Cisco Webex Room Kit Mini how unblock Touch Control Unit

[AngelVillasana5663]

We have a new Cisco Webex Room Kit Mini.

It is installed on our network but NOT registered to any cloud service/CUCM/VCS, just as standalone video conference endpoint.

We are able to establish calls to specific IP address but using web interface.

While we got a future registration to a new CUCM ( future project), we  need to validate:

How we can unlock TOUCH CONTROL UNIT in order to establish calls from this user friendly interface?

best Regards

[PJMack]

I'm guessing what you mean by "unlock" is the startup wizard? When you're in the web GUI, go to configuration and search on wizard, and from there you can turn it off. Once you do that it won't be asking you what service you're using, etc. 

[AngelVillasana5663]

Thanks for your fast comment, we have already set the following items.

Under SystemUnit config

RunStartupWizard:       FALSE

StartupWizardState:     AUTO.

 we restarted EP. And we are still unable to unlock Touch Control unity,

Please let me know if you are talking about different setup.

Best Regards

Enrique

[PJMack]

What is displayed on the Touch 10? Is there a message/error? 

[AngelVillasana5663]

Just the WELCOME PAGE with the following messagea:

a) "You need to register this device before you can start using webex teams or webex meetings" --> after that only options for external registration.

b) Connect the USB to your computer to use device as external camera.

c) Connect an HDMI cable to your computer to use the monitor as an external screen.

No more options....

Best regards

[JFerello]

You need to run the following API command via SSH:
xConfiguration UserInterface WebCamOnlyMode: Off

Or upgrade the codec from the web interface to the latest CE9.7 to fix this bug.

[AngelVillasana5663]

As I read it looks you are right, but although our version is: ce9.6.0.76c1685b70e

We got an error when we try to apply your recommended command

"xConfiguration UserInterface WebCamOnlyMode: Off"

we got this message:

Config status=Error

config reason" No match on address expression"

config XPath: xConfiguration UserInterface WebCamOnlyMode"

end

ERROR

I am reading 9.6 API reference guide....and the command does exist

But when I run the command "xConfiguration UserInterface" to see all related settings, we do not see the WebCamOnlyMode option.

[JFerello]

You will not find the command in any API guide, it is a hidden command.
Your only option is to upgrade the codec to CE9.7 to fix this.

[AngelVillasana5663]

I will try to get the firmware 9.7, but I saw the recommended command is available in GUI (see pag 147 on  this link:

https://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/ce96/room-kit-mini-administrator-guide-ce96.pdf)

So this could not be a license or subscription problem?

Best Regards

[CerdaMF23]

Hi!
Did you find any resolution for this? I have same problem on firmware 9.9! It is unsupported the standalone mode in Room Kit Mini?
Thanks.

[CerdaMF23]

I resolved the incident.
In 9.7 the ssh commands was OK. In 9.9 the comand is not available but you can configure the same via GUI.
xConfiguration UserInterface WebCamOnlyMode: Off
Thanks!