Codec Pro Audio Out to Quad Camera Audio In

[Scott Nieto]

I have a Codec Pro with Quad Camera. I keep losing the incoming audio signal from external endpoints via the HDMI ARC and would like to try using a line out (1-4) Euroblock to line in audio on the Quad Camera. What type of connection input is the audio line in on the Quad Camera? Is it a typical 3.5 stereo jack? Does Cisco make a cable for this connection?

[BW Dijk · Accepted solution]

Hi,

You can go from the Line out of the codec to the quadcamera, it hase a 3.5mm mini jack input.

You have to make the cable your self, buy a decent cable with a 3.5mm jack and cut off the connector at the other end.

But my first advice would be try a new (good quality HDMI) cable and check if this fixes your issue.

like: https://www.kramerav.com/Product/C-HM/HM/ETH

Your HDMI cable should support ARC, not all HDMI cables do and you can't tell from the outside.

[Scott Nieto · Accepted solution]

Hi,

Thank you. The audio cable was installed and it's working. I tried several HDMI ARC capable cables, including Cisco's cable, but none of them worked.