TelePresence and Video Infrastructure

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I have SX80 codec that stopped working recently. It does power on, LED light is slowly flashing, and no video on the monitor. When connected via Web interface it shows XAPI error and says it is running in the maintenance mode (see picture attached). ...

alexgarin by Level 1
  • 2494 Views
  • 7 replies
  • 0 Helpful votes

I am running ce 8.2.2 Final on the SX20. So initially I had this problem and after doing some research on the CSC I was able to figure out that I had to switch the input from auto detect to digital. After doing this my laptop was able to send content...

Cisco seems to be encouraging migration to the new Spark Room Kit instead of SX-20(N) for new purchases.  The SX-20 obviously still exists, and is on the most recent TP Product Matrix, but the Spark documentation tends to leave it out.  Is this just ...

Resolved! Cisco SX20

Cisco SX 20   IR remote is not working with Codec and camera ,  I have tried a lot of troubleshooting as follows 1. check that remote IR is working via mobile camera , remote IR is blinking 2. Checked that IR is ON in Camera as well as Codec , both s...

kharode by Level 1
  • 651 Views
  • 4 replies
  • 0 Helpful votes