Cisco Unity: Obtain MAC Address from Users

[CLovett]

I am working in Cisco Unity Version 11.5.1.14900-11

I have worked with a counterpart to this product, CUCM, in the past, but this is my first experience with CUCA.

I am curious to know if there is a module within the standard CUCA 'directory' (looks more like a table of contents starting with the Users node) that will allow me to view the MAC address of the phone associated with a user extension.

I recall being able to find this information quite easily when using CUCM, previously, but for all of my looking I cannot find it in CUCA.

Is it there?

-Chris

[Scott Pedersen · Accepted solution]

CUCA assigns voicemail boxes by extension. You will want to use CUCM to gain information about the devices the extensions are assigned to.

[Jaime Valencia · Accepted solution]

CUC has no visibility of such information, in reality, it doesn't even care what kind of device you use to reach/use CUC as long as the CUCM/CUC integration is properly configured.

All the info you want, is in CUCM.