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CMS 2.3 get every second following message in log "guest account manager (get), RFC822 parse failed"

marcel.pludra
Level 1
Level 1

Hello everybody,

 

i have updated my CMS to Version 2.3 and now there is following message in event log:

    guest account manager (get), RFC822 parse failed

 

It occurs every second as you can see in the picture. It's really anoying..cms_log_message.JPG

 

Does anyone has an idea why this message occur ?

 

Thanks for helping me :)

1 Accepted Solution

Accepted Solutions

fedor.solovev
Spotlight
Spotlight

Guys, I have found out:
this error is caused by missconfiguration. Based on instructions provided here

https://www.cisco.com/c/dam/en/us/td/docs/conferencing/ciscoMeetingServer/Deployment_Guide/Version-2-3/Certificate-Guidelines-Single-Combined-Server-Deployment-2-3.pdf
in the section 4.6.1 Establishing Trust between the Call Bridge and the Web Bridge
add the callbridge certificate at the trust for webbridge and restart both services.

View solution in original post

3 Replies 3

lollike
Level 1
Level 1

I get exactly the same error each second too.

fedor.solovev
Spotlight
Spotlight

Hello, guys.
Have you managed to find out the reason of this message ?

fedor.solovev
Spotlight
Spotlight

Guys, I have found out:
this error is caused by missconfiguration. Based on instructions provided here

https://www.cisco.com/c/dam/en/us/td/docs/conferencing/ciscoMeetingServer/Deployment_Guide/Version-2-3/Certificate-Guidelines-Single-Combined-Server-Deployment-2-3.pdf
in the section 4.6.1 Establishing Trust between the Call Bridge and the Web Bridge
add the callbridge certificate at the trust for webbridge and restart both services.