrace ------
1533.69 ISDNTrace *T 00024FC7 1 NT 00 89 01 08
1533.69 ISDNTrace BRI-1 NT: sapi=0 cr=0 tei=68 RR nr=4 pf=0
1533.71 ISDNTrace ------
1533.71 ISDNTrace *T 00024FC9 1 NT 02 89 0E 08 08 01 82 5A
1533.71 ISDNTrace BRI-1 NT: sapi=0 cr=1 tei=68 I ns=7 nr=4 pf=0
1533.71 ISDNTrace pd=8 (Q.931) cref=2 (f=1)
1533.71 ISDNTrace RELEASE COMPLETE
1533.71 ISDNTrace ------
1533.71 ISDNTrace *T 00024FC9 1 TE 02 89 01 10
1533.71 ISDNTrace BRI-1 TE: sapi=0 cr=1 tei=68 RR nr=8 pf=0
1534.01 ISDNTrace ------
1534.01 ISDNTrace *T 00024FE7 4 NT 02 8B 01 01
1534.01 ISDNTrace BRI-4 NT: sapi=0 cr=1 tei=69 RR nr=0 pf=1
1534.01 ISDNTrace ------
1534.01 ISDNTrace *T 00024FE7 4 TE 02 8B 01 01
1534.01 ISDNTrace BRI-4 TE: sapi=0 cr=1 tei=69 RR nr=0 pf=1
1534.08 ISDNTrace ------
1534.08 ISDNTrace *T 00024FEE 3 NT 02 89 01 01
1534.08 ISDNTrace BRI-3 NT: sapi=0 cr=1 tei=68 RR nr=0 pf=1
1534.08 ISDNTrace ------
1534.08 ISDNTrace *T 00024FEE 3 TE 02 89 01 01
1534.08 ISDNTrace BRI-3 TE: sapi=0 cr=1 tei=68 RR nr=0 pf=1
1534.67 H221 H221I-0 resource
1534.67 H221 H221O-0 resource
1534.67 H221 H221I-0 resource
1534.67 H221 H221O-0 resource
1541.33 ISDNTrace ------
1541.33 ISDNTrace *T 000252C3 2 NT 02 89 01 0D
1541.33 ISDNTrace BRI-2 NT: sapi=0 cr=1 tei=68 RR nr=6 pf=1
1541.33 ISDNTrace ------
1541.33 ISDNTrace *T 000252C3 2 TE 02 89 01 0D
1541.33 ISDNTrace BRI-2 TE: sapi=0 cr=1 tei=68 RR nr=6 pf=1
1543.71 ISDNTrace ------
1543.71 ISDNTrace *T 000253B1 1 NT 02 89 01 09
1543.71 ISDNTrace BRI-1 NT: sapi=0 cr=1 tei=68 RR nr=4 pf=1
1543.71 ISDNTrace ------
1543.71 ISDNTrace *T 000253B1 1 TE 00 89 01 11
1543.71 ISDNTrace BRI-1 TE: sapi=0 cr=0 tei=68 RR nr=8 pf=1
1543.71 ISDNTrace ------
1543.72 ISDNTrace *T 000253B2 1 TE 02 89 01 11
1543.72 ISDNTrace BRI-1 TE: sapi=0 cr=1 tei=68 RR nr=8 pf=1
1543.72 ISDNTrace ------
1543.72 ISDNTrace *T 000253B2 1 NT 00 89 01 09
1543.72 ISDNTrace BRI-1 NT: sapi=0 cr=0 tei=68 RR nr=4 pf=1
1544.01 ISDNTrace ------
1544.01 ISDNTrace *T 000253CF 4 NT 02 8B 01 01
1544.01 ISDNTrace BRI-4 NT: sapi=0 cr=1 tei=69 RR nr=0 pf=1
1544.01 ISDNTrace ------
1544.01 ISDNTrace *T 000253CF 4 TE 02 8B 01 01
1544.01 ISDNTrace BRI-4 TE: sapi=0 cr=1 tei=69 RR nr=0 pf=1
1544.08 ISDNTrace ------
1544.08 ISDNTrace *T 000253D6 3 NT 02 89 01 01
1544.08 ISDNTrace BRI-3 NT: sapi=0 cr=1 tei=68 RR nr=0 pf=1
1544.08 ISDNTrace ------
1544.08 ISDNTrace *T 000253D6 3 TE 02 89 01 01
1544.08 ISDNTrace BRI-3 TE: sapi=0 cr=1 tei=68 RR nr=0 pf=1
log output off
OK
systemtools calltrace off
Log context 'BONDING' set to debug level 0
Log context 'H221' set to debug level 0
Log context 'H242' set to debug level 0
Log context 'H320Call' set to debug level 0
Log context 'H320Crypto' set to debug level 0
Log context 'ISDNTrace' set to debug level 0
OK
log ctx sippacket debug 0
OK
I am using the ISDN numbers 65937246 up to 49. In the log file, I dialled the 65937247 and can receive the call. But when I dial out 63254856 (polycom's test ISDN number), the call has been disconnected. I am using the 4 BRI interface and put the BRI numbers.
Hopefully you can help me.
Albert
12-13-2013 01:36 AM
Hi John,
To add more details, I have already raised a ticket on TAC and they have connected to my laptop and check all the config of SX20 and ISDN link. They also told me to get the ISDN line checked. The ISDN service provider managed to get here and checked the lines and told me that the ISDN lines are working properly. We did a test on polycom VC and dialled the polycom test ISDN line, it was successful that we can see the other side. So I think it is not an ISDN issue.
Thank you for your help.
Albert
12-16-2013 01:50 AM
Hi Albert,
Ok I think I see a couple of problems.
Problem 1: Incoming calls are setup as a speech circuit not data so that would limit the calls to 64kbps speech. You need to talk to whoever provides the lines to look at this but for video calls you need data circuits not speech.
On the 1st call which is incoming (initiated by NT which is Network PBX side).
1493.73 ISDNTrace BRI-2 NT: sapi=0 cr=1 tei=127 UI pf=0
1493.73 ISDNTrace pd=8 (Q.931) cref=1 (f=0)
1493.73 ISDNTrace SETUP
1493.73 ISDNTrace Sending complete
1493.73 ISDNTrace Bearer cap: 80 90 a3
1493.73 ISDNTrace ITU-T, Speech, 64k circuit
1493.74 ISDNTrace G.711 A-law
1493.74 ISDNTrace Channel id: 8a
When you place an outgoing call (TE - our side initiates so this is outgoing) you get a digitial line which is correct.
1531.57 ISDNTrace BRI-1 TE: sapi=0 cr=0 tei=68 I ns=2 nr=4 pf=0
1531.57 ISDNTrace pd=8 (Q.931) cref=2 (f=0)
1531.57 ISDNTrace SETUP
1531.57 ISDNTrace Bearer cap: 88 90
1531.58 ISDNTrace ITU-T, Unrestricted digital information, 64k circuit
Problem 2:
Outgoing calls fail because the the network responds with:
1533.65 ISDNTrace BRI-1 NT: sapi=0 cr=1 tei=68 I ns=6 nr=3 pf=0
1533.65 ISDNTrace pd=8 (Q.931) cref=2 (f=1)
1533.65 ISDNTrace DISCONNECT
1533.65 ISDNTrace Cause: 81 d8
1533.65 ISDNTrace ITU-T Q.931, Local private network
1533.65 ISDNTrace Incompatible destination (88)
1533.66 ISDNTrace Facility: 91 a1 13 02 02 91 84 02 01 22 30 0a a1 05 30 03 02
So it seems the PBX does not like the numbers that are dialled. Again contact the line provider and check with them, but as this the network side dropping the call there is nothing we can do from our side.
The explanation I found for this error is "This cause indicates an attempt to connect to non-ISDN equipment. For example, an analog line. This cause indicates that the equipment receives a request to establish a call that has a low layer compatibility, high layer compatibility, or other compatibility attributes (for example, data rate) that the equipment cannot accommodate. This code often appears when the calling device dials the wrong number, and reaches a non-ISDN device. Therefore, ensure that you dial the correct number. This cause can also occur when a a data call is made to a voice number, or a voice call is made to a number that only supports data. If the number is correct, check whether the telco has configured their switch incorrectly."
Hope this helps.
Regards
John
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