fail adding vcs to tms

[rashmi.kumari]

Hi,

I am not able to add vcs in tms.Whenever i used to add vcs under System tab>Navigator>Add System  it always show system not found

I have attached the screen shoot of tms showing system not found.

Please help in resolving this problem.Thanks for the reply in advance

[Marwan ALshawi]

Hi Rashmi

this mean there is somthing wrong with the connectivity between the VCS and TMS

can you ping between these devices ? is there any firewall or filtering in the path ? make sure http, https and SNMP at least open between them

HTH

[rashmi.kumari]

HI,

Yes we are able to ping each other and there is no firewall  between , both all connceted with single switch.

Any suggestion please.

regards, Rashmi.

[Andrew Vasel · Accepted solution]

Have you tried checking 'Discover Non-SNMP Systems. WARNING: Will significantly increase time required for discovery' under the Discovery Options?

[Martin Koch]

Yes, I agree with Andrew ,

in addition I would turn on snmp on the VCS. "SNMPv3 plus TMS support"

I did not try it till now, but maybe a VCS shows up in discovered systems (if enabled on TMS) it

you add the TMS address on the VCS external manager settings.

For the original poster, please always mention which versions you use.

There is a bug regarding https in older VCS/TMS versions, which required to add a small

config file to the VCS.

Anyhow, the biggest issue are firewalls, if not it shall work quite well to add the VCS to the TMS :-)

[Vinod Kembhavi]

Hi Martin,

I am facing the same issue, where I am able to add system but system is unable to authenticate & gives error "no http response" &

Wrong username & password.

Need help...

[rashmi.kumari]

now I am able to add vcs by checking Discover Non-SNMP System

Thanks a lot to everyone.

Regards

Rashmi

[Marwan ALshawi]

restart the TMS and or VCS and try again

[mayank.sharma]

Hi,

You might need to add username/password of the vcs in tms.

Its under connection tab of the vcs in the tms.

Regards


Sent from Cisco Technical Support Android App

[yosman]

check this three things

SNMP is enabled on Cisco VCS.
UDP port 161 is not blocked on the network.
The management address on Cisco VCS matches the Cisco TMS IP address.