11-26-2019 04:30 AM
RUNNING CMS 2.6.1
From my PC on Chrome I can select Join Meeting
I enter the conference ID (No passcode)
Enter my name and select Join Meeting
Get "Username or password you entered is incorrect "
Any Idea whats causing that ??
Thank you.
11-26-2019 05:30 AM
Hello
Best to troubelshoot is to start "syslog follow" on the CLI on CMS, then login and you will see whre is the problem.
many time is a XMPP problem / Certificate issue
Best Regards
Georg
11-26-2019 10:42 PM
I logged into CMS ... no "syslog follow" anywhere .
Logs = Event log or Detailed tracing ??? In detailed tracing, nothging about a syslog ??
?
11-26-2019 11:16 PM
Hi
if you login via SSH on the CMS than type on the console prompt cms>syslog follow
Best Regards
Georg
11-28-2019 09:23 PM
FYI found that remote users are unable to connect via chrome, Edge, or firefox.
What are the firewall ports to have open and protocols ? I been reading up and we are not using Turn or Stun.
Users can browse to the CMS but when they try join.swa.ds.com as an example, doen't work ???
Anyone inside local doesn't have an issue.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide