03-15-2018 12:47 AM - edited 03-18-2019 01:58 PM
Dear All,
does anyone tested the normal Remote Control with a 9.2.x release on an SX20?
On our systems the Remote Control does not work with 9.2.3 or 9.2.1 - I then put back again the 9.1.4 release and the remote control worked again.
Thank you.
Best regards,
Luise
Solved! Go to Solution.
03-21-2018 06:28 AM
Dear All,
we found out that there was the IR setting wrong configured for camera - so issue is fixed.
BR,
Luise
03-26-2018 03:52 AM
The setting can be found under: Setup > Cameras > IrSensor (On/Off). Must be set to On if the remote control will be used.
03-21-2018 06:28 AM
Dear All,
we found out that there was the IR setting wrong configured for camera - so issue is fixed.
BR,
Luise
03-23-2018 11:48 AM
03-26-2018 03:52 AM
The setting can be found under: Setup > Cameras > IrSensor (On/Off). Must be set to On if the remote control will be used.
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