TelePresence and Video Infrastructure

Hi there, we have created a nice 'external services' macro that dials into Webex, bluejeans or Zoom depending on the users selection. One of the entries is for the user to select 'other' where they can enter and IP or URI... What we'd like, is that w...

Hallo all,I have issue, suddenly SX20 device only responding to remote control (TRC V) from specific angle to the device (around 30-45 degree) and limited range (less than 1 meter) when it connected to LAN, but if the codec didn’t connect to LAN, rem...

I refreshed a video endpoint this morning.  When the new codec was installed, I removed the C40 from TMS and added the new RK Pro.  When I removed, I chose 'delete' due to the number of meetings that were scheduled, and it seemed to have purged the c...

Dears,We will be upgrading our Telepresence Conductor from version 4.2 to version 4.3.6 and our Telepresence Server from 4.3 to 4.4.Could you please advise which server needs to be upgraded first and how to get a new Release Key for the Telepresence ...

TMS is not importing users' SIP Addresses from Active Directory. As a result, the call directory on our VC units cannot pull up any names, even though the users are visible in TMS. The only exception is one person who, for separate reasons, had the a...

Hi since yesterday I have faced error in the MCU and I cannot make external video calls and I cannot make a internal video call by MCU ( 10.51.1.253 ) and appears the below error in the MCU the VCS-C IP Address is : 10.51.1.250 MCU Version is ModelCi...

In the release notes it mentions certificate based LDAP authentication for CE9. Has anybody configured this? I can't find any other documentation on how to configure/make it happen. thanks  

Hi all, I'm installing CWMS (Cisco Webex Meeting Server) for a customer, but there is something strange going on. Let me explain the setup:newly installed ESXi host on UCS220M5 serverESXi host connected to vCenterCWMS 4.0 micro system (50 user setup)...

Anyone see a list of on devices can be neighbored to an expressway-C. I want a list of support and unsupported devices?Is it anything that would be problematic? Is the only requirement device supports sip trunking?

Can I connect cameras to the Cisco Webex Room Kit Pro input through a matrix switch? This is for switching cameras in a conference and using Pearl-2 Rackmount..

We are having issues with our MX200 G2 and MX300 G2 endpoints experiencing blurriness on the camera. We found the field notice to upgrade our software for the units to CE9.2.4 or further. My issue is that I look after 4 devices, whereas there are mor...

Hi , Is it possible that i can make a call from Cisco Spark room to Polycom Group Series room?Is it possible that i can register a Polycom Group Series or Trio devices to Cisco Spark ? Thanks in Advance.Sreejith.