TelePresence and Video Infrastructure

Hi guys, in one of my sx20 running CE8 when I go to the web interface option Call Control, is just displaying      Partifipant           layout   There is no another option that allows me to do calls or to see if a call is running. I already upgraded...

Hi,   I have virtual telepresence conductor integrated with the virtual telepresence server. I schedule a meeting from the cisco tms on the conductor. The meeting is initiated and the participants are auto-dialed, however the call does not get throug...

Hello, I've set up a CMS with a Call Leg Profile that changes the Layout and a few other things, and applied it to the Global Profile. It seems to work when connecting from a hardware endpoint (the correct layout is seen). However, when connecting fr...

Hi,Can we buy only cisco meeting server software? (Without hardware)

Hi,    We upgraded from CMS 2.2.10 to CMS 2.4.1 and expressway from X8.10 to X8.11.3 , everything works well but we have been unable to access to meetings (spaces) from iphone as guest. There is a new screen after entering the meeting details (meetin...

Hello , I am working on TMS disaster recovery guide for my employer and I need to know if there is template for it please

Hi, My organization has deployed about 70+ C90's in various settings and we are now finding that some of them (3 so far) are catching on fire and are emitting a burning smell. Has anyone else experienced similar issues? If so, what have you done in r...

Hi every one ,   i have an issue with TMSPE integration with office 365 , i tried three scenarios  - sending user information  that done .  - scheduling  meeting using TMS Portal failed.  _ scheduling  meeting using Smart Scheduler failed.   so i sus...

We use the SX20 in a point to point setup with static IP's. If we upgrade a configured SX20 running CE9.2.6 to 9.5.0, everything works fine. If we default the SX20 running 9.5.0 or 9.5.1 we are unable to get past the network configuration screen. We ...

Hi everybody,   I am new on the UCC environment, normally I am working as Junior Network Administrator. But at the end I need to run and manage this environment and need help by some questions.   We're facing a lot of quality issues in the Jabber as ...

Hi    Assuming i have CS-KITPLUS-MSRP-K9 with 12 months of A-SPK-SH-RMK and have purchased Remote Monitoring -L-ROOM-RM (L-TP-RM) and MultiSite (embedded multipoint) L-KIT-MS (L-ROOM-PAK) along with the above .   Questions. What tools do I get to per...