Hi , i have a Integration with Cisco HCS 10.5 , CMS and Lync 2013 on Premises , and Voice / video calls from External Lync clients (ie, connected via 4G or Internet outside the Customer network) for Cisco Internal clients and vice versa, they work r...
Forum Posts
Hello, I have 3 CMS as cluster and WebRTC working from outside through Exp-E But the client has 2 domain, so I configured; join.company.com (WebRTC from outside) join.comany.local (WebRTC from Inside) and this is the same CMS domain. The issue now...
I have an unusual issue with a Cisco SX10 unit. We purchased this unit, along with several others, as part of a small deployment. The units have since been re-deployed elsewhere and we are now trying to upgrade the firmware to our company-approved CE...
Please help if you ran into these issues and got a fix. Thank you very much Problem Solution Changing or extending an old/recurring meeting First, change the start date to today or a day sometime in the future. Then, change the end date to whe...
Hey guys,Now, I want to control sx20 Codec (Call, Pan / Tilte Camera, ...)Because the codec does not have an Rs-232 port so I have to use a USB port.But I can not connect RS-232 (Extron IPCP Pro 350) to Codec My configuration baudrate device is ...
I have Cisco SX20 which has come to end of support, and currently it has firmware version TC7.1.1.168aadf and I need to upgrade to version 8 or above. how do I get hold version 8 firmware as Cisco no longer support this device and how do I upgrade...
Resolved! Room Device WebEx Cloud Registration SKU
Hello, I'm trying to build a qoute for a customer which needs WebEx Meetings (the traditional WebEx) + Room Devices to register through it and be able to join meetings from the Video endpoints. I checked both WebEx Order Guide and Spark Order Gui...
Dear all Is it possible to have TMS Enabled Webex with CMS as in the past with TP Server ? Cisco Collaboration Meeting Rooms (CMR) Hybrid Configuration Guide (TMS 15.0 - WebEx Meeting Center WBS30)https://www.cisco.com/c/en/us/td/docs/telepresence/in...
Resolved! Requirements for Cisco Spark Endpoints
Hi, I would like to know the infrastructure requirements for the Cisco Spark range, including Spark Room Kits, Room 55 and also Room 70? I know there will be upgrades needed to TMS and CUCM, but are there any other infrastructure changes needed ...
Resolved! Remove recording icon
I have a client that want to take out the icon of recording on the webex meeting. I've been looking on the admin.webex.com but there is no way to do it. How can we do it? Do I have to contact the Customer success manager to see if they can customize...
need to either reset the password or perform a factory reset. I can access the web interface and PuttY in over a COM. Tried a few things people have written about with no success such as: Log in with the user "PWREC". This user is only available a sh...
Hi, Desktop Sharing fails when a call is initiated from a Cisco Endpoint to Lync, the call is established but then lync can not do desktop sharing unless the cisco desktop sharing was already established. In Lync client the following error appears: "...
Has anyone experienced CUCM Registered Video Endpoints switching auto answer off?According to the Software versions TC7.0 and Cisco Unified CM 9.1.2 guide TC7.1.4 - http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/codec-c-series/tc7/adm...
Hello, I have Spark room kit plus registered to CUCM 11.5 with demo license 60 day and can receive a call when I dial by jabber but I can't dial anyone from it and call log show network rejected Disconnect cause SSL reject and sometimes show D...
Resolved! ciscoMeetingServer 2.0.6 SRV records
is the SRV records for ISP is good for CiscoMeetingServer 2.0.6 A record for ISP DNS Querytype Name TTL Class Type ResponseA ...
