TelePresence and Video Infrastructure

I've had a 2 users report that they have screen flickering on our MX700 and MX800 devices. Everybody else that uses the cisco endpoints hasn't had issue. This makes me think it is a CPU/PC related issue but I wanted to check with the community in cas...

We have Codian MSE 8420 in our company. Recently we buy Webex Room Kit Plus P60 for one point but when we made a multi-point call the point that we install the Webex Room Kit plus p60 doesn't transmit or receive pictures correctly and the camera Icon...

Ive plugged the telepresence table microphone 20 into 3 different PCs so far. None of them recognize the microphone. The mute button does not light up. Are these PC compatible or only specifically to be used as part of a room kit? 

Hi, I just brought the Room Kit and setup for my Aussie office. Today I tried to setup and test it with my SGP colleague. I saw the message of call connected without encrypted on the screen, and saw the PIP self view on the corner. But I can't see th...

During CMS Meetings, a message appears when a participant comes in or leaves. (use Roomkit video out)Can I remove or hide messages with CMS settings?  Thanks.Regard.

With the threat of the Corona Virus all over... What does everyone recommend to wipe the Touch 10 screens down with in their Video conferencing rooms to make sure they are germ free?Will a rung out Clorox or Lysol wipe work as long as its not super w...

Hi Guys Kindly , find Attachment , having this issue with expressway 12.5  thanks

HaiI have a project for meeting rooms with cisco SX 20 Codec , telepresence conductor,call manager with telepresence licence ,multiparty conference server and expressway. is there is any implementation guides to do same at preset as products end of s...

Hi smart people :)  So, one of our VPs would like to have a personal VC in his room. He wants to have a 60" TV on a tiltable arm... So I will install a SX10 under the TV. However, he doesn't want the audio to come out of the TV speakers or any attac...

I am trying to navigate to and obtain a devices IP address in a macro, but I am unable to get a result using the following code: function init(){ xapi.status.get('Network IPv4 Address').then((value) => { systemInfo.ipv4 = value; }); }The resu...

I have deployed a VCSc and VCSe environment which I have been using successfully.The question I have is can I run a VCSc Appliance CE1100 and have expressways CE1200 (the VCSe need to be decommissioned and replaced with the CE1200).I do not have a CU...

Hello, a customer running Single Combined deployment with CMA and webbridge with public IP interface/address (no expressways) is observing weird messages logs. Every time a webrtc guest connects to a Space the webbridge use a reserved IP for internal...

Hi everyone, I installed an Webex Room kit plus combo with below equipment1x Webex Codec Plus1x Webex Quad Camera1x P60 Camera1x Touch 10both of the Camera control LAN port are jointed to a un-managed switch, and the Codec VC network port and the Tou...