Solved: CMS Call to CUCM Fail

Muhammad Harianto · ‎08-01-2018

Hi,

I'm facing an issue right now, when I try to make a call from CMS to CUCM it fail with this error

INFO : call 363: ending; local SIP teardown with reason 7 (transaction timeout - no provisional responses sending INVITE) - not connected after 0:32

I try to search what is the meaning of "reason 7" still no luck.

But when I make a call from CUCM (Jabber as my endpoint), call connected to space in CMS.

Anyone has any idea what could be wrong?

Thank You in advance

Jaime Valencia · ‎08-01-2018

Try configuring your outbound rule on CMS to unencrypted (assuming you're not using an encrypted deployment)

HTH

java

if this helps, please rate

Jaime Valencia · ‎08-01-2018

Try configuring your outbound rule on CMS to unencrypted (assuming you're not using an encrypted deployment)

HTH

java

if this helps, please rate

Muhammad Harianto · ‎08-02-2018

Hi Jaime,

My outbound rule changed to unencrypted and it works, previous configuration is auto.

Thank you for your help