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CMS Mutiple Turn Servers Joining Meeting Failed

Anas Hafez
Beginner
Beginner

We have CMS Single Combined (Version 2.8) Expressway Cluster for Core & Edge of 2 Nodes  (Version 12.5.6) we did the multiple turn configuration from the below guide:

"Configure CMS WebRTC Proxy over Expressway"

https://www.cisco.com/c/en/us/support/docs/conferencing/meeting-server/210800-configure-cms-webrtc-proxy-over-expressw.html

and we get "joining meeting failed"

 

So is there any document describing how is the call flow going from CMS to which turn servers (we have 2 configured), we are suspecting asymmetric media routing since the call works when we remove the second turn server from CMS API configuration.

 

6 Replies 6

Anurag Srivastava1
Participant
Participant