CODIAN 5320 VIDEO RESOURCE ERRORS

[Chet Cronin]

Any ideas would be appreciated... 

Make: CISCO 

Model:  5320 

FIRMWARE: 4.5(1.89)

Build: 6.19(1.89)

CPU load: .5%

Media Processing Load: 22%

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Health:  All current status "OK"

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System is configured for SD calls providing max participant = 40. 

Recently seeing resource warnings when connecting over 23 calls.  During one large call when adding the 32nd participant the bridge failed and had to move all participants to our backup 5320.  

I also reinstalled the firmware to see if that would help but still getting resource warnings ... 

Example Warning from the event log

some media resources have restarted unexpectedly: automatic reporting is not enabled

DSP 2 postmortem capture complete

discarding messages while no mpvs_connection (total 1200)

discarding messages while no mpvs_connection (total 1300)

h.264 TX capability exceeds advertised RX (BR)

video resource 2 now unavailable, dsp_id = 00000003

discarding messages while no mpvs_connection (total 1400)

discarding messages while no mpvs_connection (total 1500)

discarding messages while no mpvs_connection (total 1600)

discarding messages while no mpvs_connection (total 1700)

discarding messages while no mpvs_connection (total 1800)

h.264 TX capability exceeds advertised RX (BR)

DSP 2 unavailable

H.264 TX capability exceeds advertised RX (Br)

DSP 2 registered

video resource 0 now available, dsp_id = 00000002

video r

[Wayne DeNardi · Accepted solution]

This has been discussed a few times before in the Community.  You are hitting one of the many MCU bugs like CSCuc98311.  As the MCU software has past its End of SW Maintenance Release Date (2 May 2018), there will not be any future software released to fix these issues.  If you are consistently getting the crashes on the same DSP, then the unit should be RMA'd under an active serice contract.