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Codec Pro RoomOS 11.5 to 11.20

Kiley
Level 1
Level 1

Hi there,

I am trying to upgrade Codec Pros that are currently on RoomOS 11.5.3.3 to RoomOS 11.20.  I know the new OS uses the SHA512 file type versus the SGN file type; however, I cannot upgrade to the 11.20 directly from 11.5 (I am using the device web GUI to do this).  What are my options to upgrade?  Do I need to downgrade to the 10.19 StepUg first then move up to 11.20?  I cannot find documentation on this particular one - I've seen discussions for if I were running anything RoomOS 10.X and below but not 11.5.

 

Thank you very much,

Kiley

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