Cisco Unified CM User Options web page 404

[pmillerj]

I seem to be missing something very simple, but I have dived into the cisco pages and found nothing.  I want to enable the user web pages and have started to test it on one user and everytime in every browser I get 404.  When I open it in IE I at least get notified of a certificate, but then without any chance to enter credentials I get the 404 page.  The same user is able to access the directories on a phone with no trouble.  I know that I am missing something very simple, but what?

Thanks in advace for any assistance

[Rob Huffman]

Hi Peter,

There are some tips in this tech note

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080a0a426.shtml#http2

Cheers!

Rob

Please remember to tag your threads and help support "Teachers without Borders"

https://supportforums.cisco.com/community/netpro/idea-center/communityhelpingcommunity

[pmillerj]

Thanks Rob,
I reviewed the tech notes but the section dedicated to 404 errors did not help and none of their descriptions quite matched my error message:

HTTP Status 404 - /user

type: Status report

message: /user

description: The requested resource (/user) is not available.

I have added the user to the Standard CCM End Users group and I even rebooted the server in desperation.  Still same error.

Any other options?

[Rob Huffman]

Hi Peter,

By any chance do you have CUCM admin open at the same time you are testing this?

I have had similar problems when accessing ccmuser when I'm working on CUCM

admin tasks.

Just a thought

Cheers!

Rob

[pmillerj]

I closed all the windows that were even related to my CUCM page, no luck.  I then reset IE and simply typed / in the address bar and I get a completely white page and the address bar changed to http://:8443/. I then change the http to https and it ask me to accept the cert or walk away from the site.  I said continue and it then gives me this error screen:

HTTP Status 404 - /user

type: Status report

message: /user

description: The requested resource (/user) is not available.

Again thanks for the idea

[jay.johnson1]

Peter,

I see this question is still hanging out here.  Have come across an answer yet and just haven't had a moment to update this entry?  :-)

Thanks.

Jay