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Cisco TMS error "Unable to access Cisco TMS"

Gura24
Level 1
Level 1

Hi,

 

I have another issue with the TMS Server as well! On my webinterface i got the message "Unable to access Cisco TMS - Incorrect TMS database version detected"! Have anyone an idea??

 

 

1 Accepted Solution

Accepted Solutions

Shea Sivell
Cisco Employee
Cisco Employee

What version TMS?

Is this a new install or are you upgrading TMS and TMSPE?

 

This error is typically seen  with TMS upgrades/migrations when the database on the SQL is running a previous version.

To fix, uninstall TMS and then re-install it.  

During the re-install you will receive a prompt to upgrade the database.  This should correct the issue.

 

 

View solution in original post

2 Replies 2

Shea Sivell
Cisco Employee
Cisco Employee

What version TMS?

Is this a new install or are you upgrading TMS and TMSPE?

 

This error is typically seen  with TMS upgrades/migrations when the database on the SQL is running a previous version.

To fix, uninstall TMS and then re-install it.  

During the re-install you will receive a prompt to upgrade the database.  This should correct the issue.

 

 

Thanks I have reinstalled the SQL database and TMS , now it is working!