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Cisco Touch for CTS Systems

Henning Haendel
Cisco Employee
Cisco Employee

Hi,
Is it right, that I need at least CUCM Version 8.6 to use the touchpanels as remote control for the CTS Systems?


Sent from Cisco Technical Support Android App

1 Accepted Solution

Accepted Solutions

Marius Nedregaard
Cisco Employee
Cisco Employee

Hi.

I quote

"CTT 12 is not supported on any releases prior to 1.8.0. Systems that are running Cisco TelePresence System software releases 1.8.0 and above must use a COP file to upgrade and install their software."

http://www.cisco.com/en/US/docs/telepresence/peripherals/cisco_touch/installation/cisco_touch_installation_understanding_cop_files.html

If i point you to this link

http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_8/compatibility/cts_compatibility_master.html

And from the installation guide i see this:

The Touch device requires a minimum Unified CM version of 8.5.1.

So, you do not need CUCM 8.6 but you need at least 8.5.1

Thanks

//Marius

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2 Replies 2

Marius Nedregaard
Cisco Employee
Cisco Employee

Hi.

I quote

"CTT 12 is not supported on any releases prior to 1.8.0. Systems that are running Cisco TelePresence System software releases 1.8.0 and above must use a COP file to upgrade and install their software."

http://www.cisco.com/en/US/docs/telepresence/peripherals/cisco_touch/installation/cisco_touch_installation_understanding_cop_files.html

If i point you to this link

http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_8/compatibility/cts_compatibility_master.html

And from the installation guide i see this:

The Touch device requires a minimum Unified CM version of 8.5.1.

So, you do not need CUCM 8.6 but you need at least 8.5.1

Thanks

//Marius

Henning Haendel
Cisco Employee
Cisco Employee

Cool, thanks a lot!

Sent from Cisco Technical Support Android App