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Cisco TMS - Auto Diagnostics

Simon Coventry
Level 1
Level 1

I have been led to believe that if a conference is scheduled several hours in advance that TMS will run diagnostics for system tickets that can affect call setup. Does anyone know when/how frequently these diagnostics will be run. for example is it 5, 10, 15 minutes before the meeting starts?

2 Replies 2

Wayne DeNardi
VIP Alumni
VIP Alumni

TMS polls the endpoints on a regular basis, not just because a call is scheduled, but always.

The frequency of the polls are configurable within TMS and can be seen on the Administrative Tools > Configuration > Network settings page.  See the connection timeout settings in the "General Network Settings" section and the SNMP timers in the "TMS Services" section.

Wayne

Please remember to mark helpful responses and to set your question as answered if appropriate.

Just to clarify somewhat - what Wayne stated is 100% correct, but just to be clear: There are no pre-call diagnostics that will affect call setup. The polling Wayne mentions will not effect call setup at all, and TMS does not do any automatic diagnostics.